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Hardware-RAID NAS System Software Failures
Reinstalling the operating system on a hardware-RAID NAS system does not delete the data volume; therefore, a data recovery volume, which is available on a software-RAID NAS system, is not necessary. RAID 5 redundancy protection is provided by its ability to recover data through parity matching. Therefore, if the operating system files are missing or corrupt, the operating system must be reinstalled. See "Recovering From a Hardware-RAID Operating System Failure."
Replacing Hardware-RAID NAS System Hard Drives
This section provides procedures for replacing hard drives 0, 1, 2, or 3. If a single hard-drive failed, see "Replacing One Hardware-RAID NAS System Hard Drive." If two or more hard drives failed, see "Replacing Two or More Hardware-RAID NAS System Hard Drives."
Replacing One Hardware-RAID NAS System Hard Drive
1.Remove the front bezel.
2.Remove the failed hard drive from the NAS system.
See your Installation and Troubleshooting Guide for information about removing and replacing drives.
3.Insert a new hard drive in the same location.
NOTE: Ensure that the new hard drive is the same size as or larger than the failed drive.
4.Replace the front bezel.
5.Turn on the system, if it is not already turned on.
NOTE: The NAS system takes approximately 5 minutes to boot completely.
If the NAS system was turned on when the hard drive was replaced, the RAID controller card automatically rebuilds and recovers all data to the new hard drive. If the NAS system was turned off when the hard drive was replaced, you must manually start the rebuilding process.
To manually start the rebuilding process, perform the following steps:
1.Log in to the NAS Manager as an administrator.
See "Logging Into the NAS Manager."
2.Click the Disks tab.
3.Click Disks to manage disks.
4.When the Computer Management screen displays, click Disk Management (Dell OpenManage Array Manager) to manage disks.
Replacing Two or More Hardware-RAID NAS System Hard Drives
NOTICE: Replacing two or more hard drives deletes all of the data on the hardware-RAID NAS system.
1.Shut down the NAS system.
2.Remove the front bezel.
3.Remove the failed hard drives from the NAS system.
Contents
Dell PowerVault 745N NAS Systems Administrators Guide
Troubleshooting Software-RAID NAS Systems
Recovering and Restoring the System
Software-RAID Recovery and Restoration Procedures
Does the power LED show that the NAS system is turned on?
Software-RAID NAS System Software Failures
Software-RAID NAS System Hard-Drive Recovery Procedures
Software-RAID NAS System Hard-Drive Failures
Replacing Software-RAID NAS System Hard Drives
Hardware-RAID Recovery and Restoration Procedures
Recovering From a Software-RAID Operating System Failure
Troubleshooting Hardware-RAID NAS Systems
Hardware-RAID NAS System Hard-Drive Recovery Procedures
Hardware-RAID NAS System Hard-Drive Failures
Replacing One Hardware-RAID NAS System Hard Drive
Hardware-RAID NAS System Software Failures
Replacing Hardware-RAID NAS System Hard Drives
Replacing Two or More Hardware-RAID NAS System Hard Drives
When the Array Properties Menu appears, select RAID
Recovering From a Hardware-RAID Operating System Failure
Recreating a Hardware-RAID NAS System Data Volume
Click Maintenance, and then click Remote Desktop
Troubleshooting External Storage Configuration NAS Systems
Recovering From an Operating System Failure
External Storage NAS System Hard-Drive Recovery Procedures
Are the LEDs for all hard drives in the NAS system lit?
Replacing External Storage Hard Drives
Reinstalling the Operating System
Recreating an External Storage NAS System Data Volume
Requirements
Click on Dell PowerVault USB Key Preparation Tool
Reinstalling the Operating System on Your NAS System
Click Begin Setup
Preparing the USB Key
Select Configure→ Clear Configuration
Click Import File
Restoring System-State Data After Reinstallation
Click Maintenance
Click Advanced
Restoring Initial System Setup
Click Start Restore
Troubleshooting
Tools and Techniques
Issue Possible Cause Resolution
Troubleshooting
General Troubleshooting
Sites Properties window
NAS Manager
Viewed in My Network Places
Server for NFS
Macintosh and AppleTalk
Adapter Binding in Advanced Features
Hardware-RAID NAS System Internal RAID Controller Card
Initial Configuration
Configuring Your NAS System for the First Time
Configuring Your System Using a Keyboard, Monitor, and Mouse
Other Documents You May Need
Other Documents
Determining a NAS Systems Configuration
NAS Manager
Basic Navigation
Default Administrator User Name and Password
Logging Into the NAS Manager
Logging Into the NAS Manager on the Network
Changing the NAS Manager Language
How to Find Online Help
Click Maintenance Click Language
Primary Menu
Configuring the Network Address for the NAS System
Configuring Network Properties
Default System Name
Naming the NAS System
Click Network and click Administrator
Changing the Administrator Password
Click IP, and select Use the following IP settings
Creating Local Users and Groups
Using Shares
Creating a Local Group
Adding a Share
Modifying Share Properties
Removing a Share
Click Properties
Publishing a Share in DFS
Disk Quotas
Removing a Protocol From the Share
Click Publish in DFS
Modifying Quota Properties
Enabling, Disabling, or Setting Disk Quotas on a Volume
Adding Disk Quota Entries
Click Set Quota Entries
Removing User Quota Entries
Using Logs
Disabling Disk Quotas on a Volume
Viewing Log Entry Details
Viewing Downloaded Log Files
Modifying Log Properties
Downloading Log Files
File Download dialog window, select Save this file to disk
Managing Disks and Volumes
Shutting Down the NAS System
Clearing Log Files
Configuring Volume Settings
Shadow Copies
Introduction to Shadow Copies
Using Shadow Copies
Scheduling Shadow Copies
Accessing Shadow Copies
Editing a Shadow Copy Schedule
Defragmenting a Volume Containing Shadow Copies
Managing Your Disks and Volumes
Disk and Volume Management
Drive Configurations
Software-RAID NAS System Drive Configuration
Front-Panel RAID Volume LED Codes
Hardware-RAID NAS System Drive Configuration
Software RAID Default Hard-Drive Partitions
Hardware RAID Default Hard-Drive Partitions
External Storage NAS System Drive Configuration
Hard Drive Condition LED Status Indicator Pattern
Front Panel Hard-Drive LED Codes
Array Manager Console
Using Array Manager to Manage Disk Arrays
Launching Array Manager From the NAS Manager
Managing Disk Arrays
Click Reconfigure
Reconfiguring and Managing Virtual Disks
Reconfiguring a Virtual Disk
Creating Virtual Disks
Properties
Using Change Policy
Using Check Consistency
Click Check Consistency
Disk Commands
Prepare to Remove
Assign Global Hot Spare
Unassign Global Hot Spare
Click Assign Global Hot Spare
General Controller Commands
Enclosure Management
Disk Management
Managing Volumes Using Disk Management
Enclosure Commands
Monitoring Disk Reliability
Upgrading a Basic Disk to a Dynamic Disk
Accessing the Disk Management Tool
Initializing a Disk
Reactivating Dynamic Disks
Formatting a Partition or Volume
Volume Overview
Checking Partition or Volume Properties
Merging Foreign Disks
Creating a Dynamic Volume
Deleting a Partition or Volume
Working With Dynamic Volumes
Extending a Dynamic Simple or Spanned Volume
On Disk Device Properties, click the Policies tab
Dell OpenManage Server Administrator
Integrated Features
Systems Management
Using Remote Access Controllers
Accessing Server Administrator
Additional Information About Server Administrator
Additional Information About RACs
Accessing a RAC From the NAS Manager
Reinstalling the RAC Software
Click Remote Connect
Configuring Snmp Community Properties
Alert Log Messages From Server Administrator
Configuring Snmp Properties
Configuring Snmp Agent Properties
Back to Contents
System-State Backup
Backing Up the System
Backing Up System-State Data
Third-Party Backup Software
Backing Up Data Volumes
Windows Backup and Restore Tools
Using Third-Party Backup Software for Network Backups
Veritas Backup Exec
Yosemite TapeWare
Click Update Driver
Page
NFS Write Cache
Configuring Systems in a Heterogeneous Environment
Server for Network File System NFS
User Name Mapping
Click Sharing Protocols
Configuring User and Group Mappings
Simple Maps
Click User and Group Mappings
Click Shares, and click Sharing Protocols
Managing NFS Share Access
Explicit User Maps
Click Client Groups
Workgroup
Basic Scenarios
Filename Character Translation
Domain
Services for Macintosh
Enabling the AppleTalk Protocol
Disabling the AppleTalk Protocol
Adapter Bindings
Configuring the AppleTalk Protocol
Microsoft UAM Volume
AppleTalk Protocol Adapter Binding
Restarting Workstation Services
Installing User Authentication
Configuring the NWLink IPX/SPX Compatible Protocol
Services for the Novell NetWare Operating System
Sharing Netware Volumes
Viewing Netware System Properties
Microsoft Directory Synchronization Services
Configuring the IPX Protocol
Close the Network and Dial-Up Connections window
Small Environment
Outline of the Msdss Deployment Procedure
Windows Server 2003 Msdss Domain Controller
Click Migration
On the Migrate tab, click Migrate
Medium-Sized or Large Environment
Page
Advanced Features
Using the NAS Utilities
Installing Multilanguage User Interface MUI Support
Network Adapter Teaming
Applying the MUI Language
Control Panel, double-clickRegional and Language Options
Adaptive Load Balancing
Switch Fault Tolerance
Adapter Fault Tolerance
Receive Load Balancing
Removing Intel PROSet II Network Teams
Removing an Intel PROSet II Adapter From a Network Team
Administration
Changing the Intel PROSet II Network Team Mode
Authentication
Telnet Server
Using Secure Sockets Layer
Using Remote Desktop to Enable FTP Write Privileges
Using Remote Desktop to Delete FTP Shares
Introduction to SSL Certificates
PowerVault 745N Certificate
Using a Custom Certificate
Server Certificates
Using DFS
Administration Properties window, click Directory Security
Creating a Standalone DFS Root
Creating a Domain-Integrated DFS Root
Creating Shares in DFS
Back to Contents
Security Recommendations
Standard Security Recommendations
Additional Security Recommendations
Maximum Security Recommendations
Click Security Click Disable Web Sharing
On the Shares page, click Sharing Protocols