Dell G7279, MTC2, DMC manual Appendix

Page 97

Country (City)

Department Name or Service Area,

Area Codes,

International Access Code

Website and E-Mail Address

Local Numbers, and

Country Code

 

Toll-Free Numbers

City Code

 

 

 

 

 

Hong Kong

Website: support.ap.dell.com

 

International Access Code: 001

E-mail: apsupport@dell.com

 

Country Code: 852

Technical Support (Dimension™ and Inspiron™)

2969 3188

 

Technical Support (OptiPlex™, Latitude™, and

2969 3191

 

Dell Precision™)

 

 

Technical Support (PowerApp™, PowerEdge™,

2969 3196

 

PowerConnect™, and PowerVault™)

 

 

Gold Queue EEC Hotline

2969 3187

 

Customer Advocacy

3416 0910

 

Large Corporate Accounts

3416 0907

 

Global Customer Programs

3416 0908

 

Medium Business Division

3416 0912

 

Home and Small Business Division

2969 3155

 

 

 

India

Technical Support

1600 33 8045

 

Sales

1600 33 8044

 

 

 

Ireland (Cherrywood)

Website: support.euro.dell.com

 

International Access Code: 16

E-mail: dell_direct_support@dell.com

 

Country Code: 353

Technical Support

1850 543 543

City Code: 1

U.K. Technical Support (dial within U.K. only)

0870 908 0800

 

Home User Customer Care

01 204 4014

 

Small Business Customer Care

01 204 4014

 

U.K. Customer Care (dial within U.K. only)

0870 906 0010

 

Corporate Customer Care

1850 200 982

 

Corporate Customer Care (dial within U.K. only)

0870 907 4499

 

Ireland Sales

01 204 4444

 

U.K. Sales (dial within U.K. only)

0870 907 4000

 

Fax/Sales Fax

01 204 0103

 

Switchboard

01 204 4444

 

 

 

Appendix

97

Image 97
Contents W . d e l l . c o m s u p p o r t . d e l l . c o m Abbreviations and Acronyms Contents Program is designed for an earlier Microsoft Windows Mail, Modem, and Internet ProblemsUsing Microsoft Windows XP System Restore Advanced TroubleshootingResolving Software and Hardware Incompatibilities Adding or Replacing a Second Hard DriveAppendix Safety Instructions Safety InstructionsW . d e l l . c o m s u p p o r t . d e l l . c o m Microsoft Windows License Label Finding Information for Your ComputerSupport questions Downloads Drivers, patches, and software updatesOnline courses Technical supportConnecting a Parallel Printer Setting Up a PrinterSetting Up and Using Your Computer Printer CableParallel connector on computer Connecting a USB PrinterScrews Clips Parallel printer Cable Notches Connecting to a Network Adapter Setting Up a Home and Office NetworkUSB connector on computer Network Setup Wizard Connecting to the InternetClick Checklist for creating a network Network wall jack Network cableClick Connect to the Internet Setting Up Your Internet ConnectionIf you have a CD, click Use the CD I got from an ISP Using Blank CD-Rs and CD-RWs How to Copy a CD or DVDCopying CDs and DVDs Click Exact CopyHelpful Tips Hyper-ThreadingClick Hardware and click Device Manager Turning Off Your Computer Booting to a USB DeviceTurn Off Computer Turn off computer window, click Turn off Solving Problems Finding SolutionsW . d e l l . c o m s u p p o r t . d e l l . c o m See Drive Problems Battery ProblemsFloppy drive problems Finding Help InformationBack of floppy disk Write-protected Not write- protected CD drive problemsDVD drive problems Problems writing to a CD-RW driveHard drive problems Mail, Modem, and Internet ProblemsError Messages Computer stops responding General ProblemsProgram stops responding Other software problemsProgram crashes repeatedly Solid blue screen appearsGeneral hardware problems Other technical problemsIeee 1394 Device Problems Mouse Problems Keyboard ProblemsNetwork Problems Network integrity Power ProblemsSpeed light Printer Problems Scanner Problems No sound from speakers Sound and Speaker ProblemsNo sound from headphones Video and Monitor ProblemsIf the screen is blank If the screen is difficult to read Solving Problems Light Pattern Problem Description Suggested Resolution Diagnostic LightsAdvanced Troubleshooting Error Identified a faulty module orIf available, install properly If the problem persists, contactDifferent connector and restart If the problem persists orYou have identified a faulty Connector or reinstalled allThat you are installing are Connector placementMemory module/memory Requirements seeStarting the Dell Diagnostics Dell DiagnosticsOption Function Dell Diagnostics Main MenuTab Function Reinstalling Drivers What Is a Driver?Drivers Identifying DriversManually Reinstalling Drivers Using Windows XP Device Driver RollbackRestoring Your Operating System Click Roll Back DriverCreating a Restore Point Using Microsoft Windows XP System RestoreClick System Restore Restoring the Computer to an Earlier Operating StateUsing Dell PC Restore by Symantec Click Performance and Maintenance Enabling System RestoreClick the System Restore tab Click Performance and Maintenance and click SystemAdvanced Troubleshooting Front View Front and Back View of the ComputerOn computers with an optional floppy drive Adding Parts Computer. Instead, perform an operating system shutdown Back View Network jack Guide Removing the Computer CoverComputer cover Cover latch Back of computer Looking Inside Your Computer System Board Securing screw Filler bracket Adding CardsCrossbar Card Card cutoutNot fully seated card Fully seated card Bracket Adding or Replacing the AGP Card Notch Lever Tab Card clip AGP connector Installing an AGP CardPCI connector AGP card Card clip lever Slot connectorAdding or Replacing a Second Hard Drive Screws Existing hard driveDrive bracket Drive bracket Adding a Floppy Drive Middle tab Side hinges Front panel Top tabBottom tab Tabs Insert Top bracket screw Drive bracket Floppy drive Side hinges Front panel Adding a Second CD or DVD Drive Bottom tab Adding Parts Drive Alignment screws Insert TabsDrive Securing screw Side hinges Front panel Adding Memory Memory Installation GuidelinesDDR Memory Overview Installing Memory Notch Securing clips ConnectorReplacing the Computer Cover System Information SpecificationsExpansion Bus AppendixMemory Ports and ConnectorsOther factors DrivesVideo PowerAudio NetworkOverview System SetupEnvironmental System Setup Screens Viewing SettingsKeys Action Option Settings Boot SequenceChanging Boot Sequence for the Current Boot Changing Boot Sequence for Future Boots Clearing Forgotten PasswordsReplacing the Battery Battery Battery socket Dell Technical Support Policy U.S. Only Definition of Dell-Installed Software and PeripheralsFCC Notices U.S. Only Definition of Third-Party Software and PeripheralsClass a Class B FCC Identification Information Contacting DellAppendix Appendix Appendix Appendix Appendix Appendix Appendix Area Codes Local Numbers, Toll-Free Numbers Appendix 100 101 102 103 104 105 106 Index 107 IndexCompatibility, 27 restore to previous operating Index Help files accessing, 9108 Index Wizards Program Compatibility Wizard Wizard, 27 reinstalling, 47 scanner, 34 System RestoreIndex 109 Index 110