Wacom DTI-520 manual Obtaining Technical Support

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Obtaining Technical Support

If you experience a problem with this product that cannot be solved by referring to this guide or the manual included with your driver CD, please refer to our online FAQ or contact our support staff.

Online FAQ: http://www.wacom-asia.com/faq/faq_index.html

Email: http://www.wacom-asia.com/contact/contact_index.html Phone support is available from 9:00 am - 6:00 pm on weekdays: Tel: +81-3-5309-1588, Fax: +81-3-5309-1514

(International calling fees differ by region.)

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Support for Hong Kong residents is available from Wacom Hong Kong Ltd. URL: www.wacom.com.hk

Tel: (852) 2836-8186, Fax: (852) 3519-4833

Email: sales:wacom.com.hk

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Regarding Limited Warranty in the Asia Pacific region (excluding China and Hong Kong) Wacom Co., Ltd. warrants the product, to the original consumer purchaser, including the main unit and accessories such as the AC adapter and cables, to be free from defects in materials and workmanship under normal use and service for a period of one

(1)year, from the date of original retail purchase, as evidenced by a copy of the receipt (proof of purchase) or if issued, the warranty card from your local reseller or distributor. Wacom's Limited Warranty Policy for Asia Pacific can be found on the Asia Pacific website at: www.wacom-asia.com/technical/warranty/img/Limited_Warranty_AP.pdf

Premium Extended Warranty Service is available in Asia Pacific http://www.wacom-asia.com/technical/warranty/premiumwarranty.html

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Contents Users Guide Do not open the back cover Safety PrecautionsRegarding the power plug and power adapter Do not let the product get wet Do not use organic solvents to clean this productWhen connecting the power plug When not using this product for a long period of timeUsers Guide Please be aware of the following regarding the LCD display Warranty ExclusionsTable of Contents Top Back Component FunctionsFront Opening the Stand Using the PenholderUnscrew Installing DTI-520 on a Mount ArmUsers Accessory CheckGuide 5Turn on your computer Connecting DTI-520Users Guide Uninstalling the Tablet Driver Installing the Tablet DriverWindows Setup Macintosh SetupDTI-520 Display Switching Display ImagesAuto-Adjust Function DTI-520 Power Saving FunctionBlurring and Protrusion of the Picture from the LCD Panel ProcedureOn-Screen Display OSD Menu Buttons Using the OSD MenuHow to Use the OSD Menu Brightness Backlight ResetTypes of OSD Menus Common Screens Contrast LanguageSaturation Sharpness Signal SourceVertical Center VGA only Pitch VGA only Screens that Display with a Video Cable ConnectionGripping the Pen Default Switch Function SettingsPen Parts of the Pen and Their FunctionsClicking and Double-clicking Using the EraserBasic Operations of the Pen Moving the PointerOpening the Control Panel in Windows Using the Control PanelDisplaying the Control Panel Control Panel BasicsFunction Names Description Switch and Button SettingsOpen/Run Customizing the Pop-up MenuSynchronizing the Positions of the Pen Tip and Pointer 【Important】 Using Multiple Interactive Pen DisplaysIf Another Monitor Name is Displayed in the Monitor Field Remove the pen nib Insert a new nib Supplementary InformationRemoving Stains Replacing the Pen NibAttaching the Pen Tether Message What to Do TroubleshootingDisplay Troubleshooting If One of These Messages Should AppearCondition What to Do Reference If One of These Conditions Should AppearCondition What to Do General TroubleshootingCondition Troubleshooting for Macintosh Troubleshooting for WindowsGeneral Specifications SpecificationLimited warranty WarrantyWarranty service outside of the U.S.A. and Canada Obtaining Technical Support UM-0314A