NETGEAR WNR1000v3h2 manual Login Problems, Internet or LAN port lights are not on

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N150 Wireless Router User Manual

1.The Internet is not accessible. Confirm that you have the correct internet setting.

2.Clear the router’s configuration to factory defaults. This will set the router’s IP address to www.routerlogin.net. This procedure is explained in Restoring the Default Configuration and Password on page 100.

3.Turn the power off and back on, and re-configure the router, to see if the router recovers.

The Internet or LAN port lights are not on.

If either the LAN or Internet lights do not light when the Ethernet connection is made, check the following:

1.Make sure that the Ethernet cable connections are secure at the router and at the computer.

2.Make sure that power is turned on to the connected computer.

3.Be sure you are using Ethernet cables like the cable that was supplied with the wireless router. See the NETGEAR Wireless Router Setup Manual for instructions.

The Push 'N' Connect (WPS) push-button blinks after setting WPS security.

If after using the WPS function the push-button blinks, check the following:

1.Make sure that you are using the push-button (see Using Push 'N' Connect (Wi-Fi Protected Setup) on page 30).

2.Make sure you have not pushed the push-button after disabling the WPS function (you logged into the router and disabled this previously).

3.Make sure you push the WPS button on the client device within 2 minutes after the WPS button on the router is pushed.

For more information on WPS, see Using Push 'N' Connect (Wi-Fi Protected Setup) on page 30.

Login Problems

If you are unable to log in to the wireless router, check the following:

•If you are using an Ethernet-connected computer, check the Ethernet connection between the computer and the router as described in the NETGEAR Wireless Router Setup Manual.

•Make sure you are using the correct login information. The factory default login name is admin and the password is password. Make sure that the Caps Lock is off when entering this information.

•Make sure your computer’s IP address is on the same subnet as the router. If your are using the recommended addressing scheme, your computer’s address should be in the range of 192.168.1.2 to 192.168.1.254. Refer to your computer’s documentation or see Preparing Your Network in Appendix B for help with configuring your computer.

94 Chapter 7: Troubleshooting

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Contents N150 Wireless Router WNR1000v3h2 Statement of Conditions Technical SupportTrademarks Revision HistoryTable of Contents Customizing Your Network Settings Troubleshooting Using the Setup Manual Configuring Basic ConnectivityLogging In To Your Wireless Router Configuring Basic Connectivity Selecting a Language for Your Screen Display Configuring Basic Connectivity Viewing and Configuring Basic Internet Settings Configuring Your Internet Settings Using the Setup WizardYour Internet Connection Does Not Require a Login No login required Your Internet Connection Does Require a Login Login required Configuring Basic Connectivity Setting Up and Testing Basic Wireless Connectivity Configuring Basic Connectivity Click Setup Access List Safeguarding Your Network Safeguarding Your NetworkChoosing Appropriate Wireless Security To configure the wireless network, you can Wireless Security Options Other Features That Enhance SecurityRecording Basic Wireless Settings Setup Information If WEP Authentication is used, circle one Shared Key or AutoChanging Wireless Security Settings Viewing Basic Wireless SettingsSafeguarding Your Network Configuring WEP Wireless Security Safeguarding Your Network Configuring WPA-PSK and WPA2-PSK Wireless Security Viewing Advanced Wireless Settings Using Push N Connect Wi-Fi Protected Setup Push Button Configuration Using the Physical Push ButtonUsing the Router’s Security PIN Security PIN EntryConfiguring the WPS Settings Using the Wireless Client’s Security PINAdding Additional WPS-Enabled Clients Restricting Wireless Access by MAC Address Adding Additional Non-WPS-Enabled ClientsSelect the Turn Access Control On check box Adding Guest Networks To add a guest network, do the followingChanging the Administrator Password Backing Up Your Configuration Understanding Your Firewall Blocking Access to Internet Sites Content Filtering OverviewRestricting Access From Your Network Blocking Access to Internet Services To block access to Internet services Blocking Services by IP Address Range Scheduling BlockingViewing Logs of Web Access or Attempted Web Access Log Entry DescriptionsConfiguring E-mail Alert and Web Access Log Notifications Setting the Time Zone Using the LAN IP Setup Options Customizing Your Network SettingsConfiguring a Device Name Configuring LAN TCP/IP Setup ParametersUsing the Router as a Dhcp Server Using Address ReservationTo edit or delete a reserved address entry Using a Dynamic DNS ServiceTo reserve an IP address Click Edit or DeleteTo configure for a Dynamic DNS service Configuring the WAN Setup OptionsSelect the Use a Dynamic DNS Service check box Setting Up a Default DMZ Server Disabling Port Scan and DoS ProtectionConfiguring NAT Filtering Configuring Static RoutesSetting the MTU Size Responding to a Ping on the Internet WAN PortTo add or edit a static route Customizing Your Network Settings Fine-Tuning Your Network Allowing Inbound Connections to Your NetworkFine-Tuning Your Network How Port Triggering Changes the Communication Process Web server then sends this reply message to your routerHow Port Forwarding Changes the Communication Process Configuring Port Forwarding to Local Servers How Port Forwarding Differs from Port TriggeringAdding a Custom Service To configure port forwarding to a local serverApplication Example Making a Local Web Server Public Click Edit Service or Delete Service to make changesEditing or Deleting a Port Forwarding Entry To edit or delete a port forwarding entryConfiguring Port Triggering Clear the Disable Port Triggering check box Using Universal Plug and Play To turn on Universal Plug and PlayOptimizing Wireless Performance Choose your settings Identify critical wireless linksReduce interference Quality of Service Using WMM for Wireless Multimedia ApplicationsUsing WMM QoS for Wireless Multimedia Applications QoS for Applications and Online Gaming Configuring QoS for Internet AccessTo create a QoS policy for applications and online games Click Setup QoS Rule and then click Add Priority Rule QoS for a Router LAN PortQoS for a MAC Address Changing the MTU Size Click Setup QoS RuleEditing or Deleting an Existing QoS Policy Overview of Home and Small Office Networking Technologies Common MTU SizesAssessing Your Speed Requirements Theoretical Transfer Time for 1 Gigabyte Network Connection Theoretical Raw Transfer TimeUsing Network Monitoring Tools Using Network Monitoring ToolsViewing Wireless Router Status Information Wireless Router Status FieldsDhcp Click Connection Status to display the connection status Connection Status Settings Router StatisticsViewing a List of Attached Devices Rx B/sBacking Up and Restoring the Configuration Managing the Configuration FileDo not interrupt the reboot process Checking for New Firmware in the Router Upgrade Screen Erasing the ConfigurationUpdating the Router Firmware Using Network Monitoring Tools Updating Manually to New Router Firmware To configure your router for remote management Enabling Remote Management AccessSelect the Turn Remote Management On check box Using Network Monitoring Tools Traffic Meter To monitor traffic on your router, do the followingUsing Network Monitoring Tools Quick Tips TroubleshootingBe sure to restart your network in this sequence Make sure that the Ethernet cables are securely plugged Troubleshooting Basic FunctionsCheck the Test light to verify correct router operation Power light stays amber Power light is not onPower light blinks green slowly and continuously Internet light stays amberLogin Problems Internet or LAN port lights are not onChecking the Internet Service Connection Obtaining an Internet IP AddressTroubleshooting PPPoE Troubleshooting Internet BrowsingTroubleshooting Your Network Using the Ping Utility Testing the LAN Path to Your RouterTesting the Path from Your Computer to a Remote Device Request timed outProblems with Date and Time Problems with Wireless Adapter ConnectionsRestoring the Default Configuration and Password These procedures erase all current configuration settingsWNR1000v3h2 Router Default Configuration Settings Default Configuration SettingsAppendix a Technical Specifications Wireless Communication General Specifications WNR1000v3h2 Router General SpecificationsReference Documents Appendix B Related DocumentsRegulatory Compliance Information FCC Requirements for Operation in the United StatesFCC Caution Europe EU Declaration of ConformityEdoc in Languages of the European Community Pertinentes de la directive 1999/5/CE Interference Reduction Table Interference Reduction TableIndex IndexIndex PIN 32, 34 ping 54 Setup Manual
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