Dell 745N Recovering and Restoring the System, Software-RAID Recovery and Restoration Procedures

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Recovering and Restoring the System

Dell™ PowerVault™ 745N NAS Systems Administrator's Guide

Software-RAID Recovery and Restoration Procedures

Hardware-RAID Recovery and Restoration Procedures

External Storage Configuration Recovery and Restoration Procedures

Reinstalling the Operating System

Restoring System-State Data After Reinstallation

Restoring Initial System Setup

This section provides instructions on how to recover and restore your NAS system. Depending on the RAID configuration of your NAS system, see one of the following recovery and restoration procedures as appropriate:

If your NAS system uses software RAID, see "Software-RAID Recovery and Restoration Procedures."

If your NAS system uses hardware-RAID, see "Hardware-RAID Recovery and Restoration Procedures."

If your NAS system uses an external storage configuration, see "External Storage Configuration Recovery and Restoration Procedures."

For instructions on how to determine if you have a software-RAID or a hardware-RAID NAS system, see "Determining a NAS System's Configuration" in "NAS Manager."

NOTICE: Ensure that you use the correct recovery and restoration procedures for your NAS system RAID type.

Software-RAID Recovery and Restoration Procedures

NOTICE: Do not use the following procedures to recover and restore a hardware-RAID NAS system or an external storage configuration system. If your NAS system uses hardware RAID, see "Hardware-RAID Recovery and Restoration Procedures." If your NAS system uses software RAID with external storage, see "External Storage Configuration Recovery and Restoration Procedures." For instructions on how to determine the configuration of your NAS system, see "Determining a NAS System's Configuration" in "NAS Manager."

This subsection provides instructions on how to recover the software-RAID NAS system if the operating system or a hard drive fails. Additionally, this section provides information for possible solutions that do not require restoring the operating system or hard drives.

Because your NAS system is designed to have redundancy, it can recover from certain hardware and software failures. In some situations, it can recover automatically, and in others, you must have administrator privileges and manually intervene to recover the NAS system.

Use the following methods in the order listed to restore your software-RAID NAS system:

1.Check all of the items in "Troubleshooting Software-RAID NAS Systems."

2.Follow the procedures described in "Booting From the Software-RAID NAS System Recovery Operating System Mirror Hard Drives."

3.Reinstall the operating system as described in "Recovering From a Software-RAID Operating System Failure."

Troubleshooting Software-RAID NAS Systems

This section provides checks and solutions to try before you reinstall your operating system or replace a hard drive. Some of the checks require you to observe the LEDs on the front and back of the NAS system. For more information about the LEDs, see your Installation and Troubleshooting Guide.

Does the power LED show that the NAS system is turned on?

Ensure that the power cable is connected to the NAS system and a power source and that the NAS system is turned on.

Are the link LEDs on the back of the NAS system and any network switches to which it may be connected illuminated?

Ensure that the Ethernet cable is securely connected to the NAS system and a functioning Ethernet jack.

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Contents Dell PowerVault 745N NAS Systems Administrators Guide Troubleshooting Software-RAID NAS Systems Recovering and Restoring the SystemSoftware-RAID Recovery and Restoration Procedures Does the power LED show that the NAS system is turned on?Software-RAID NAS System Software Failures Software-RAID NAS System Hard-Drive Recovery ProceduresSoftware-RAID NAS System Hard-Drive Failures Replacing Software-RAID NAS System Hard DrivesHardware-RAID Recovery and Restoration Procedures Recovering From a Software-RAID Operating System FailureHardware-RAID NAS System Hard-Drive Failures Troubleshooting Hardware-RAID NAS SystemsHardware-RAID NAS System Hard-Drive Recovery Procedures Replacing One Hardware-RAID NAS System Hard Drive Hardware-RAID NAS System Software FailuresReplacing Hardware-RAID NAS System Hard Drives Replacing Two or More Hardware-RAID NAS System Hard DrivesWhen the Array Properties Menu appears, select RAID Recovering From a Hardware-RAID Operating System FailureRecreating a Hardware-RAID NAS System Data Volume Click Maintenance, and then click Remote DesktopTroubleshooting External Storage Configuration NAS Systems Are the LEDs for all hard drives in the NAS system lit? Recovering From an Operating System FailureExternal Storage NAS System Hard-Drive Recovery Procedures Replacing External Storage Hard Drives Reinstalling the Operating SystemRecreating an External Storage NAS System Data Volume RequirementsClick on Dell PowerVault USB Key Preparation Tool Reinstalling the Operating System on Your NAS SystemClick Begin Setup Preparing the USB KeySelect Configure→ Clear Configuration Click Import File Restoring System-State Data After ReinstallationClick Maintenance Click AdvancedRestoring Initial System Setup Click Start RestoreTroubleshooting Tools and TechniquesIssue Possible Cause Resolution TroubleshootingGeneral Troubleshooting Sites Properties windowNAS Manager Viewed in My Network PlacesServer for NFS Macintosh and AppleTalkAdapter Binding in Advanced Features Hardware-RAID NAS System Internal RAID Controller CardInitial Configuration Configuring Your NAS System for the First TimeConfiguring Your System Using a Keyboard, Monitor, and Mouse Other Documents You May Need Other DocumentsDetermining a NAS Systems Configuration NAS ManagerBasic Navigation Default Administrator User Name and PasswordLogging Into the NAS Manager Logging Into the NAS Manager on the NetworkChanging the NAS Manager Language How to Find Online HelpClick Maintenance Click Language Primary MenuConfiguring the Network Address for the NAS System Configuring Network PropertiesDefault System Name Naming the NAS SystemClick Network and click Administrator Changing the Administrator PasswordClick IP, and select Use the following IP settings Creating Local Users and GroupsAdding a Share Using SharesCreating a Local Group Click Properties Modifying Share PropertiesRemoving a Share Publishing a Share in DFS Disk QuotasRemoving a Protocol From the Share Click Publish in DFSModifying Quota Properties Enabling, Disabling, or Setting Disk Quotas on a VolumeAdding Disk Quota Entries Click Set Quota EntriesRemoving User Quota Entries Using LogsDisabling Disk Quotas on a Volume Viewing Log Entry DetailsViewing Downloaded Log Files Modifying Log PropertiesDownloading Log Files File Download dialog window, select Save this file to diskClearing Log Files Managing Disks and VolumesShutting Down the NAS System Introduction to Shadow Copies Configuring Volume SettingsShadow Copies Using Shadow Copies Scheduling Shadow CopiesAccessing Shadow Copies Editing a Shadow Copy ScheduleDefragmenting a Volume Containing Shadow Copies Managing Your Disks and Volumes Disk and Volume ManagementDrive Configurations Software-RAID NAS System Drive ConfigurationFront-Panel RAID Volume LED Codes Hardware-RAID NAS System Drive ConfigurationSoftware RAID Default Hard-Drive Partitions Hardware RAID Default Hard-Drive PartitionsFront Panel Hard-Drive LED Codes External Storage NAS System Drive ConfigurationHard Drive Condition LED Status Indicator Pattern Array Manager Console Using Array Manager to Manage Disk ArraysLaunching Array Manager From the NAS Manager Managing Disk ArraysClick Reconfigure Reconfiguring and Managing Virtual DisksReconfiguring a Virtual Disk Creating Virtual DisksProperties Using Change PolicyUsing Check Consistency Click Check ConsistencyDisk Commands Prepare to Remove Assign Global Hot SpareUnassign Global Hot Spare Click Assign Global Hot SpareGeneral Controller Commands Enclosure Management Disk Management Managing Volumes Using Disk ManagementEnclosure Commands Monitoring Disk ReliabilityUpgrading a Basic Disk to a Dynamic Disk Accessing the Disk Management ToolInitializing a Disk Reactivating Dynamic DisksFormatting a Partition or Volume Volume OverviewChecking Partition or Volume Properties Merging Foreign DisksCreating a Dynamic Volume Deleting a Partition or VolumeWorking With Dynamic Volumes Extending a Dynamic Simple or Spanned VolumeOn Disk Device Properties, click the Policies tab Systems Management Dell OpenManage Server AdministratorIntegrated Features Additional Information About Server Administrator Using Remote Access ControllersAccessing Server Administrator Additional Information About RACs Accessing a RAC From the NAS ManagerReinstalling the RAC Software Click Remote ConnectConfiguring Snmp Community Properties Alert Log Messages From Server AdministratorConfiguring Snmp Properties Configuring Snmp Agent PropertiesBack to Contents Backing Up System-State Data System-State BackupBacking Up the System Third-Party Backup Software Backing Up Data VolumesWindows Backup and Restore Tools Using Third-Party Backup Software for Network BackupsVeritas Backup Exec Yosemite TapeWareClick Update Driver Page NFS Write Cache Configuring Systems in a Heterogeneous EnvironmentServer for Network File System NFS User Name MappingClick Sharing Protocols Configuring User and Group MappingsSimple Maps Click User and Group MappingsClick Shares, and click Sharing Protocols Managing NFS Share AccessExplicit User Maps Click Client GroupsWorkgroup Basic ScenariosFilename Character Translation DomainDisabling the AppleTalk Protocol Services for MacintoshEnabling the AppleTalk Protocol Adapter Bindings Configuring the AppleTalk ProtocolMicrosoft UAM Volume AppleTalk Protocol Adapter BindingRestarting Workstation Services Installing User AuthenticationConfiguring the NWLink IPX/SPX Compatible Protocol Services for the Novell NetWare Operating SystemSharing Netware Volumes Viewing Netware System PropertiesClose the Network and Dial-Up Connections window Microsoft Directory Synchronization ServicesConfiguring the IPX Protocol Small Environment Outline of the Msdss Deployment ProcedureWindows Server 2003 Msdss Domain Controller Click MigrationOn the Migrate tab, click Migrate Medium-Sized or Large Environment Page Installing Multilanguage User Interface MUI Support Advanced FeaturesUsing the NAS Utilities Control Panel, double-clickRegional and Language Options Network Adapter TeamingApplying the MUI Language Adaptive Load Balancing Switch Fault ToleranceAdapter Fault Tolerance Receive Load BalancingRemoving Intel PROSet II Network Teams Removing an Intel PROSet II Adapter From a Network TeamAdministration Changing the Intel PROSet II Network Team ModeAuthentication Telnet ServerUsing Remote Desktop to Delete FTP Shares Using Secure Sockets LayerUsing Remote Desktop to Enable FTP Write Privileges Introduction to SSL Certificates PowerVault 745N CertificateUsing a Custom Certificate Server CertificatesCreating a Standalone DFS Root Using DFSAdministration Properties window, click Directory Security Creating a Domain-Integrated DFS Root Creating Shares in DFSBack to Contents Security Recommendations Standard Security RecommendationsAdditional Security Recommendations Maximum Security RecommendationsClick Security Click Disable Web Sharing On the Shares page, click Sharing Protocols
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