Dell MTC2, G7279, DMC manual 102

Page 102

w w w . d e l l . c o m s u p p o r t . d e l l . c o m

Country (City)	Department Name or Service Area,	Area Codes,
International Access Code	Website and E-Mail Address	Local Numbers, and
Country Code		Toll-Free Numbers
City Code

Norway (Lysaker)	Website: support.euro.dell.com
International Access Code: 00	E-mail Support (portable computers):
Country Code: 47	nor_nbk_support@dell.com
	E-mail Support (desktop computers):
	nor_support@dell.com
	E-mail Support (servers):
	nordic_server_support@dell.com
	Technical Support	671 16882
	Relational Customer Care	671 17514
	Home/Small Business Customer Care	23162298
	Switchboard	671 16800
	Fax Switchboard	671 16865

Panama	General Support	001-800-507-0962

Peru	General Support	0800-50-669

Poland (Warsaw)	Website: support.euro.dell.com
International Access Code: 011	E-mail: pl_support_tech@dell.com
Country Code: 48	Customer Service Phone	57 95 700
City Code: 22	Customer Care	57 95 999
	Sales	57 95 999
	Customer Service Fax	57 95 806
	Reception Desk Fax	57 95 998
	Switchboard	57 95 999

Portugal	Website: support.euro.dell.com
International Access Code: 00	E-mail: support.euro.dell.com/pt/en/emaildell/
Country Code: 351	Technical Support	707200149
	Customer Care	800 300 413
	Sales	800 300 410 or 800 300 411 or
		800 300 412 or 21 422 07 10
	Fax	21 424 01 12

Puerto Rico	General Support	1-800-805-7545

St. Kitts and Nevis	General Support	toll-free: 1-877-441-4731

102

Appendix

Image 102

Contents W . d e l l . c o m s u p p o r t . d e l l . c o m Abbreviations and Acronyms Contents Mail, Modem, and Internet Problems Program is designed for an earlier Microsoft WindowsResolving Software and Hardware Incompatibilities Advanced TroubleshootingUsing Microsoft Windows XP System Restore Adding or Replacing a Second Hard DriveAppendix Safety Instructions Safety InstructionsW . d e l l . c o m s u p p o r t . d e l l . c o m Finding Information for Your Computer Microsoft Windows License LabelOnline courses Downloads Drivers, patches, and software updatesSupport questions Technical supportSetting Up and Using Your Computer Setting Up a PrinterConnecting a Parallel Printer Printer CableConnecting a USB Printer Parallel connector on computerScrews Clips Parallel printer Cable Notches Setting Up a Home and Office Network Connecting to a Network AdapterUSB connector on computer Click Checklist for creating a network Connecting to the InternetNetwork Setup Wizard Network wall jack Network cableSetting Up Your Internet Connection Click Connect to the InternetIf you have a CD, click Use the CD I got from an ISP Copying CDs and DVDs How to Copy a CD or DVDUsing Blank CD-Rs and CD-RWs Click Exact CopyHyper-Threading Helpful TipsClick Hardware and click Device Manager Booting to a USB Device Turning Off Your ComputerTurn Off Computer Turn off computer window, click Turn off Finding Solutions Solving ProblemsW . d e l l . c o m s u p p o r t . d e l l . c o m See Floppy drive problems Battery ProblemsDrive Problems Finding Help InformationCD drive problems Back of floppy disk Write-protected Not write- protectedProblems writing to a CD-RW drive DVD drive problemsMail, Modem, and Internet Problems Hard drive problemsError Messages General Problems Computer stops respondingProgram crashes repeatedly Other software problemsProgram stops responding Solid blue screen appearsOther technical problems General hardware problemsIeee 1394 Device Problems Keyboard Problems Mouse ProblemsNetwork Problems Power Problems Network integritySpeed light Printer Problems Scanner Problems Sound and Speaker Problems No sound from speakersVideo and Monitor Problems No sound from headphonesIf the screen is blank If the screen is difficult to read Solving Problems Diagnostic Lights Light Pattern Problem Description Suggested ResolutionAdvanced Troubleshooting If available, install properly Identified a faulty module orError If the problem persists, contactYou have identified a faulty If the problem persists orDifferent connector and restart Connector or reinstalled allMemory module/memory Connector placementThat you are installing are Requirements seeDell Diagnostics Starting the Dell DiagnosticsDell Diagnostics Main Menu Option FunctionTab Function Drivers What Is a Driver?Reinstalling Drivers Identifying DriversRestoring Your Operating System Using Windows XP Device Driver RollbackManually Reinstalling Drivers Click Roll Back DriverClick System Restore Using Microsoft Windows XP System RestoreCreating a Restore Point Restoring the Computer to an Earlier Operating StateUsing Dell PC Restore by Symantec Click the System Restore tab Enabling System RestoreClick Performance and Maintenance Click Performance and Maintenance and click SystemAdvanced Troubleshooting Front and Back View of the Computer Front ViewOn computers with an optional floppy drive Adding Parts Computer. Instead, perform an operating system shutdown Back View Network jack Removing the Computer Cover GuideComputer cover Cover latch Back of computer Looking Inside Your Computer System Board Adding Cards Securing screw Filler bracketCard Card cutout CrossbarNot fully seated card Fully seated card Bracket Adding or Replacing the AGP Card PCI connector Installing an AGP CardNotch Lever Tab Card clip AGP connector AGP card Card clip lever Slot connectorAdding or Replacing a Second Hard Drive Existing hard drive ScrewsDrive bracket Drive bracket Adding a Floppy Drive Side hinges Front panel Top tab Middle tabBottom tab Tabs Insert Top bracket screw Drive bracket Floppy drive Side hinges Front panel Adding a Second CD or DVD Drive Bottom tab Adding Parts Insert Tabs Drive Alignment screwsDrive Securing screw Side hinges Front panel Memory Installation Guidelines Adding MemoryDDR Memory Overview Installing Memory Securing clips Connector NotchReplacing the Computer Cover Expansion Bus SpecificationsSystem Information AppendixOther factors Ports and ConnectorsMemory DrivesAudio PowerVideo NetworkSystem Setup OverviewEnvironmental Viewing Settings System Setup ScreensKeys Action Boot Sequence Option SettingsChanging Boot Sequence for the Current Boot Clearing Forgotten Passwords Changing Boot Sequence for Future BootsReplacing the Battery Battery Battery socket FCC Notices U.S. Only Definition of Dell-Installed Software and PeripheralsDell Technical Support Policy U.S. Only Definition of Third-Party Software and PeripheralsClass a Class B Contacting Dell FCC Identification InformationAppendix Appendix Appendix Appendix Appendix Appendix Appendix Area Codes Local Numbers, Toll-Free Numbers Appendix 100 101 102 103 104 105 106 Index Index 107Index Help files accessing, 9 Compatibility, 27 restore to previous operating108 Index Wizard, 27 reinstalling, 47 scanner, 34 System Restore Wizards Program Compatibility WizardIndex 109 Index 110