Dell PP36 manual Code Description Suggested Remedy Repetitive

Page 32

If your computer beeps during start-up:

1Write down the beep code.

2Run the Dell Diagnostics to identify a more serious cause (see "Dell Diagnostics" on page 38).

Code

Description

Suggested Remedy

(repetitive

 

 

short beeps)

 

 

 

 

 

1

BIOS checksum

Contact Dell.

 

failure. Possible

 

 

motherboard failure.

 

2No memory modules 1 If you have two or more memory modules

 

are detected

installed, remove the modules, reinstall one

 

 

module (see your Service Manual at

 

 

support.dell.com), and then restart the

 

 

computer. If the computer starts normally,

 

 

reinstall an additional module. Continue until

 

 

you have identified a faulty module or

 

 

reinstalled all modules without error.

 

 

2 If available, install good memory of the same

 

 

type into your computer (see your Service

 

 

Manual at support.dell.com).

 

 

3 If the problem persists, contact Dell.

3

Possible system

Contact Dell.

 

board failure

 

4RAM Read/Write 1 Ensure that no special memory

failure

module/memory connector placement

 

requirements exist (see your Service Manual at

 

support.dell.com).

2

Verify that the memory modules that you are

 

installing are compatible with your computer

 

(see your Service Manual at

 

support.dell.com).

3

If the problem persists, contact Dell.

32

Troubleshooting

Image 32
Contents W . d e l l . c o m s u p p o r t . d e l l . c o m Macrovision Product Notice Contents Lockups and Software Problems Dell Technical Update Service Returning Items for Warranty Repair or Credit Contents About Your Computer Front ViewBack View Battery Removal Wireless Switch Setting Up Your Computer Quick SetupSetting Up Your Computer Connecting to the Internet Click Start→Internet Explorer→Connect to the Internet Setting Up Your Internet ConnectionMicrosoft Windows XP Operating System Transferring Information to a New Computer Microsoft Windows VistaMicrosoft Windows XP Operating System Microsoft Windows VistaSetting Up Your Computer Setting Up Your Computer Setting Up Your Computer Specifications O2MICRO OZ129 USB Lvds Wxga TrueLife Vostro Wxga Keyboard Number of keys Cell, 6 cell, and 8 cell Reduced under certain power-intensive Page Physical Weight Specifications Troubleshooting Power LightsTools Beep CodesCode Description Suggested Remedy Repetitive Error Messages T a Error The hard drive cannot read the dataTroubleshooting Troubleshooting Troubleshooting Click Uninstall Dell Diagnostics When to Use the Dell DiagnosticsStarting the Dell Diagnostics From Your Hard Drive Solving Problems Power Problems Memory Problems Lockups and Software Problems Computer does not start upComputer stops responding Program stops respondingOther software problems Windows XPWindows Vista Solid blue screen appearsDell Technical Update Service Accessing the Dell Support UtilityClick Start→All Programs→Dell Support→Dell Support Settings Dell Support UtilityClicking the Dell Support Icon Double-Clicking the Dell Support IconReinstalling Software Reinstalling Drivers and UtilitiesDrivers Identifying DriversUsing the Drivers and Utilities Media Properties Click the Drivers tab→Roll Back DriverManually Reinstalling Drivers At the Welcome Dell System Owner screen, click NextUsing Microsoft Windows System Restore Restoring Your Operating SystemStarting System Restore Windows Vista Undoing the Last System Restore Windows VistaUsing Dell Factory Image Restore Enabling System RestoreDell Factory Image Restore Windows Vista Only Select Repair Your ComputerBefore you Begin Using the Operating System MediaClick Dell Factory Image Restore Reinstalling Windows Windows Vista Dell Factory Image RestoreUsing the Operating System Media Reinstalling Windows Your call when contacting support Finding InformationWarranty information Getting Help Obtaining AssistanceTechnical Support and Customer Service DellConnect Online ServicesProblems With Your Order AutoTech ServiceAutomated Order-Status Service Product InformationReturning Items for Warranty Repair or Credit Before You CallPage Contacting Dell Visit support.dell.comIndex Index Index Index