Dell FX160 manual Finding Information

Page 11

Back to Contents Page

Finding Information

Dell™ OptiPlex™ FX160/160 Service Manual

NOTE: Some features or media may be optional and may not ship with your computer. Some features or media may not be available in certain countries.

NOTE: Additional information may ship with your computer.

Document/Media/Label

Contents

 

 

 

Service Tag Express Service Code

Use the Service Tag to identify your computer when you use

 

 

support.dell.com or contact support.

The Service Tag/Express Service Code is located on your computer and on the BIOS

Enter the Express Service Code to direct your call when

 

contacting support

Setup Utility screen.

 

 

 

 

NOTE: Your Service Tag/Express Service Code is located on your

 

computer.

Drivers and Utilities Media

A diagnostic program for your computer

 

Drivers for your computer

The Drivers and Utilities media is a CD or DVD that may have shipped with your

 

 

computer.

 

 

 

NOTE: Drivers and documentation updates can be found at

 

support.dell.com.

 

Readme files

 

NOTE: Readme files may be included on your media to provide last-

 

minute updates about technical changes to your computer or

 

advanced technical-reference material for technicians or

 

experienced users.

 

 

 

Operating System Media

Reinstall your operating system

The Operating System media is a CD or DVD that may have shipped with your computer.

 

 

 

 

 

Safety, Regulatory, Warranty, and Support Documentation

Warranty information

 

Terms and Conditions (U.S. only)

This type of information may have shipped with your computer. For additional

Safety instructions

Regulatory information

regulatory information, see the Regulatory Compliance Homepage on www.dell.com at

Ergonomics information

the following location: www.dell.com/regulatory_compliance.

End User License Agreement

 

 

 

 

Dell™ Technology Guide

About your operating system

 

Using and maintaining devices

The Dell Technology Guide is available at support.dell.com.

Understanding technologies such as RAID, Internet,

 

Bluetooth® wireless technology, e-mail, networking, and

 

 

 

 

more.

 

 

 

Microsoft® Windows® License Label

Provides your operating system product key.

Your Microsoft Windows License is located on your computer.

 

 

 

 

 

 

 

 

Back to Contents Page

 

 

Image 11
Contents Model DC01T September 2008 Rev. A00 Replacing the Antenna AntennaRemoving the Antenna Page Before Working on Your Computer Working on Your ComputerRecommended Tools After Working on Your Computer Replacing the Cable Guide Cable GuideRemoving the Cable Guide Replacing the Coin-Cell Battery Coin-Cell BatteryRemoving the Coin-Cell Battery Replacing the Computer Cover CoversRemoving the Computer Cover Replacing the Side Cover Removing the Side CoverPeg Peg retainer Side cover hooks Side cover hook slots2 Finding Information Replacing the Hard Drive Bracket Assembly Hard Drive Assembly OptionalRemoving the Hard Drive Bracket Assembly Replacing the Hard Drive Removing the Hard DriveReplacing the Hard Drive Fan Removing the Hard Drive FanReplacing the Processor Heatsink Assembly Processor Heatsink AssemblyRemoving the Processor Heatsink Assembly Page Obtaining Assistance Technical Support and Customer ServiceDellConnect Online Services Getting HelpMobilesupport@us.dell.com Support@us.dell.com Problems With Your OrderAutoTech Service Automated Order-Status ServiceContacting Dell Before You CallReplacing the I/O Board BoardRemoving the I/O Board Cable guide metal tab Metal clip Replacing a Memory Module MemoryRemoving a Memory Module Page Replacing the Nvram Module Nvram ModuleRemoving the Nvram Module Back to Contents Replacing the Power Supply Power SupplyRemoving the Power Supply Page Identifying Drivers Reinstalling SoftwareReinstalling Drivers and Utilities DriversClick the Drivers tab→ Roll Back Driver Manually Reinstalling DriversRestoring Your Operating System Re-imaging Operating Systems Installed on NvramStarting System Restore Undoing the Last System Restore Windows Vista OnlyClick Start → Control Panel User Accounts and PasswordsReinstalling Windows XP or Windows Vista Before you BeginClick Control Panel → User Accounts Click Administrative Tools → UserManagerClick User Accounts Replacing the Computer Stand Computer StandRemoving the Computer Stand Removing the System Board Assembly System Board AssemblySystem Board Connectors Replacing the System Board Perform the procedure in After Working on Your Computer Bios Setup Utility Options System SetupEntering the Bios Setup Utility Bios Setup Utility ScreensBoot Sequence Setup LockSelect Specific Boot Device Clearing Forgotten PasswordsChanging Boot Sequence for Future Boots Click Save this program to disk, and then click OK Clearing Cmos SettingsFlashing the Bios Back to Contents Back to Contents Diagnostic Light Codes During Post TroubleshootingPower Lights Diagnostic LightsBeep Codes Code Description Suggested Resolution Repetitive Short beepsSystem Messages Replace the battery see Replacing the Coin-Cell BatteryHardware Troubleshooter Dell DiagnosticsWhen to Use the Dell Diagnostics Starting the Dell Diagnostics From Your Hard DrivePage Option Function Dell Diagnostics Main MenuTab Function Solving ProblemsBattery Problems Drive ProblemsAdjust the Windows volume control Optical drive problems optional, externalProblems writing to an optical drive Hard drive problemsClick Start→ Control Panel→ Add or Remove Programs Mail and Internet ProblemsError Messages Click Properties→ Tools→ Check NowComputer stops responding Keyboard ProblemsLockups and Software Problems Computer does not start upSolid blue screen appears Other software problemsProgram crashes repeatedly Program is designed for an earlier Windows operating systemMouse Problems Memory ProblemsClick Start → Control Panel→ Hardware and Sound→ Mouse Network ProblemsPower Problems Click Start → Control Panel→ Hardware and Sound→ Printer Printer ProblemsVerify that the printer is recognized by Windows Double-clickPrinters and FaxesVerify that the scanner is recognized by Microsoft Windows Scanner ProblemsSound and Speaker Problems No sound from speakersNo sound from headphones Video and Monitor ProblemsScreen is blank Screen is difficult to read Dell Technical Update ServiceCheck the monitor power light Check the diagnostic lights See Diagnostic LightsPage Enabling Selective USB Use the Onboard Devices screen to enable Selective USBSelective USB Replacing the Wireless Card Wireless CardRemoving the Wireless Card