TROUBLESHOOTING
IMPORTANT POINTS WHEN USING SCAN TO E-MAIL
Be very careful not to send image data files that are too large.
Your mail server's system administrator may have placed a limit on the amount of data that can be sent in one
If large image data files are repeatedly sent, the resulting burden on the network may slow down the speed of other, unrelated data transmissions and in some cases, may even cause the mail server or network to go down.
The images on the following page will produce the following file sizes when scanned as
| File size of text original A | File size of photo original B when scanned |
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Resolution | when scanned |
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| Mono 2 gradation | Grayscale | Full Color |
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75 dpi | Approx. 10 KB | Approx. 125 KB | Approx. 140 KB |
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300 dpi | Approx. 34 KB | Approx. 1430 KB | Approx. 1440 KB |
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(Approx. 1.43 MB) | (Approx. 1.44 MB) |
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*All sizes are for image files created in TIFF MMR (G4) format.
If multiple images are scanned, the file size will be approximately (Size of each image as indicated above) x (Number of images scanned).
Although the actual limitation depends on your network environment, a general guideline for the maximum file size for Scan to
Original image samples
The original images shown below are samples to help you understand the above explanations. Note that these images are smaller than the actual originals (the actual originals are
Text original A | Photo original B | |
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