| A possible BIOS failure has | • Clear CMOS (see Clearing CMOS Settings) |
| occurred; the computer is in | • |
| the recovery mode. | • If the problem persists, contact Dell (see Contacting Dell). |
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| A possible processor failure | • Contact Dell (see Contacting Dell). |
| has occurred. |
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| Memory modules are detected, | • If two memory modules are installed, remove the modules (see Removing a Memory Module), then |
| but a memory failure has | reinstall one module (see Replacing a Memory Module) and restart the computer. If the computer |
| occurred. | starts normally, continue to install additional memory modules (one at a time) until you have |
|
| identified a faulty module or reinstalled all modules without error. |
|
| • If available, install working memory of the same type into your computer (see Memory). |
|
| • If the problem persists, contact Dell (see Contacting Dell). |
|
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|
| A possible PCI device failure | • If a wireless card is installed, remove the card (see Removing the Wireless Card) an restart your |
| has occurred. | computer. If the problem disappears, install a new wireless card. |
|
| • If the problem persists, contact Dell (see Contacting Dell). |
|
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|
| A possible graphics failure has | • Contact Dell (see Contacting Dell). |
| occurred. |
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| A possible storage device | • If a hard drive is installed, reseat the drive's power and data cable connectors (see Removing the |
| failure has occurred. | Hard Drive Bracket Assembly) and restart your computer. |
|
| • If a NVRAM module is installed, reseat the module (see NVRAM Module) and restart your computer. |
|
| • If the problem persists, contact Dell (see Contacting Dell). |
|
|
|
| A possible USB failure has | • Reinstall all USB devices, check cable connections, and then restart the computer. |
| occurred. | • If the problem persists, contact Dell (see Contacting Dell). |
|
|
|
| No memory modules are | • If two memory modules are installed, remove the modules (see Removing a Memory Module), then |
| detected. | reinstall one module (see Replacing a Memory Module) and restart the computer. If the computer |
|
| starts normally, continue to install additional memory modules (one at a time) until you have |
|
| identified a faulty module or reinstalled all modules without error. |
|
| • If available, install working memory of the same type into your computer (see Memory). |
|
| • If the problem persists, contact Dell (see Contacting Dell). |
|
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|
| System board failure has | • Contact Dell (see Contacting Dell). |
| occurred. |
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| Memory modules are detected, | • Ensure that no special requirements for memory module/connector placement exist (see Memory). |
| but a memory configuration or | • Ensure that the memory you are using is supported by your computer (see Memory). |
| compatibility error exists. | • If the problem persists, contact Dell (see Contacting Dell). |
|
|
|
| A possible system board | • Contact Dell (see Contacting Dell). |
| resource and/or hardware |
|
| failure has occurred. |
|
|
|
|
| Another failure has occurred. | • If a hard drive is installed, reseat the drive's power and data cable connectors (see Hard Drive |
|
| Assembly (Optional)) and restart your computer. |
|
| • If a NVRAM module is installed, reseat the module (see NVRAM Module) and restart your computer. |
|
| • If there is an error message on the screen identifying a problem with a device (such as the hard |
|
| drive), check the device to make sure it is functioning properly. |
|
| • If the operating system is attempting to boot from a device (such as a CD/DVD drive), check BIOS |
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| settings to ensure the boot sequence is correct for the devices installed on your computer. |
|
| • If the problem persists, contact Dell (see Contacting Dell). |
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|
Beep Codes
Your computer may emit a series of beeps during
If your computer emits a series of beeps during
1.Write down the beep code.
2.Run the Dell Diagnostics to further identify the problem. (see Dell Diagnostics).
Code | Description | Suggested Resolution |
(repetitive |
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|
short beeps) |
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1 | BIOS checksum failure. | • Contact Dell (see Contacting Dell). |
| Possible system board |
|
| failure. |
|
2 | No memory modules are | • If two memory modules are installed, remove the modules (see Removing a Memory Module), then |
| detected. | reinstall one module (see Replacing a Memory Module) and restart the computer. If the computer starts |