Toshiba BSA4TMTS12QMR, B-SA4TM-TS12-QM-R owner manual EA1-1, EA2-1, EA3-1, EA4-1, EA5-1

Page 9

ENGLISH VERSION EO1-33047

4. MAINTENANCE

E4- 1

4.1 Cleaning

E4- 1

4.1.1

Print Head/Platen/Sensors

E4- 1

4.1.2 Covers and Panels

E4- 2

4.1.3

Optional Cutter Module

E4- 3

4.1.4

Optional Strip Module

E4- 4

5.

TROUBLESHOOTING

E5- 1

 

5.1

Error Messages

E5- 1

 

5.2

Possible Problems

E5- 3

 

5.3

Removing Jammed Media

E5- 4

6.

PRINTER SPECIFICATIONS

E6- 1

7.

SUPPLY SPECIFICATIONS

E7- 1

 

7.1

Media

............................................................................................................................

E7- 1

 

 

7.1.1 Media Type

E7- 1

 

 

7.1.2

Detection Area of the Transmissive Sensor

E7- 2

 

 

7.1.3

Detection Area of the Reflective Sensor

E7- 3

 

 

7.1.4

Effective Print Area

E7- 3

 

 

7.1.5 RFID Tag

E7- 4

 

7.2

Ribbon

E7- 8

 

7.3

Recommended Media and Ribbon Types

E7- 9

 

7.4

Care/Handling of Media and Ribbon

E7-10

APPENDIX 1 MESSAGES AND LEDS

EA1-1

APPENDIX 2 INTERFACE

EA2-1

APPENDIX 3 POWER CORD

EA3-1

APPENDIX 4 PRINT SAMPLES

EA4-1

APPENDIX 5 GLOSSARIES

EA5-1

INDEX

 

 

 

WARNING!

This is a Class A product. In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures.

CAUTION!

1.This manual may not be copied in whole or in part without prior written permission of TOSHIBA TEC.

2.The contents of this manual may be changed without notification.

3.Please refer to your local Authorised Service representative with regard to any queries you may have in this manual.

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Contents SA4TM Series Vorsicht CE Compliance for EU onlySA4TM Series Waste Recycling information for users For Safety Precautions for Handling of Wireless Communication DeviceMeanings of Each Symbol Safety SummaryRequest Regarding Maintenance PrecautionsTable of Contents EA2-1 EA1-1EA3-1 EA4-1Product Overview Introduction FeaturesAccessories Appearance DimensionsFront View Rear ViewInterior Operation PanelOption Name Type Usage OptionsSetup Flow Printer SetupProcedure ReferenceConnecting the Power Cord InstallationAttaching the Printer Rear Support Example of US TypeTake out the Media Holder Ass’y from the printer Loading the MediaRaise the Release Lever and remove the Media Holder Left Insert the Media Shaft into the core of a media rollPlace the Media Holder Ass’y into the printer Fold the Release Lever to lock the Media Holder LeftClick Upper Sensor Upper SensorLever Ass’y Setting the Feed Gap Sensor position Setting the Black Mark Sensor position Strip mode Option Batch modePress down the Release Bar to open the Strip Unit Cut mode Option Label or Thin mediaTag paper or Thick paper Loading the Ribbon Open the Ribbon Cover Gently close the Top Cover until it clicks ContConnecting the Printer to Your Host Computer Turning the Printer How to enter the System Mode While 2PARAMETER SET is displayed on the LCD Message Parameter SettingTime the Pause key is pressed, the sub menus are displayed SequentiallyCharacter Code Selection Character Zero SelectionUse the Feed or Restart key to select a desired option After selecting a character code, press the Pause keyAfter selecting a baud rate, press the Pause key Baud Rate SelectionData Length Selection After selecting a data length, press the Pause keyStop Bit Length Selection Parity SelectionFlow Control Code Selection After selecting a language, press the Pause key LCD Language SelectionAuto Forward Wait Selection After selecting an auto forward wait, press the Pause keyControl Code Selection After selecting the Strip Wait Status, press the Pause key Strip Wait Status SelectionFeed Key Function Selection After selecting the Feed key function, press the Pause keyAfter selecting a Kanji code, press the Pause key Kanji Code SelectionEuro Code Selection After selecting a Euro code, press the Pause keyAfter selecting auto print head check, press the Pause key Auto Print Head Check SelectionCentronics Interface ACK/BUSY Timing Selection After selecting an ACK/BUSY timing, press the Pause keyWeb Printer Function Selection Input Prime SelectionAfter selecting the Input Prime, press the Pause key Expansion I/O Interface Type Selection Ribbon Near End SelectionLabel End/Ribbon Error Selection Plug & Play SelectionAfter selecting a Plug & Play, press the Pause key Pre-Strip Selection Maxi Code Specification Selection Reverse Feed Speed SelectionAfter selecting the Back Feed Speed, press the Pause key After selecting a keyboard interface, press the Pause key Keyboard Interface SelectionStrip Motor Torque Selection After selecting a strip motor torque, press the Pause keyAfter selecting the receive buffer, press the Pause key Dump Mode SettingUse the Feed or Restart key to select a printing method After selecting a printing method, press the Pause keyData in the receive buffer is printed as follows Receive Buffer SizeRequired Label Length When the Pause key is pressed, Basic program is executed When 6AUTO Calib appears, press the Pause key Press the Pause key to enter the Automatic Calibration ModeAutomatic Calibration While 6AUTO Calib is displayed on the LCD Message DisplayLAN Setting Time Setting Date SettingReal Time Clock Setting 3 Low Battery Check Setting RTC Data Renewal Timing SettingCont IP Address Setting TCP/IP Feed and Pause keys This parameter is to set an IP address Printer IP AddressGateway IP Address This parameter is to set a Gateway IP addressSubnet Mask This parameter is to set a Subnet MaskSocket Port Dhcp This parameter is to enable DhcpDhcp Client ID This parameter is to set a Dhcp client IDDhcp Host Name This parameter is to set a Dhcp host nameAscii code and Hex. code correspondence table Installing the Printer Driver Installing the Printer DriversIntroduction General DescriptionWindows 98/Me E2-47 Windows 2000/XP E2-49 USB Interface E2-51 E2-52 E2-53 Finish button E2-55 E2-56 E2-57 Uninstalling the Printer Driver Adding a LAN Port Windows 98/ME Adding/Deleting a LAN PortDeleting a LAN Port Others Printer Driver UpgradesUsing the Printer Driver Print Test AdjustmentWhen using an optional Cutter Module or Strip Module Position and Print Tone Fine Adjustment When setting +0.0 mm Position and PrintTone Fine Example of Cut Position Fine Adjustment Example of Strip Position Fine Adjustment Restart Feed When setting +50.0 mm When setting -50.0 mmPosition and Print Tone Fine Adjustment Ribbon Motor Voltage Fine Adjustment Jam errors Threshold SettingManually set Press the Restart keyFeed Gap Sensor Adjustment Black Mark Sensor AdjustmentBlack Mark Sensor/Feed Gap Sensor Adjustment No media Sensor Status Display„ When using the Feed Gap Sensor „ When using the Black Mark Sensor„ Manual Threshold Setting „ Storing a No Media Level VoltagePress and hold the Restart or Feed key for about 3 seconds Black Mark Sensor Operation Panel On Line OperationUsed to stop printing temporarily Used to restart printingReset OperationPress and hold the Restart key for 3 seconds or longer Maintenance CleaningPrint Head/Platen/ Sensors Print Head/Platen/ Sensors Covers and Panels Optional Cutter Module 1. Open the Front Cover Same way, clean the outside of the Cutter BladeGuide Roller Strip Roller Backing Paper Feed Roller Troubleshooting Error MessagesRestart key Error Messages Problems/Cause Possible Problems Causes Solutions Possible ProblemsCutter blade is dirty Clean the cutter blade Removing Jammed MediaRibbon is not loaded properly Load the ribbon properly Printer Specifications This section describes the printer specificationsModel Mail 4STATE Customer CODE, RSS14 Media Supply SpecificationsMedia Type LabelDetection Area of the Transmissive Sensor LabelTag paper with square holes Effective Print Area Detection Area of the Reflective SensorExample 1 UPM Raflatac’s Rafsec Short Dipole 2 Tag Rfid Tag58mm±6mm 5mm Supply Specifications Ribbon Media type Description Recommended Media and Ribbon TypesRibbon type Description Combination of Media and RibbonCare/Handling of Media and Ribbon Appendix 1 Messages and Leds Symbols in the messageVoltage of the Real Time Clock Battery When the Dhcp function is enabledBase LAN Board is being initialized Dhcp client is being initializedFollowing message appears Parallel interface Centronics Appendix 2 InterfacePIN ConnectorNumber of ports Connector RJ-45 Number of ports Power source Self power Connector Type BStandard LED status Link LEDEncoding Tag → RW Serial interface OptionWireless LAN Option Expansion I/O Interface Option B-SA704-IO-QM-R Appendix 3 Power Cord When purchasing the power cordAt least, 125% of the rated current of the product Appendix 4 Print Samples Appendix 4 Print Samples JAN13, EAN13 Interleaved 2EAN13+2 digits EAN13+5 digitsIndustrial 2 UPC-A+5 digitsCustomer bar code KIX CodeAppendix 5 Glossaries Device used to remove labels from the backing paper Media and ribbonUSB Universal Serial Bus Index Index EO1-33047E
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BSA4TMTS12QMR, B-SA4TM, B-SA4TM-TS12-QM-R specifications

The Toshiba B-SA4TM-TS12-QM-R is a versatile and high-performance thermal printer designed to meet the demanding needs of various industries, ranging from retail to logistics. Known for its reliability and efficiency, this printer is part of Toshiba's celebrated B-SA4 series that showcases robust engineering and advanced printing technologies.

One of the standout features of the B-SA4TM-TS12-QM-R is its exceptional print speed, capable of reaching up to 152 mm per second. This rapid output ensures that businesses can efficiently manage their printing tasks, reducing wait times and boosting productivity. Its 300 dpi resolution guarantees that printed images and text are sharp and clear, making it ideal for producing high-quality labels, barcodes, and receipts.

The printer is equipped with a user-friendly interface that simplifies operation and maintenance. The LCD screen provides real-time information about printing status and alerts, allowing users to monitor the printer's performance easily. Furthermore, its compact design makes it suitable for environments with limited space while still delivering a robust printing solution.

In terms of connectivity, the B-SA4TM-TS12-QM-R offers multiple options including USB, Ethernet, and serial ports, ensuring that it can easily integrate into existing systems. It also supports a range of operating systems, enhancing its versatility across different hardware environments.

Toshiba has integrated advanced technologies into the B-SA4TM series, such as an innovative ribbon-saving mechanism, which allows for longer print runs without frequent ribbon changes. This feature not only reduces operational costs but also minimizes waste, making it a more environmentally friendly choice.

Additionally, the printer supports a wide variety of media types and sizes, including labels, tags, and wristbands. Its ability to handle diverse materials makes it an excellent choice for businesses that have varied printing needs. The B-SA4TM is also designed for easy media loading, allowing users to change supplies quickly and efficiently.

Overall, the Toshiba B-SA4TM-TS12-QM-R combines speed, quality, and user-friendliness, making it a formidable addition to any business's printing lineup. With its advanced features and robust design, it stands out as a reliable solution for users looking for high-performance thermal printing. Whether it's for shipping, inventory management, or retail operations, the B-SA4TM series delivers exceptional performance that meets the needs of today’s fast-paced environments.
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