Dell FX160 manual Hardware Troubleshooter, When to Use the Dell Diagnostics

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Not a boot diskette — Insert a bootable floppy disk and restart your computer.

NOTICE – Hard Drive SELF MONITORING SYSTEM has reported that a parameter has exceeded its normal operating range. Dell recommends that you back up your data regularly. A parameter out of range may or may not indicate a potential hard drive problem. — S.M.A.R.T error, possible HDD failure. This feature can be enabled or disabled in BIOS setup.

USB over current error — There are issues with a USB device that is connected to the computer. Refer to troubleshooting documentation for the device.

Hardware Troubleshooter

If a device is either not detected during the operating the BIOS Setup Utility or is detected but incorrectly configured, you can use the Hardware Troubleshooter to resolve the incompatibility.

Microsoft Windows XP Embedded:

A hardware troubleshooting utility is not included within Windows XP Embedded. It is provided through an Internet connection.

1.Log into your system as a user with administrative privileges.

2.Click StartHelp and Support.

3.Click Hardware.

4.In the Hardware frame, click the device with which you are having a problem and then press <Enter>.

5.In the search results, select the option that best describes the problem and follow the remaining troubleshooting steps.

Microsoft Windows XP:

1.Click StartHelp and Support.

2.Type hardware troubleshooter in the search field and press <Enter> to start the search.

3.In the Fix a Problem section, click Hardware Troubleshooter.

4.In the Hardware Troubleshooter list, select the option that best describes the problem and click Next to follow the remaining troubleshooting steps.

Microsoft Windows Vista:

1.Click the Windows Vista start button , and click Help and Support.

2.Type hardware troubleshooter in the search field and press <Enter> to start the search.

3.In the search results, select the option that best describes the problem and follow the remaining troubleshooting steps.

Dell Diagnostics

WARNING: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance.

When to Use the Dell Diagnostics

If you experience a problem with your computer, perform the checks in Troubleshooting, and then run the Dell Diagnostics before contacting Dell for assistance.

Start the Dell Diagnostics from your hard drive or from the Drivers and Utilities media provided with your computer.

NOTE: The Drivers and Utilities media is optional and may not ship with your computer. An external optical drive is required to use this media.

NOTE: The Dell Diagnostics only operate on Dell computers.

Starting the Dell Diagnostics From Your Hard Drive

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Contents Model DC01T September 2008 Rev. A00 Removing the Antenna AntennaReplacing the Antenna Page Recommended Tools Working on Your ComputerBefore Working on Your Computer After Working on Your Computer Removing the Cable Guide Cable GuideReplacing the Cable Guide Removing the Coin-Cell Battery Coin-Cell BatteryReplacing the Coin-Cell Battery Removing the Computer Cover CoversReplacing the Computer Cover Removing the Side Cover Replacing the Side CoverPeg Peg retainer Side cover hooks Side cover hook slots2 Finding Information Removing the Hard Drive Bracket Assembly Hard Drive Assembly OptionalReplacing the Hard Drive Bracket Assembly Removing the Hard Drive Replacing the Hard DriveRemoving the Hard Drive Fan Replacing the Hard Drive FanRemoving the Processor Heatsink Assembly Processor Heatsink AssemblyReplacing the Processor Heatsink Assembly Page Getting Help Technical Support and Customer ServiceDellConnect Online Services Obtaining AssistanceAutomated Order-Status Service Problems With Your OrderAutoTech Service Mobilesupport@us.dell.com Support@us.dell.comBefore You Call Contacting DellRemoving the I/O Board BoardReplacing the I/O Board Cable guide metal tab Metal clip Removing a Memory Module MemoryReplacing a Memory Module Page Removing the Nvram Module Nvram ModuleReplacing the Nvram Module Back to Contents Removing the Power Supply Power SupplyReplacing the Power Supply Page Drivers Reinstalling SoftwareReinstalling Drivers and Utilities Identifying DriversManually Reinstalling Drivers Click the Drivers tab→ Roll Back DriverUndoing the Last System Restore Windows Vista Only Re-imaging Operating Systems Installed on NvramStarting System Restore Restoring Your Operating SystemBefore you Begin User Accounts and PasswordsReinstalling Windows XP or Windows Vista Click Start → Control PanelClick User Accounts Click Administrative Tools → UserManagerClick Control Panel → User Accounts Removing the Computer Stand Computer StandReplacing the Computer Stand System Board Connectors System Board AssemblyRemoving the System Board Assembly Replacing the System Board Perform the procedure in After Working on Your Computer Bios Setup Utility Screens System SetupEntering the Bios Setup Utility Bios Setup Utility OptionsSetup Lock Boot SequenceChanging Boot Sequence for Future Boots Clearing Forgotten PasswordsSelect Specific Boot Device Flashing the Bios Clearing Cmos SettingsClick Save this program to disk, and then click OK Back to Contents Back to Contents Diagnostic Lights TroubleshootingPower Lights Diagnostic Light Codes During PostCode Description Suggested Resolution Repetitive Short beeps Beep CodesReplace the battery see Replacing the Coin-Cell Battery System MessagesStarting the Dell Diagnostics From Your Hard Drive Dell DiagnosticsWhen to Use the Dell Diagnostics Hardware TroubleshooterPage Dell Diagnostics Main Menu Option FunctionDrive Problems Solving ProblemsBattery Problems Tab FunctionHard drive problems Optical drive problems optional, externalProblems writing to an optical drive Adjust the Windows volume controlClick Properties→ Tools→ Check Now Mail and Internet ProblemsError Messages Click Start→ Control Panel→ Add or Remove ProgramsComputer does not start up Keyboard ProblemsLockups and Software Problems Computer stops respondingProgram is designed for an earlier Windows operating system Other software problemsProgram crashes repeatedly Solid blue screen appearsMemory Problems Mouse ProblemsPower Problems Network ProblemsClick Start → Control Panel→ Hardware and Sound→ Mouse Double-clickPrinters and Faxes Printer ProblemsVerify that the printer is recognized by Windows Click Start → Control Panel→ Hardware and Sound→ PrinterNo sound from speakers Scanner ProblemsSound and Speaker Problems Verify that the scanner is recognized by Microsoft WindowsVideo and Monitor Problems No sound from headphonesCheck the diagnostic lights See Diagnostic Lights Dell Technical Update ServiceCheck the monitor power light Screen is blank Screen is difficult to readPage Selective USB Use the Onboard Devices screen to enable Selective USBEnabling Selective USB Removing the Wireless Card Wireless CardReplacing the Wireless Card