Dell FX160 manual Solving Problems, Battery Problems, Drive Problems, Tab Function

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Tab

Function

 

 

Results

Displays the results of the test and any error conditions encountered.

 

 

Errors

Displays error conditions encountered, error codes, and the problem description.

 

 

Help

Describes the test and any requirements for running the test.

 

 

Configuration

Displays the hardware configuration for the selected device.

 

The Dell Diagnostics obtains configuration information for all devices from the BIOS, memory, and various internal tests, and displays the

 

information in the device list in the left pane of the screen.

 

NOTE: The device list may not display the names of all components installed on your computer or all devices attached to your computer.

 

 

Parameters

Allows you to customize the test, if applicable, by changing the test settings.

 

 

 

 

Solving Problems

Follow these tips when troubleshooting your computer:

If you added or removed a part before the problem started, review the installation procedures and ensure that the part is correctly installed.

If a peripheral device does not work, ensure that the device is properly connected.

If an error message appears on the screen, write down the exact message. This message may help support personnel diagnose and fix the problem(s).

If an error message occurs in a program, see the program's documentation.

NOTE: The procedures in this document were written for the Windows default view, so they may not apply if you set your Dell™ computer to the Windows Classic view.

Battery Problems

WARNING: There is a danger of a new battery exploding if it is incorrectly installed. Replace the battery only with the same or equivalent type recommended by the manufacturer. Discard used batteries according to the manufacturer's instructions.

WARNING: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance.

Replace the battery — If you have to repeatedly reset time and date information after turning on the computer, or if an incorrect time or date displays during start-up, replace the battery (see Coin-Cell Battery). If the battery still does not work properly, contact Dell (see Contacting Dell).

Drive Problems

WARNING: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance.

Ensure that Microsoft® Windows® Recognizes the drive —

Windows XP Embedded:

Right-click the Start button and then click Explore.

Windows XP:

Click Start and click My Computer.

Windows Vista®:

Click the Windows Vista Start button and click Computer.

If the drive is not listed, perform a full scan with your antivirus software to check for and remove viruses. Viruses can sometimes prevent Windows from recognizing the drive.

Check cable connections — Check the HDD cable connections (see Hard Drive Assembly (Optional)), and NVRAM module (see NVRAM Module) to ensure that they are seated properly.

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Contents Model DC01T September 2008 Rev. A00 Removing the Antenna AntennaReplacing the Antenna Page Recommended Tools Working on Your ComputerBefore Working on Your Computer After Working on Your Computer Removing the Cable Guide Cable GuideReplacing the Cable Guide Removing the Coin-Cell Battery Coin-Cell BatteryReplacing the Coin-Cell Battery Removing the Computer Cover CoversReplacing the Computer Cover Replacing the Side Cover Removing the Side CoverPeg Peg retainer Side cover hooks Side cover hook slots2 Finding Information Removing the Hard Drive Bracket Assembly Hard Drive Assembly OptionalReplacing the Hard Drive Bracket Assembly Replacing the Hard Drive Removing the Hard DriveReplacing the Hard Drive Fan Removing the Hard Drive FanRemoving the Processor Heatsink Assembly Processor Heatsink AssemblyReplacing the Processor Heatsink Assembly Page DellConnect Online Services Technical Support and Customer ServiceGetting Help Obtaining AssistanceAutoTech Service Problems With Your OrderAutomated Order-Status Service Mobilesupport@us.dell.com Support@us.dell.comContacting Dell Before You CallRemoving the I/O Board BoardReplacing the I/O Board Cable guide metal tab Metal clip Removing a Memory Module MemoryReplacing a Memory Module Page Removing the Nvram Module Nvram ModuleReplacing the Nvram Module Back to Contents Removing the Power Supply Power SupplyReplacing the Power Supply Page Reinstalling Drivers and Utilities Reinstalling SoftwareDrivers Identifying DriversClick the Drivers tab→ Roll Back Driver Manually Reinstalling DriversStarting System Restore Re-imaging Operating Systems Installed on NvramUndoing the Last System Restore Windows Vista Only Restoring Your Operating SystemReinstalling Windows XP or Windows Vista User Accounts and PasswordsBefore you Begin Click Start → Control PanelClick User Accounts Click Administrative Tools → UserManagerClick Control Panel → User Accounts Removing the Computer Stand Computer StandReplacing the Computer Stand System Board Connectors System Board AssemblyRemoving the System Board Assembly Replacing the System Board Perform the procedure in After Working on Your Computer Entering the Bios Setup Utility System SetupBios Setup Utility Screens Bios Setup Utility OptionsBoot Sequence Setup LockChanging Boot Sequence for Future Boots Clearing Forgotten PasswordsSelect Specific Boot Device Flashing the Bios Clearing Cmos SettingsClick Save this program to disk, and then click OK Back to Contents Back to Contents Power Lights TroubleshootingDiagnostic Lights Diagnostic Light Codes During PostBeep Codes Code Description Suggested Resolution Repetitive Short beepsSystem Messages Replace the battery see Replacing the Coin-Cell BatteryWhen to Use the Dell Diagnostics Dell DiagnosticsStarting the Dell Diagnostics From Your Hard Drive Hardware TroubleshooterPage Option Function Dell Diagnostics Main MenuBattery Problems Solving ProblemsDrive Problems Tab FunctionProblems writing to an optical drive Optical drive problems optional, externalHard drive problems Adjust the Windows volume controlError Messages Mail and Internet ProblemsClick Properties→ Tools→ Check Now Click Start→ Control Panel→ Add or Remove ProgramsLockups and Software Problems Keyboard ProblemsComputer does not start up Computer stops respondingProgram crashes repeatedly Other software problemsProgram is designed for an earlier Windows operating system Solid blue screen appearsMouse Problems Memory ProblemsPower Problems Network ProblemsClick Start → Control Panel→ Hardware and Sound→ Mouse Verify that the printer is recognized by Windows Printer ProblemsDouble-clickPrinters and Faxes Click Start → Control Panel→ Hardware and Sound→ PrinterSound and Speaker Problems Scanner ProblemsNo sound from speakers Verify that the scanner is recognized by Microsoft WindowsNo sound from headphones Video and Monitor ProblemsCheck the monitor power light Dell Technical Update ServiceCheck the diagnostic lights See Diagnostic Lights Screen is blank Screen is difficult to readPage Selective USB Use the Onboard Devices screen to enable Selective USBEnabling Selective USB Removing the Wireless Card Wireless CardReplacing the Wireless Card