Dell G7279, MTC2, DMC manual 103

Page 103

Country (City)

Department Name or Service Area,

Area Codes,

International Access Code

Website and E-Mail Address

Local Numbers, and

Country Code

 

Toll-Free Numbers

City Code

 

 

 

 

 

St. Lucia

General Support

1-800-882-1521

 

 

 

St. Vincent and the Grenadines

General Support

toll-free: 1-877-270-4609

 

 

 

Singapore (Singapore)

Technical Support (Dimension and Inspiron)

toll-free: 1800 394 7430

International Access Code: 005

Technical Support (Optiplex, Latitude, and

toll-free: 1800 394 7488

Country Code: 65

Precision)

 

 

 

 

Technical Support (PowerEdge and PowerVault)

toll-free: 1800 394 7478

 

Customer Service (Penang, Malaysia)

604 633 4949

 

Transaction Sales

toll-free: 800 6011 054

 

Corporate Sales

toll-free: 800 6011 053

 

 

 

South Africa (Johannesburg)

Website: support.euro.dell.com

 

International Access Code:

E-mail: dell_za_support@dell.com

 

09/091

Gold Queue

011 709 7713

Country Code: 27

Technical Support

011 709 7710

City Code: 11

Customer Care

011 709 7707

 

Sales

011 709 7700

 

Fax

011 706 0495

 

Switchboard

011 709 7700

 

 

 

Southeast Asian and Pacific

Customer Technical Support, Customer Service,

604 633 4810

Countries

and Sales (Penang, Malaysia)

 

 

 

 

Spain (Madrid)

Website: support.euro.dell.com

 

International Access Code: 00

E-mail: support.euro.dell.com/es/es/emaildell/

 

Country Code: 34

Home and Small Business

 

City Code: 91

Technical Support

902 100 130

 

Customer Care

902 118 540

 

Sales

902 118 541

 

Switchboard

902 118 541

 

Fax

902 118 539

 

Corporate

 

 

Technical Support

902 100 130

 

Customer Care

902 115 236

 

Switchboard

91 722 92 00

 

Fax

91 722 95 83

 

 

 

Appendix

103

Image 103
Contents W . d e l l . c o m s u p p o r t . d e l l . c o m Abbreviations and Acronyms Contents Program is designed for an earlier Microsoft Windows Mail, Modem, and Internet ProblemsAdding or Replacing a Second Hard Drive Advanced TroubleshootingUsing Microsoft Windows XP System Restore Resolving Software and Hardware IncompatibilitiesAppendix Safety Instructions Safety InstructionsW . d e l l . c o m s u p p o r t . d e l l . c o m Microsoft Windows License Label Finding Information for Your ComputerTechnical support Downloads Drivers, patches, and software updatesSupport questions Online coursesPrinter Cable Setting Up a PrinterConnecting a Parallel Printer Setting Up and Using Your ComputerParallel connector on computer Connecting a USB PrinterScrews Clips Parallel printer Cable Notches Connecting to a Network Adapter Setting Up a Home and Office NetworkUSB connector on computer Network wall jack Network cable Connecting to the InternetNetwork Setup Wizard Click Checklist for creating a networkClick Connect to the Internet Setting Up Your Internet ConnectionIf you have a CD, click Use the CD I got from an ISP Click Exact Copy How to Copy a CD or DVDUsing Blank CD-Rs and CD-RWs Copying CDs and DVDsHelpful Tips Hyper-ThreadingClick Hardware and click Device Manager Turning Off Your Computer Booting to a USB DeviceTurn Off Computer Turn off computer window, click Turn off Solving Problems Finding SolutionsW . d e l l . c o m s u p p o r t . d e l l . c o m See Finding Help Information Battery ProblemsDrive Problems Floppy drive problemsBack of floppy disk Write-protected Not write- protected CD drive problemsDVD drive problems Problems writing to a CD-RW driveHard drive problems Mail, Modem, and Internet ProblemsError Messages Computer stops responding General ProblemsSolid blue screen appears Other software problemsProgram stops responding Program crashes repeatedlyGeneral hardware problems Other technical problemsIeee 1394 Device Problems Mouse Problems Keyboard ProblemsNetwork Problems Network integrity Power ProblemsSpeed light Printer Problems Scanner Problems No sound from speakers Sound and Speaker ProblemsNo sound from headphones Video and Monitor ProblemsIf the screen is blank If the screen is difficult to read Solving Problems Light Pattern Problem Description Suggested Resolution Diagnostic LightsAdvanced Troubleshooting If the problem persists, contact Identified a faulty module orError If available, install properlyConnector or reinstalled all If the problem persists orDifferent connector and restart You have identified a faultyRequirements see Connector placementThat you are installing are Memory module/memoryStarting the Dell Diagnostics Dell DiagnosticsOption Function Dell Diagnostics Main MenuTab Function Identifying Drivers What Is a Driver?Reinstalling Drivers DriversClick Roll Back Driver Using Windows XP Device Driver RollbackManually Reinstalling Drivers Restoring Your Operating SystemRestoring the Computer to an Earlier Operating State Using Microsoft Windows XP System RestoreCreating a Restore Point Click System RestoreUsing Dell PC Restore by Symantec Click Performance and Maintenance and click System Enabling System RestoreClick Performance and Maintenance Click the System Restore tabAdvanced Troubleshooting Front View Front and Back View of the ComputerOn computers with an optional floppy drive Adding Parts Computer. Instead, perform an operating system shutdown Back View Network jack Guide Removing the Computer CoverComputer cover Cover latch Back of computer Looking Inside Your Computer System Board Securing screw Filler bracket Adding CardsCrossbar Card Card cutoutNot fully seated card Fully seated card Bracket Adding or Replacing the AGP Card AGP card Card clip lever Slot connector Installing an AGP CardNotch Lever Tab Card clip AGP connector PCI connectorAdding or Replacing a Second Hard Drive Screws Existing hard driveDrive bracket Drive bracket Adding a Floppy Drive Middle tab Side hinges Front panel Top tabBottom tab Tabs Insert Top bracket screw Drive bracket Floppy drive Side hinges Front panel Adding a Second CD or DVD Drive Bottom tab Adding Parts Drive Alignment screws Insert TabsDrive Securing screw Side hinges Front panel Adding Memory Memory Installation GuidelinesDDR Memory Overview Installing Memory Notch Securing clips ConnectorReplacing the Computer Cover Appendix SpecificationsSystem Information Expansion BusDrives Ports and ConnectorsMemory Other factorsNetwork PowerVideo AudioOverview System SetupEnvironmental System Setup Screens Viewing SettingsKeys Action Option Settings Boot SequenceChanging Boot Sequence for the Current Boot Changing Boot Sequence for Future Boots Clearing Forgotten PasswordsReplacing the Battery Battery Battery socket Definition of Third-Party Software and Peripherals Definition of Dell-Installed Software and PeripheralsDell Technical Support Policy U.S. Only FCC Notices U.S. OnlyClass a Class B FCC Identification Information Contacting DellAppendix Appendix Appendix Appendix Appendix Appendix Appendix Area Codes Local Numbers, Toll-Free Numbers Appendix 100 101 102 103 104 105 106 Index 107 IndexCompatibility, 27 restore to previous operating Index Help files accessing, 9108 Index Wizards Program Compatibility Wizard Wizard, 27 reinstalling, 47 scanner, 34 System RestoreIndex 109 Index 110