Dell PP36 Using Dell Factory Image Restore, Enabling System Restore, Select Repair Your Computer

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Enabling System Restore

NOTE: Windows Vista does not disable System Restore; regardless of low disk space. Therefore, the steps below apply only to Windows XP.

If you reinstall Windows XP with less than 200 MB of free hard-disk space available, System Restore is automatically disabled.

To see if System Restore is enabled:

1Click Start→Control Panel→Performance and Maintenance→System.

2Click the System Restore tab and ensure that Turn off System Restore is unchecked.

Using Dell™ Factory Image Restore

NOTICE: Using Dell Factory Image Restore permanently deletes all data on the hard drive and removes any programs or drivers installed after you received your computer. If possible, back up the data before using these options. Use Dell Factory Image Restore only if System Restore did not resolve your operating system problem.

NOTE: Dell Factory Image Restore may not be available in certain countries or on certain computers.

Use Dell Factory Image Restore (Windows Vista) only as the last method to restore your operating system. These options restore your hard drive to the operating state it was in when you purchased the computer. Any programs or files added since you received your computer—including data files—are permanently deleted from the hard drive. Data files include documents, spreadsheets, e-mail messages, digital photos, music files, and so on. If possible, back up all data before using Factory Image Restore.

Dell Factory Image Restore (Windows Vista Only)

1Turn on the computer. When the Dell logo appears, press <F8> several times to access the Vista Advanced Boot Options Window.

2Select Repair Your Computer.

The System Recovery Options window appears.

3Select a keyboard layout and click Next.

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Reinstalling Software

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Contents W . d e l l . c o m s u p p o r t . d e l l . c o m Macrovision Product Notice Contents Lockups and Software Problems Dell Technical Update Service Returning Items for Warranty Repair or Credit Contents About Your Computer Front ViewBack View Battery Removal Wireless Switch Setting Up Your Computer Quick SetupSetting Up Your Computer Connecting to the Internet Microsoft Windows XP Operating System Setting Up Your Internet ConnectionClick Start→Internet Explorer→Connect to the Internet Transferring Information to a New Computer Microsoft Windows VistaMicrosoft Windows XP Operating System Microsoft Windows VistaSetting Up Your Computer Setting Up Your Computer Setting Up Your Computer Specifications O2MICRO OZ129 USB Lvds Wxga TrueLife Vostro Wxga Keyboard Number of keys Cell, 6 cell, and 8 cell Reduced under certain power-intensive Page Physical Weight Specifications Troubleshooting Power LightsTools Beep CodesCode Description Suggested Remedy Repetitive Error Messages T a Error The hard drive cannot read the dataTroubleshooting Troubleshooting Troubleshooting Click Uninstall Dell Diagnostics When to Use the Dell DiagnosticsStarting the Dell Diagnostics From Your Hard Drive Solving Problems Power Problems Memory Problems Lockups and Software Problems Computer does not start upComputer stops responding Program stops respondingOther software problems Windows XPWindows Vista Solid blue screen appearsDell Technical Update Service Accessing the Dell Support UtilityClick Start→All Programs→Dell Support→Dell Support Settings Dell Support UtilityClicking the Dell Support Icon Double-Clicking the Dell Support IconReinstalling Software Reinstalling Drivers and UtilitiesDrivers Identifying DriversUsing the Drivers and Utilities Media Properties Click the Drivers tab→Roll Back Driver Manually Reinstalling Drivers At the Welcome Dell System Owner screen, click NextUsing Microsoft Windows System Restore Restoring Your Operating SystemStarting System Restore Windows Vista Undoing the Last System Restore Windows VistaUsing Dell Factory Image Restore Enabling System RestoreDell Factory Image Restore Windows Vista Only Select Repair Your ComputerClick Dell Factory Image Restore Using the Operating System MediaBefore you Begin Reinstalling Windows Windows Vista Dell Factory Image RestoreUsing the Operating System Media Reinstalling Windows Your call when contacting support Finding InformationWarranty information Getting Help Obtaining AssistanceTechnical Support and Customer Service DellConnect Online ServicesProblems With Your Order AutoTech ServiceAutomated Order-Status Service Product InformationReturning Items for Warranty Repair or Credit Before You CallPage Contacting Dell Visit support.dell.comIndex Index Index Index