Dell PP36 manual Double-Clicking the Dell Support Icon

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Clicking the Dell Support Icon

Click or right-click the icon to perform the following tasks:

•Check your computing environment.

•View the Dell Support Utility settings.

•Access the help file for the Dell Support Utility.

•View frequently asked questions.

•Learn more about the Dell Support Utility.

•Turn off the Dell Support Utility.

Double-Clicking the Dell Support Icon

Double-click the icon to manually check your computing environment, view frequently asked questions, access the help file for the Dell Support Utility, and view Dell Support settings.

For more information about the Dell Support Utility, click the question mark (?) at the top of the Dell™ Support screen.

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Troubleshooting

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Contents W . d e l l . c o m s u p p o r t . d e l l . c o m Macrovision Product Notice Contents Lockups and Software Problems Dell Technical Update Service Returning Items for Warranty Repair or Credit Contents About Your Computer Front ViewBack View Battery Removal Wireless Switch Setting Up Your Computer Quick SetupSetting Up Your Computer Connecting to the Internet Microsoft Windows XP Operating System Setting Up Your Internet ConnectionClick Start→Internet Explorer→Connect to the Internet Microsoft Windows XP Operating System Transferring Information to a New ComputerMicrosoft Windows Vista Microsoft Windows VistaSetting Up Your Computer Setting Up Your Computer Setting Up Your Computer Specifications O2MICRO OZ129 USB Lvds Wxga TrueLife Vostro Wxga Keyboard Number of keys Cell, 6 cell, and 8 cell Reduced under certain power-intensive Page Physical Weight Specifications Tools TroubleshootingPower Lights Beep CodesCode Description Suggested Remedy Repetitive Error Messages T a Error The hard drive cannot read the dataTroubleshooting Troubleshooting Troubleshooting Click Uninstall Dell Diagnostics When to Use the Dell DiagnosticsStarting the Dell Diagnostics From Your Hard Drive Solving Problems Power Problems Memory Problems Computer stops responding Lockups and Software Problems Computer does not start up Program stops respondingWindows Vista Other software problemsWindows XP Solid blue screen appearsClick Start→All Programs→Dell Support→Dell Support Settings Dell Technical Update ServiceAccessing the Dell Support Utility Dell Support UtilityClicking the Dell Support Icon Double-Clicking the Dell Support IconDrivers Reinstalling SoftwareReinstalling Drivers and Utilities Identifying DriversUsing the Drivers and Utilities Media Properties Click the Drivers tab→Roll Back DriverManually Reinstalling Drivers At the Welcome Dell System Owner screen, click NextUsing Microsoft Windows System Restore Restoring Your Operating SystemStarting System Restore Windows Vista Undoing the Last System Restore Windows VistaDell Factory Image Restore Windows Vista Only Using Dell Factory Image RestoreEnabling System Restore Select Repair Your ComputerClick Dell Factory Image Restore Using the Operating System MediaBefore you Begin Reinstalling Windows Windows Vista Dell Factory Image RestoreUsing the Operating System Media Reinstalling Windows Your call when contacting support Finding InformationWarranty information Getting Help Obtaining AssistanceTechnical Support and Customer Service DellConnect Online ServicesAutomated Order-Status Service Problems With Your OrderAutoTech Service Product InformationReturning Items for Warranty Repair or Credit Before You CallPage Contacting Dell Visit support.dell.comIndex Index Index Index