NETGEAR WNR1000v3h2 manual Problems with Date and Time, Problems with Wireless Adapter Connections

Page 99

N150 Wireless Router User Manual

•Your ISP could be rejecting the Ethernet MAC addresses of all but one of your computers. Many broadband ISPs restrict access by allowing traffic only from the MAC address of your broadband modem, but some ISPs additionally restrict access to the MAC address of a single computer connected to that modem. If this is the case, you must configure your router to “clone” or “spoof” the MAC address from the authorized computer. For more information, see Using the Setup Manual on page 6.

Problems with Date and Time

Select E-mailunder Content Filtering in the main menu to display a screen that shows the current date and time of day. The WNR1000v3h2 router uses the Network Time Protocol (NTP) to obtain the current time from one of several network time servers on the Internet. Each entry in the log is stamped with the date and time of day. Problems with the date and time function can include the following:

•Date shown is January 1, 2000.

Cause: The router has not yet successfully reached a network time server. Check that your Internet access settings are correct. If you have just completed configuring the router, wait at least 5 minutes, and check the date and time again.

•Time is off by one hour.

Cause: The router does not adjust for daylight savings time. In the E-mail screen, select the Automatically Adjust for Daylight Savings Time check box.

Problems with Wireless Adapter Connections

If your wireless adapter is unable to connect, check its connection settings.

To check the adapter’s connection settings:

1.open the adapter setup utility to check connections:

•NETGEAR Smart Wizard utility. If you installed a NETGEAR wireless adapter in your computer, a Smart Wizard utility program is installed that can provide helpful information about your wireless network. You can find this program in your Windows Program menu or as an icon in your system tray. Other wireless card manufacturers might include a similar program.

•Windows basic setup utility. If you have no specific wireless card setup program installed, you can use the basic setup utility in Windows:

-Open the Windows Control Panel, and double-click Network Connections.

-In the LAN section, double-click Wireless Network Connection.

2.Use the adapter’s setup program to scan for available wireless networks, looking for the network name (SSID) of NETGEAR, or your custom SSID if you have changed it.

3.If your wireless network appears and has good signal strength, configure and test with the simplest wireless connection possible.

If your wireless network does not appear, check these conditions:

Chapter 7: Troubleshooting 99

Page 98 Page 100
Image 99
Page 98 Page 100
Contents N150 Wireless Router WNR1000v3h2 Revision History Technical SupportTrademarks Statement of ConditionsTable of Contents Customizing Your Network Settings Troubleshooting Configuring Basic Connectivity Using the Setup ManualLogging In To Your Wireless Router Configuring Basic Connectivity Selecting a Language for Your Screen Display Configuring Basic Connectivity Configuring Your Internet Settings Using the Setup Wizard Viewing and Configuring Basic Internet SettingsYour Internet Connection Does Not Require a Login No login required Your Internet Connection Does Require a Login Login required Configuring Basic Connectivity Setting Up and Testing Basic Wireless Connectivity Configuring Basic Connectivity Click Setup Access List Safeguarding Your Network Safeguarding Your NetworkChoosing Appropriate Wireless Security To configure the wireless network, you can Other Features That Enhance Security Wireless Security OptionsIf WEP Authentication is used, circle one Shared Key or Auto Recording Basic Wireless Settings Setup InformationViewing Basic Wireless Settings Changing Wireless Security SettingsSafeguarding Your Network Configuring WEP Wireless Security Safeguarding Your Network Configuring WPA-PSK and WPA2-PSK Wireless Security Viewing Advanced Wireless Settings Using Push N Connect Wi-Fi Protected Setup Using the Physical Push Button Push Button ConfigurationSecurity PIN Entry Using the Router’s Security PINUsing the Wireless Client’s Security PIN Configuring the WPS SettingsAdding Additional WPS-Enabled Clients Adding Additional Non-WPS-Enabled Clients Restricting Wireless Access by MAC AddressSelect the Turn Access Control On check box To add a guest network, do the following Adding Guest NetworksChanging the Administrator Password Backing Up Your Configuration Understanding Your Firewall Content Filtering Overview Blocking Access to Internet SitesRestricting Access From Your Network Blocking Access to Internet Services To block access to Internet services Scheduling Blocking Blocking Services by IP Address RangeLog Entry Descriptions Viewing Logs of Web Access or Attempted Web AccessConfiguring E-mail Alert and Web Access Log Notifications Setting the Time Zone Customizing Your Network Settings Using the LAN IP Setup OptionsConfiguring LAN TCP/IP Setup Parameters Configuring a Device NameUsing Address Reservation Using the Router as a Dhcp ServerClick Edit or Delete Using a Dynamic DNS ServiceTo reserve an IP address To edit or delete a reserved address entryConfiguring the WAN Setup Options To configure for a Dynamic DNS serviceSelect the Use a Dynamic DNS Service check box Disabling Port Scan and DoS Protection Setting Up a Default DMZ ServerResponding to a Ping on the Internet WAN Port Configuring Static RoutesSetting the MTU Size Configuring NAT FilteringTo add or edit a static route Customizing Your Network Settings Allowing Inbound Connections to Your Network Fine-Tuning Your NetworkFine-Tuning Your Network Web server then sends this reply message to your router How Port Triggering Changes the Communication ProcessHow Port Forwarding Changes the Communication Process How Port Forwarding Differs from Port Triggering Configuring Port Forwarding to Local ServersTo configure port forwarding to a local server Adding a Custom ServiceTo edit or delete a port forwarding entry Click Edit Service or Delete Service to make changesEditing or Deleting a Port Forwarding Entry Application Example Making a Local Web Server PublicConfiguring Port Triggering Clear the Disable Port Triggering check box To turn on Universal Plug and Play Using Universal Plug and PlayOptimizing Wireless Performance Identify critical wireless links Choose your settingsReduce interference Using WMM for Wireless Multimedia Applications Quality of ServiceUsing WMM QoS for Wireless Multimedia Applications Configuring QoS for Internet Access QoS for Applications and Online GamingTo create a QoS policy for applications and online games QoS for a Router LAN Port Click Setup QoS Rule and then click Add Priority RuleQoS for a MAC Address Click Setup QoS Rule Changing the MTU SizeEditing or Deleting an Existing QoS Policy Common MTU Sizes Overview of Home and Small Office Networking TechnologiesAssessing Your Speed Requirements Network Connection Theoretical Raw Transfer Time Theoretical Transfer Time for 1 GigabyteUsing Network Monitoring Tools Using Network Monitoring ToolsWireless Router Status Fields Viewing Wireless Router Status InformationDhcp Click Connection Status to display the connection status Router Statistics Connection Status SettingsRx B/s Viewing a List of Attached DevicesManaging the Configuration File Backing Up and Restoring the ConfigurationDo not interrupt the reboot process Erasing the Configuration Checking for New Firmware in the Router Upgrade ScreenUpdating the Router Firmware Using Network Monitoring Tools Updating Manually to New Router Firmware Enabling Remote Management Access To configure your router for remote managementSelect the Turn Remote Management On check box Using Network Monitoring Tools To monitor traffic on your router, do the following Traffic MeterUsing Network Monitoring Tools Troubleshooting Quick TipsBe sure to restart your network in this sequence Troubleshooting Basic Functions Make sure that the Ethernet cables are securely pluggedCheck the Test light to verify correct router operation Internet light stays amber Power light is not onPower light blinks green slowly and continuously Power light stays amberInternet or LAN port lights are not on Login ProblemsObtaining an Internet IP Address Checking the Internet Service ConnectionTroubleshooting Internet Browsing Troubleshooting PPPoETesting the LAN Path to Your Router Troubleshooting Your Network Using the Ping UtilityRequest timed out Testing the Path from Your Computer to a Remote DeviceProblems with Wireless Adapter Connections Problems with Date and TimeThese procedures erase all current configuration settings Restoring the Default Configuration and PasswordDefault Configuration Settings WNR1000v3h2 Router Default Configuration SettingsAppendix a Technical Specifications Wireless Communication WNR1000v3h2 Router General Specifications General SpecificationsAppendix B Related Documents Reference DocumentsFCC Requirements for Operation in the United States Regulatory Compliance InformationEurope EU Declaration of Conformity FCC CautionEdoc in Languages of the European Community Pertinentes de la directive 1999/5/CE Interference Reduction Table Interference Reduction TableIndex IndexIndex PIN 32, 34 ping 54 Setup Manual
Top Page Image Contents