Dell PP36 manual Reinstalling Windows

Page 56

To reinstall Windows, you need the Dell™ Operating System media and the Dell Drivers and Utilities media.

NOTE: The Drivers and Utilities media contains drivers that were installed during the assembly of the computer. Use the Dell Drivers and Utilities media to load any required drivers. Depending on the region from which you ordered your computer, or whether you requested the media, the Dell Drivers and Utilities media and Operating System media may not ship with your computer.

Reinstalling Windows

The reinstallation process can take 1 to 2 hours to complete. After you reinstall the operating system, you must also reinstall the device drivers, virus protection program, and other software.

1Save and close any open files and exit any open programs.

2Insert the Operating System media.

3If the Install Windows message appears, click Exit.

4Restart the computer.

When the DELL logo appears, press <F12> immediately.

NOTE: If you wait too long and the operating system logo appears, continue to wait until you see the Microsoft® Windows® desktop; then, shut down your computer and try again.

NOTE: The next steps change the boot sequence for one time only. On the next start-up, the computer boots according to the devices specified in the system setup program.

5When the boot device list appears, highlight CD/DVD/CD-RW Drive and press <Enter>.

6Press any key to Boot from CD-ROM, and follow the instructions on the screen to complete the installation.

56

Reinstalling Software

Image 56
Contents W . d e l l . c o m s u p p o r t . d e l l . c o m Macrovision Product Notice Contents Lockups and Software Problems Dell Technical Update Service Returning Items for Warranty Repair or Credit Contents About Your Computer Front ViewBack View Battery Removal Wireless Switch Setting Up Your Computer Quick SetupSetting Up Your Computer Connecting to the Internet Click Start→Internet Explorer→Connect to the Internet Setting Up Your Internet ConnectionMicrosoft Windows XP Operating System Transferring Information to a New Computer Microsoft Windows VistaMicrosoft Windows XP Operating System Microsoft Windows VistaSetting Up Your Computer Setting Up Your Computer Setting Up Your Computer Specifications O2MICRO OZ129 USB Lvds Wxga TrueLife Vostro Wxga Keyboard Number of keys Cell, 6 cell, and 8 cell Reduced under certain power-intensive Page Physical Weight Specifications Troubleshooting Power LightsTools Beep CodesCode Description Suggested Remedy Repetitive Error Messages T a Error The hard drive cannot read the dataTroubleshooting Troubleshooting Troubleshooting Click Uninstall Dell Diagnostics When to Use the Dell DiagnosticsStarting the Dell Diagnostics From Your Hard Drive Solving Problems Power Problems Memory Problems Lockups and Software Problems Computer does not start upComputer stops responding Program stops respondingOther software problems Windows XPWindows Vista Solid blue screen appearsDell Technical Update Service Accessing the Dell Support UtilityClick Start→All Programs→Dell Support→Dell Support Settings Dell Support UtilityClicking the Dell Support Icon Double-Clicking the Dell Support IconReinstalling Software Reinstalling Drivers and UtilitiesDrivers Identifying DriversUsing the Drivers and Utilities Media Properties Click the Drivers tab→Roll Back DriverManually Reinstalling Drivers At the Welcome Dell System Owner screen, click NextUsing Microsoft Windows System Restore Restoring Your Operating SystemStarting System Restore Windows Vista Undoing the Last System Restore Windows VistaUsing Dell Factory Image Restore Enabling System RestoreDell Factory Image Restore Windows Vista Only Select Repair Your ComputerBefore you Begin Using the Operating System MediaClick Dell Factory Image Restore Reinstalling Windows Windows Vista Dell Factory Image RestoreUsing the Operating System Media Reinstalling Windows Your call when contacting support Finding InformationWarranty information Getting Help Obtaining AssistanceTechnical Support and Customer Service DellConnect Online ServicesProblems With Your Order AutoTech ServiceAutomated Order-Status Service Product InformationReturning Items for Warranty Repair or Credit Before You CallPage Contacting Dell Visit support.dell.comIndex Index Index Index