Dell FX160 manual System Messages, Replace the battery see Replacing the Coin-Cell Battery

Page 45

 

 

normally, continue to install additional memory modules (one at a time) until you have identified a faulty

 

 

module or reinstalled all modules without error.

 

 

If available, install working memory of the same type into your computer (see Memory).

 

 

If the problem persists, contact Dell (see Contacting Dell).

 

 

 

3

Possible system board

If the problem persists, contact Dell (see Contacting Dell).

 

failure.

 

 

Time-Of-Day Clock test

 

 

failure

 

 

Keyboard controller test

 

 

failure

 

4

RAM Read/Write failure.

Ensure that no special requirements for memory module/connector placement exist (see Memory).

 

 

Ensure that the memory you are using is supported by your computer (see Memory).

 

 

If the problem persists, contact Dell (see Contacting Dell).

 

 

 

5

Real time clock failure.

Replace the battery (see Replacing the Coin-Cell Battery).

 

Possible battery or

If the problem persists, contact Dell (see Contacting Dell).

 

system board failure.

 

 

 

 

6

Video BIOS Test Failure.

Contact Dell (see Contacting Dell).

 

 

 

7

CPU Cache test failure

Contact Dell (see Contacting Dell).

 

 

 

System Messages

NOTE: If the message you received is not included below, see the documentation for either the operating system or the program that was running when the message appeared.

Alert! Previous attempts at booting this system have failed at checkpoint [nnnn]. For help in resolving this problem, please note this checkpoint and contact Dell Technical Support — The computer failed to complete the boot routine three consecutive times for the same error (see Contacting Dell for assistance).

CMOS checksum error — Possible motherboard failure or RTC battery low. Replace the battery (see Coin-Cell Battery or see Contacting Dell for assistance).

CPU fan failure — Replace the CPU fan (see Removing the Hard Drive Fan).

Diskette Drive 0 seek failure — A cable may be loose, or the computer configuration information may not match the hardware configuration. Check HDD cable connections, if installed (Removing the Hard Drive Bracket Assembly) and reseat the NVRAM module, if installed (see Removing the NVRAM Module).

Diskette read failure — The floppy disk may be defective or a cable may be loose. Check the cable connections to the floppy disk device.

Hard-disk read failure — Possible HDD failure during HDD boot test (see Contacting Dell for assistance). Check HDD cable connections, if installed (Removing the Hard Drive Bracket Assembly) and reseat the NVRAM module, if installed (see Removing the NVRAM Module)

Keyboard failure — Keyboard failure or keyboard cable loose (see Keyboard Problems).

No boot device available — The system cannot detect a bootable device or partition.

If the NVRAM module is your boot device, ensure that it is properly seated (see NVRAM Module).

If the floppy drive is your boot device, ensure that the cables are connected and that a bootable floppy disk is in the drive.

If the hard drive is your boot device, ensure that the cables are connected and that the drive is installed properly and partitioned as a boot device (see Hard Drive Assembly (Optional)).

Enter the BIOS Setup Utility and ensure that the boot sequence information is correct (see Entering the BIOS Setup Utility).

No timer tick interrupt — A chip on the system board might be malfunctioning or motherboard failure (see Contacting Dell for assistance).

Non-system disk or disk error — Replace the floppy disk with one that has a bootable operating system or remove the floppy disk and restart the computer.

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Contents Model DC01T September 2008 Rev. A00 Antenna Removing the AntennaReplacing the Antenna Page Working on Your Computer Recommended ToolsBefore Working on Your Computer After Working on Your Computer Cable Guide Removing the Cable GuideReplacing the Cable Guide Coin-Cell Battery Removing the Coin-Cell BatteryReplacing the Coin-Cell Battery Covers Removing the Computer CoverReplacing the Computer Cover Replacing the Side Cover Removing the Side CoverPeg Peg retainer Side cover hooks Side cover hook slots2 Finding Information Hard Drive Assembly Optional Removing the Hard Drive Bracket AssemblyReplacing the Hard Drive Bracket Assembly Replacing the Hard Drive Removing the Hard DriveReplacing the Hard Drive Fan Removing the Hard Drive FanProcessor Heatsink Assembly Removing the Processor Heatsink AssemblyReplacing the Processor Heatsink Assembly Page DellConnect Online Services Technical Support and Customer ServiceGetting Help Obtaining AssistanceAutoTech Service Problems With Your OrderAutomated Order-Status Service Mobilesupport@us.dell.com Support@us.dell.comContacting Dell Before You CallBoard Removing the I/O BoardReplacing the I/O Board Cable guide metal tab Metal clip Memory Removing a Memory ModuleReplacing a Memory Module Page Nvram Module Removing the Nvram ModuleReplacing the Nvram Module Back to Contents Power Supply Removing the Power SupplyReplacing the Power Supply Page Reinstalling Drivers and Utilities Reinstalling SoftwareDrivers Identifying DriversClick the Drivers tab→ Roll Back Driver Manually Reinstalling DriversStarting System Restore Re-imaging Operating Systems Installed on NvramUndoing the Last System Restore Windows Vista Only Restoring Your Operating SystemReinstalling Windows XP or Windows Vista User Accounts and PasswordsBefore you Begin Click Start → Control PanelClick Administrative Tools → UserManager Click User AccountsClick Control Panel → User Accounts Computer Stand Removing the Computer StandReplacing the Computer Stand System Board Assembly System Board ConnectorsRemoving the System Board Assembly Replacing the System Board Perform the procedure in After Working on Your Computer Entering the Bios Setup Utility System SetupBios Setup Utility Screens Bios Setup Utility OptionsBoot Sequence Setup LockClearing Forgotten Passwords Changing Boot Sequence for Future BootsSelect Specific Boot Device Clearing Cmos Settings Flashing the BiosClick Save this program to disk, and then click OK Back to Contents Back to Contents Power Lights TroubleshootingDiagnostic Lights Diagnostic Light Codes During PostBeep Codes Code Description Suggested Resolution Repetitive Short beepsSystem Messages Replace the battery see Replacing the Coin-Cell BatteryWhen to Use the Dell Diagnostics Dell DiagnosticsStarting the Dell Diagnostics From Your Hard Drive Hardware TroubleshooterPage Option Function Dell Diagnostics Main MenuBattery Problems Solving ProblemsDrive Problems Tab FunctionProblems writing to an optical drive Optical drive problems optional, externalHard drive problems Adjust the Windows volume controlError Messages Mail and Internet ProblemsClick Properties→ Tools→ Check Now Click Start→ Control Panel→ Add or Remove ProgramsLockups and Software Problems Keyboard ProblemsComputer does not start up Computer stops respondingProgram crashes repeatedly Other software problemsProgram is designed for an earlier Windows operating system Solid blue screen appearsMouse Problems Memory ProblemsNetwork Problems Power ProblemsClick Start → Control Panel→ Hardware and Sound→ Mouse Verify that the printer is recognized by Windows Printer ProblemsDouble-clickPrinters and Faxes Click Start → Control Panel→ Hardware and Sound→ PrinterSound and Speaker Problems Scanner ProblemsNo sound from speakers Verify that the scanner is recognized by Microsoft WindowsNo sound from headphones Video and Monitor ProblemsCheck the monitor power light Dell Technical Update ServiceCheck the diagnostic lights See Diagnostic Lights Screen is blank Screen is difficult to readPage Use the Onboard Devices screen to enable Selective USB Selective USBEnabling Selective USB Wireless Card Removing the Wireless CardReplacing the Wireless Card