seem to cancel the operation. |
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When I select the Check All box | The Check All box is not automatically | This behavior does not affect functionality. The Check All box does not |
and then deselect one or more | deselected. However, this does not mean | indicate what has specifically been selected or deselected. |
choices on some screens in the NAS | that all items in the list are selected. |
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Manager, the Check All box remains |
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selected. |
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I have changed the password for | The NAS Manager does not automatically | The password was successfully changed. If you want to confirm that |
the administrator account; however, | refresh the account information for the | the new password is in effect, close the browser, and then reconnect. |
several minutes have passed and I | administrator while in the NAS Manager. | The new password should work, but the old one should not. |
have not been prompted for the | Instead, it performs the refresh as a timed |
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new password. | function. |
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I am looking for a topic on the | Some sections of the NAS Manager do not | For information on a specific function, see the Windows Storage Server |
have | 2003 Help, which is available by logging into a Remote Desktop Session | |
NAS Manager, but it says No Topic |
| and clicking the Start button and selecting Help and Support. You can |
Available. |
| also see the appropriate section in this Administrator's Guide. |
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I tried to clear the FTP log or the | The logs are currently locked by the NAS | Connect to the NAS system using Remote Desktop and clear these logs |
Web (HTTP) Shares log in the | system for the FTP service and to support | by using Microsoft Management Console (MMC). You can access MMC by |
Maintenance section of the NAS | the NAS Manager. The logs cannot be | logging into a Remote Desktop session and then |
Manager, but I received an error | cleared in the NAS Manager. | Appliance and selecting Manage. |
message and the log was not |
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cleared. |
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While viewing the properties of a | You were already on the General tab and | Select Cancel or click Back on your browser. Reselect the user for |
user, I selected the General tab. | the page did not refresh properly. | whom you want to view properties. |
The fields for this user are now all |
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blank. |
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I added members to a local group | You might have removed and then added | Reselect the Local Groups tab in the NAS Manager primary menu. Add |
using the NAS Manager, but when I | the same member to the local group. This | or remove the appropriate members to or from the local group. |
click OK, the screen only refreshes. | may cause the screen to refresh instead of |
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| update correctly. |
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I cannot change the WINS | The NAS Manager grays out the WINS | To set the WINS addresses from the NAS Manager, click Network on |
addresses when I click Network on | Servers Configuration page unless you set | the primary menu, click Interfaces, and click IP in the Tasks list. On the |
the NAS Manager primary menu, click | the IP Address Configuration page to Use | IP Address Configuration page, click the radio button for Use the |
Network Interfaces, and then click | the following IP settings. | following IP settings, and then type the IP address, Subnet mask, and |
WINS in the Tasks list. |
| the default gateway in the appropriate text boxes. |
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In the column for the percent used | You need to verify the amount of space | To verify how much space Shadow Copy is using, select a volume, and |
on the Shadow Copies page, the | being used by Shadow Copy. | then select Properties. This page displays the amount of space used by |
percentage of space used appears |
| Shadow Copy on that volume. |
to be inaccurate. |
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Table 10-3. Server for NFS
Issue | Possible cause | Resolution |
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I cannot access the NAS Manager from | The NAS Manager is not supported by the Red Hat Linux | Use a client system running Windows to connect to |
my Red Hat® Linux client system. | operating system and does not work with the NAS Manager. | the NAS Manager. |
While updating client access to an NFS | Only the All Machines category options are displayed | Add the appropriate client systems, and then |
share, the No Access option is | during this update. | select OK. After you have added the client system, |
displayed, but the Root option is not. |
| navigate back to the NFS tab for this share and |
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| select the correct options for the individual Client |
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| Machines. |
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Every time I try to obtain a directory | The problem you are experiencing involves a System | Ignore this error. The System Volume Information |
listing from an NFS client on the root of a | Volume Information directory created by Microsoft Index | directory is not used by NFS clients or your system |
system volume, I get an error message, | Server. The NFS service does not have access to this | by default. |
such as Permission Denied. | directory and returns an error message to the client when |
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| trying to list its properties. |
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| This issue only occurs when sharing the root of a drive |
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| letter. |
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When updating the client system's | The NAS Manager might reset the All Machines client | Add a client system that has |
access to an NFS share, the All | system's group to | only access, and then set the All Machines client |
Machines client group is reset from the | not have | system group to No Access. |
No Access access type to |
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access. |
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My NAS system is experiencing low NFS | NFS | If your system is not part of a cluster, you can |
performance. |
| enable NFS |
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| performance. See "Advanced Features" for more |
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| information. |
The NFS client system group All | Setting a client group to use the same permissions as All | Access the NAS system's desktop and modify the |
Machines is reset to No Access when | Machines causes All Machines to be reset to No Access. | NFS share properties of the folder directly. |
another client system group is set with |
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the same access permissions and root. |
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I am getting inconsistent map | Modifications to user name maps are cached and may not | Use only one tool to administer user name maps. |
definitions when I use the NAS Manager | take effect immediately. |
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and the MMC to create user name maps. |
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Table 10-4. Macintosh and AppleTalk
Issue | Possible cause | Resolution |
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I cannot create AppleTalk | AppleTalk protocol is not enabled by default | Enable AppleTalk protocol on new systems or systems that have been |
shares on a new NAS system. | on new or reinstalled systems. | reinstalled as explained in "Enabling the AppleTalk Protocol" in "Advanced |
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| Features." |
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