Dell FX160 Mail and Internet Problems, Error Messages, Click Properties→ Tools→ Check Now

Page 51

5. If a disk problem is found, follow the screen instructions to fix the problem.

Windows Vista:

1.Click Start and click Computer.

2.Right-click Local Disk C:.

3.Click PropertiesToolsCheck Now.

The User Account Control window may appear. If you are an administrator on the computer, click Continue; otherwise, contact your administrator to continue the desired action.

4.Follow the instructions on the screen.

E-Mail and Internet Problems

WARNING: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance.

Check the Microsoft Outlook® Express security settings — If you cannot open your e-mail attachments:

1.In Outlook Express, click ToolsOptionsSecurity.

2.Click Do not allow attachments to remove the checkmark, as needed.

Ensure that you are connected to the Internet — Ensure that you have subscribed to an Internet provider. With the Outlook Express e-mail program open, click File. If Work Offline has a checkmark next to it, click the checkmark to remove it and connect to the Internet. For help, contact your Internet service provider.

Error Messages

WARNING: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance.

If the error message is not listed, see the documentation for the operating system or the program that was running when the message appeared.

A filename cannot contain any of the following characters: \ / : * ? " < > — Do not use these characters in filenames.

A required .DLL file was not found — The program that you are trying to open is missing an essential file. To remove and then reinstall the program:

Windows XP and XP Embedded:

1.Attempt to remove the program with the program's uninstall utility, if provided. If that is unsuccessful, continue with the following steps.

2.Log in to the system as a user with administrative privileges.

3.Attempt to remove the program with the program's uninstall utility. If that is unsuccessful, continue with the following steps.

4.Click StartControl PanelAdd or Remove Programs.

5.Click the program you want to remove.

6.Click Remove or Change/Remove.

7.See the program documentation for installation instructions.

Windows Vista:

1.Click Start Control PanelProgramsPrograms and Features.

2.Select the program you want to remove.

Image 51
Contents Model DC01T September 2008 Rev. A00 Antenna Removing the AntennaReplacing the Antenna Page Working on Your Computer Recommended ToolsBefore Working on Your Computer After Working on Your Computer Cable Guide Removing the Cable GuideReplacing the Cable Guide Coin-Cell Battery Removing the Coin-Cell BatteryReplacing the Coin-Cell Battery Covers Removing the Computer CoverReplacing the Computer Cover Replacing the Side Cover Removing the Side CoverPeg Peg retainer Side cover hooks Side cover hook slots2 Finding Information Hard Drive Assembly Optional Removing the Hard Drive Bracket AssemblyReplacing the Hard Drive Bracket Assembly Replacing the Hard Drive Removing the Hard DriveReplacing the Hard Drive Fan Removing the Hard Drive FanProcessor Heatsink Assembly Removing the Processor Heatsink AssemblyReplacing the Processor Heatsink Assembly Page Obtaining Assistance Technical Support and Customer ServiceDellConnect Online Services Getting HelpMobilesupport@us.dell.com Support@us.dell.com Problems With Your OrderAutoTech Service Automated Order-Status ServiceContacting Dell Before You CallBoard Removing the I/O BoardReplacing the I/O Board Cable guide metal tab Metal clip Memory Removing a Memory ModuleReplacing a Memory Module Page Nvram Module Removing the Nvram ModuleReplacing the Nvram Module Back to Contents Power Supply Removing the Power SupplyReplacing the Power Supply Page Identifying Drivers Reinstalling SoftwareReinstalling Drivers and Utilities DriversClick the Drivers tab→ Roll Back Driver Manually Reinstalling DriversRestoring Your Operating System Re-imaging Operating Systems Installed on NvramStarting System Restore Undoing the Last System Restore Windows Vista OnlyClick Start → Control Panel User Accounts and PasswordsReinstalling Windows XP or Windows Vista Before you BeginClick Administrative Tools → UserManager Click User AccountsClick Control Panel → User Accounts Computer Stand Removing the Computer StandReplacing the Computer Stand System Board Assembly System Board ConnectorsRemoving the System Board Assembly Replacing the System Board Perform the procedure in After Working on Your Computer Bios Setup Utility Options System SetupEntering the Bios Setup Utility Bios Setup Utility ScreensBoot Sequence Setup LockClearing Forgotten Passwords Changing Boot Sequence for Future BootsSelect Specific Boot Device Clearing Cmos Settings Flashing the BiosClick Save this program to disk, and then click OK Back to Contents Back to Contents Diagnostic Light Codes During Post TroubleshootingPower Lights Diagnostic LightsBeep Codes Code Description Suggested Resolution Repetitive Short beepsSystem Messages Replace the battery see Replacing the Coin-Cell BatteryHardware Troubleshooter Dell DiagnosticsWhen to Use the Dell Diagnostics Starting the Dell Diagnostics From Your Hard DrivePage Option Function Dell Diagnostics Main MenuTab Function Solving ProblemsBattery Problems Drive ProblemsAdjust the Windows volume control Optical drive problems optional, externalProblems writing to an optical drive Hard drive problemsClick Start→ Control Panel→ Add or Remove Programs Mail and Internet ProblemsError Messages Click Properties→ Tools→ Check NowComputer stops responding Keyboard ProblemsLockups and Software Problems Computer does not start upSolid blue screen appears Other software problemsProgram crashes repeatedly Program is designed for an earlier Windows operating systemMouse Problems Memory ProblemsNetwork Problems Power ProblemsClick Start → Control Panel→ Hardware and Sound→ Mouse Click Start → Control Panel→ Hardware and Sound→ Printer Printer ProblemsVerify that the printer is recognized by Windows Double-clickPrinters and FaxesVerify that the scanner is recognized by Microsoft Windows Scanner ProblemsSound and Speaker Problems No sound from speakersNo sound from headphones Video and Monitor ProblemsScreen is blank Screen is difficult to read Dell Technical Update ServiceCheck the monitor power light Check the diagnostic lights See Diagnostic LightsPage Use the Onboard Devices screen to enable Selective USB Selective USBEnabling Selective USB Wireless Card Removing the Wireless CardReplacing the Wireless Card