Dell 745N manual Server for NFS, Macintosh and AppleTalk

Page 18

seem to cancel the operation.

 

 

When I select the Check All box

The Check All box is not automatically

This behavior does not affect functionality. The Check All box does not

and then deselect one or more

deselected. However, this does not mean

indicate what has specifically been selected or deselected.

choices on some screens in the NAS

that all items in the list are selected.

 

Manager, the Check All box remains

 

 

selected.

 

 

I have changed the password for

The NAS Manager does not automatically

The password was successfully changed. If you want to confirm that

the administrator account; however,

refresh the account information for the

the new password is in effect, close the browser, and then reconnect.

several minutes have passed and I

administrator while in the NAS Manager.

The new password should work, but the old one should not.

have not been prompted for the

Instead, it performs the refresh as a timed

 

new password.

function.

 

 

 

 

I am looking for a topic on the

Some sections of the NAS Manager do not

For information on a specific function, see the Windows Storage Server

context-sensitive online help in the

have context-sensitive help.

2003 Help, which is available by logging into a Remote Desktop Session

NAS Manager, but it says No Topic

 

and clicking the Start button and selecting Help and Support. You can

Available.

 

also see the appropriate section in this Administrator's Guide.

 

 

 

I tried to clear the FTP log or the

The logs are currently locked by the NAS

Connect to the NAS system using Remote Desktop and clear these logs

Web (HTTP) Shares log in the

system for the FTP service and to support

by using Microsoft Management Console (MMC). You can access MMC by

Maintenance section of the NAS

the NAS Manager. The logs cannot be

logging into a Remote Desktop session and then right-clicking My

Manager, but I received an error

cleared in the NAS Manager.

Appliance and selecting Manage.

message and the log was not

 

 

cleared.

 

 

 

 

 

While viewing the properties of a

You were already on the General tab and

Select Cancel or click Back on your browser. Reselect the user for

user, I selected the General tab.

the page did not refresh properly.

whom you want to view properties.

The fields for this user are now all

 

 

blank.

 

 

 

 

 

I added members to a local group

You might have removed and then added

Reselect the Local Groups tab in the NAS Manager primary menu. Add

using the NAS Manager, but when I

the same member to the local group. This

or remove the appropriate members to or from the local group.

click OK, the screen only refreshes.

may cause the screen to refresh instead of

 

 

update correctly.

 

I cannot change the WINS

The NAS Manager grays out the WINS

To set the WINS addresses from the NAS Manager, click Network on

addresses when I click Network on

Servers Configuration page unless you set

the primary menu, click Interfaces, and click IP in the Tasks list. On the

the NAS Manager primary menu, click

the IP Address Configuration page to Use

IP Address Configuration page, click the radio button for Use the

Network Interfaces, and then click

the following IP settings.

following IP settings, and then type the IP address, Subnet mask, and

WINS in the Tasks list.

 

the default gateway in the appropriate text boxes.

 

 

 

In the column for the percent used

You need to verify the amount of space

To verify how much space Shadow Copy is using, select a volume, and

on the Shadow Copies page, the

being used by Shadow Copy.

then select Properties. This page displays the amount of space used by

percentage of space used appears

 

Shadow Copy on that volume.

to be inaccurate.

 

 

Table 10-3. Server for NFS

Issue

Possible cause

Resolution

 

 

 

I cannot access the NAS Manager from

The NAS Manager is not supported by the Red Hat Linux

Use a client system running Windows to connect to

my Red Hat® Linux client system.

operating system and does not work with the NAS Manager.

the NAS Manager.

While updating client access to an NFS

Only the All Machines category options are displayed

Add the appropriate client systems, and then

share, the No Access option is

during this update.

select OK. After you have added the client system,

displayed, but the Root option is not.

 

navigate back to the NFS tab for this share and

 

 

select the correct options for the individual Client

 

 

Machines.

 

 

 

Every time I try to obtain a directory

The problem you are experiencing involves a System

Ignore this error. The System Volume Information

listing from an NFS client on the root of a

Volume Information directory created by Microsoft Index

directory is not used by NFS clients or your system

system volume, I get an error message,

Server. The NFS service does not have access to this

by default.

such as Permission Denied.

directory and returns an error message to the client when

 

 

trying to list its properties.

 

 

This issue only occurs when sharing the root of a drive

 

 

letter.

 

When updating the client system's

The NAS Manager might reset the All Machines client

Add a client system that has read-write or read-

access to an NFS share, the All

system's group to Read-Writewhen the client systems do

only access, and then set the All Machines client

Machines client group is reset from the

not have read-only or read-write access.

system group to No Access.

No Access access type to Read-Write

 

 

access.

 

 

 

 

 

My NAS system is experiencing low NFS

NFS write-back cache is disabled.

If your system is not part of a cluster, you can

performance.

 

enable NFS write-back cache to improve

 

 

performance. See "Advanced Features" for more

 

 

information.

The NFS client system group All

Setting a client group to use the same permissions as All

Access the NAS system's desktop and modify the

Machines is reset to No Access when

Machines causes All Machines to be reset to No Access.

NFS share properties of the folder directly.

another client system group is set with

 

 

the same access permissions and root.

 

 

 

 

 

I am getting inconsistent map

Modifications to user name maps are cached and may not

Use only one tool to administer user name maps.

definitions when I use the NAS Manager

take effect immediately.

 

and the MMC to create user name maps.

 

 

Table 10-4. Macintosh and AppleTalk

Issue

Possible cause

Resolution

 

 

 

I cannot create AppleTalk

AppleTalk protocol is not enabled by default

Enable AppleTalk protocol on new systems or systems that have been

shares on a new NAS system.

on new or reinstalled systems.

reinstalled as explained in "Enabling the AppleTalk Protocol" in "Advanced

 

 

Features."

 

 

 

 

 

 

Image 18
Contents Dell PowerVault 745N NAS Systems Administrators Guide Troubleshooting Software-RAID NAS Systems Recovering and Restoring the SystemSoftware-RAID Recovery and Restoration Procedures Does the power LED show that the NAS system is turned on?Software-RAID NAS System Software Failures Software-RAID NAS System Hard-Drive Recovery ProceduresSoftware-RAID NAS System Hard-Drive Failures Replacing Software-RAID NAS System Hard DrivesHardware-RAID Recovery and Restoration Procedures Recovering From a Software-RAID Operating System FailureTroubleshooting Hardware-RAID NAS Systems Hardware-RAID NAS System Hard-Drive Recovery ProceduresHardware-RAID NAS System Hard-Drive Failures Replacing One Hardware-RAID NAS System Hard Drive Hardware-RAID NAS System Software FailuresReplacing Hardware-RAID NAS System Hard Drives Replacing Two or More Hardware-RAID NAS System Hard DrivesWhen the Array Properties Menu appears, select RAID Recovering From a Hardware-RAID Operating System FailureRecreating a Hardware-RAID NAS System Data Volume Click Maintenance, and then click Remote DesktopTroubleshooting External Storage Configuration NAS Systems Recovering From an Operating System Failure External Storage NAS System Hard-Drive Recovery ProceduresAre the LEDs for all hard drives in the NAS system lit? Replacing External Storage Hard Drives Reinstalling the Operating SystemRecreating an External Storage NAS System Data Volume RequirementsClick on Dell PowerVault USB Key Preparation Tool Reinstalling the Operating System on Your NAS SystemClick Begin Setup Preparing the USB KeySelect Configure→ Clear Configuration Click Import File Restoring System-State Data After ReinstallationClick Maintenance Click AdvancedRestoring Initial System Setup Click Start RestoreTroubleshooting Tools and TechniquesIssue Possible Cause Resolution TroubleshootingGeneral Troubleshooting Sites Properties windowNAS Manager Viewed in My Network PlacesServer for NFS Macintosh and AppleTalkAdapter Binding in Advanced Features Hardware-RAID NAS System Internal RAID Controller CardInitial Configuration Configuring Your NAS System for the First TimeConfiguring Your System Using a Keyboard, Monitor, and Mouse Other Documents You May Need Other DocumentsDetermining a NAS Systems Configuration NAS ManagerBasic Navigation Default Administrator User Name and PasswordLogging Into the NAS Manager Logging Into the NAS Manager on the NetworkChanging the NAS Manager Language How to Find Online HelpClick Maintenance Click Language Primary MenuConfiguring the Network Address for the NAS System Configuring Network PropertiesDefault System Name Naming the NAS SystemClick Network and click Administrator Changing the Administrator PasswordClick IP, and select Use the following IP settings Creating Local Users and GroupsUsing Shares Creating a Local GroupAdding a Share Modifying Share Properties Removing a ShareClick Properties Publishing a Share in DFS Disk QuotasRemoving a Protocol From the Share Click Publish in DFSModifying Quota Properties Enabling, Disabling, or Setting Disk Quotas on a VolumeAdding Disk Quota Entries Click Set Quota EntriesRemoving User Quota Entries Using LogsDisabling Disk Quotas on a Volume Viewing Log Entry DetailsViewing Downloaded Log Files Modifying Log PropertiesDownloading Log Files File Download dialog window, select Save this file to diskManaging Disks and Volumes Shutting Down the NAS SystemClearing Log Files Configuring Volume Settings Shadow CopiesIntroduction to Shadow Copies Using Shadow Copies Scheduling Shadow CopiesAccessing Shadow Copies Editing a Shadow Copy ScheduleDefragmenting a Volume Containing Shadow Copies Managing Your Disks and Volumes Disk and Volume ManagementDrive Configurations Software-RAID NAS System Drive ConfigurationFront-Panel RAID Volume LED Codes Hardware-RAID NAS System Drive ConfigurationSoftware RAID Default Hard-Drive Partitions Hardware RAID Default Hard-Drive PartitionsExternal Storage NAS System Drive Configuration Hard Drive Condition LED Status Indicator PatternFront Panel Hard-Drive LED Codes Array Manager Console Using Array Manager to Manage Disk ArraysLaunching Array Manager From the NAS Manager Managing Disk ArraysClick Reconfigure Reconfiguring and Managing Virtual DisksReconfiguring a Virtual Disk Creating Virtual DisksProperties Using Change PolicyUsing Check Consistency Click Check ConsistencyDisk Commands Prepare to Remove Assign Global Hot SpareUnassign Global Hot Spare Click Assign Global Hot SpareGeneral Controller Commands Enclosure Management Disk Management Managing Volumes Using Disk ManagementEnclosure Commands Monitoring Disk ReliabilityUpgrading a Basic Disk to a Dynamic Disk Accessing the Disk Management ToolInitializing a Disk Reactivating Dynamic DisksFormatting a Partition or Volume Volume OverviewChecking Partition or Volume Properties Merging Foreign DisksCreating a Dynamic Volume Deleting a Partition or VolumeWorking With Dynamic Volumes Extending a Dynamic Simple or Spanned VolumeOn Disk Device Properties, click the Policies tab Dell OpenManage Server Administrator Integrated FeaturesSystems Management Using Remote Access Controllers Accessing Server AdministratorAdditional Information About Server Administrator Additional Information About RACs Accessing a RAC From the NAS ManagerReinstalling the RAC Software Click Remote ConnectConfiguring Snmp Community Properties Alert Log Messages From Server AdministratorConfiguring Snmp Properties Configuring Snmp Agent PropertiesBack to Contents System-State Backup Backing Up the SystemBacking Up System-State Data Third-Party Backup Software Backing Up Data VolumesWindows Backup and Restore Tools Using Third-Party Backup Software for Network BackupsVeritas Backup Exec Yosemite TapeWareClick Update Driver Page NFS Write Cache Configuring Systems in a Heterogeneous EnvironmentServer for Network File System NFS User Name MappingClick Sharing Protocols Configuring User and Group MappingsSimple Maps Click User and Group MappingsClick Shares, and click Sharing Protocols Managing NFS Share AccessExplicit User Maps Click Client GroupsWorkgroup Basic ScenariosFilename Character Translation DomainServices for Macintosh Enabling the AppleTalk ProtocolDisabling the AppleTalk Protocol Adapter Bindings Configuring the AppleTalk ProtocolMicrosoft UAM Volume AppleTalk Protocol Adapter BindingRestarting Workstation Services Installing User AuthenticationConfiguring the NWLink IPX/SPX Compatible Protocol Services for the Novell NetWare Operating SystemSharing Netware Volumes Viewing Netware System PropertiesMicrosoft Directory Synchronization Services Configuring the IPX ProtocolClose the Network and Dial-Up Connections window Small Environment Outline of the Msdss Deployment ProcedureWindows Server 2003 Msdss Domain Controller Click MigrationOn the Migrate tab, click Migrate Medium-Sized or Large Environment Page Advanced Features Using the NAS UtilitiesInstalling Multilanguage User Interface MUI Support Network Adapter Teaming Applying the MUI LanguageControl Panel, double-clickRegional and Language Options Adaptive Load Balancing Switch Fault ToleranceAdapter Fault Tolerance Receive Load BalancingRemoving Intel PROSet II Network Teams Removing an Intel PROSet II Adapter From a Network TeamAdministration Changing the Intel PROSet II Network Team ModeAuthentication Telnet ServerUsing Secure Sockets Layer Using Remote Desktop to Enable FTP Write PrivilegesUsing Remote Desktop to Delete FTP Shares Introduction to SSL Certificates PowerVault 745N CertificateUsing a Custom Certificate Server CertificatesUsing DFS Administration Properties window, click Directory SecurityCreating a Standalone DFS Root Creating a Domain-Integrated DFS Root Creating Shares in DFSBack to Contents Security Recommendations Standard Security RecommendationsAdditional Security Recommendations Maximum Security RecommendationsClick Security Click Disable Web Sharing On the Shares page, click Sharing Protocols
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