D-Link DI-714 user manual Internet Application Problems, My online game does not work

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Internet Application Problems

My online game does not work.

Cause:

The NAT table has filled up.

The correct settings have not been used to open the correct ports for your application.

The unit has stopped working or crashed. Resolution:

If you are trying to connect to game servers and your connection has stopped working, wait a few minutes or turn the unit off and then on again. Games send out many requests to many different servers trying to find the best game server for your connection. When this is done, the NAT table used in the Broadband Router can fill up and stop working temporarily. Try using the DMZ host feature while connecting to game servers and then disabling DMZ while playing the game.

Turn the Broadband Router off and then on again to reset the NAT table.

Make sure that the correct ports have been opened in order for your specific game to operate correctly behind a firewall. Consult your game documentation or contact the technical support of the game company to obtain the correct settings for your game.

Some games just won’t operate correctly behind a firewall. In this case, use the DMZ host feature while using the game, then turning DMZ off while the game is not being played to ensure proper firewall protection.

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Contents D-Link Wireless Broadband Router User’s ManualDI-714 Basic DI-714 Configuration & Main Page Hardware InstallationContents Technical Specifications Advanced SettingsTroubleshooting Limited WarrantyRegistration Introduction Package Contents Introduction to Broadband Router Technology Introduction to FirewallsIntroduction to Local Area Networking Introduction to Virtual Private Networking Point-to-Point Tunneling Protocol PPTPIP Security IPSec Introduction to Wireless NetworkingStandards Based Technology Installation Considerations Safety Precautions Hardware InstallationPlacement device will violate the products warrantyFront Panel POWERRESET Rear PanelBasic DI-714 Configuration & Main Page Start-up and Log inPage Setup Wizard Main PageTime Settings Device IP Address Device IP SettingsDevice IP Subnet Mask Enter the IP subnet mask Enter the ISP gateway address Cable/DSL ISP SettingsEnter the IP address that is assigned by your ISP Enter the DNS IP addressPassword Enter the password of your ISP account ISP Additional SettingsUser name Enter the user name of your ISP account Host Name Enter the host name provided by the ISP MAC Address Enter the MAC address of the Ethernet adapterModem Settings Device Information This means that there is a connection Device StatusThis means that there is not a connection Basic Setup Page Advanced Settings DHCP Server SettingsVirtual Server Settings Page Static Routing Dynamic Settings Modem String Settings Password Settings Intruder Detection Log System ToolsIntruder Detection Log View detection logs Display Routing Table Type The type of routing protocol used Gateway IP Address The IP Address of the assigned GatewaySystem Diagnostics Load Default Settings Upgrade Firmware Reset Device My Broadband Router will not turn on. No LED’s light up TroubleshootingBasic Functions Make sure that the power switch is set to “On”The Link or Act LED’s do not turn on Sometimes my Broadband Router stops working or locks upLAN Connection Problems I can’t access my Broadband RouterI can’t connect to other computers on my LAN ISP Connection Problems I can access the Broadband Router, but I can’t connect to my ISPInternet Application Problems My online game does not workCan’t access the Broadband Router from a wireless network card Wireless TroubleshootingMy E-Mail program doesn’t receive my E-Mail Performing a Factory Reset 3. Click on Load Default SettingsUsing the PING Utility in Windows 95/98/Me Pinging 192.168.0.1 with 32 bytes of data Request timed out PING, your connection is not completeThe screen shown below is an example of an unsuccessful PING C\ping Request timed out Request timed out Request timed outUsing the WINIPCFG Utility in Windows 95/98/Me D-Link DFE-530TX PCI Fast EthClick on More Info to display additional IP information Protocols Supported Technical SpecificationsStandards ManagementTech Support for customers within Canada Technical SupportTech Support for customers within the United States D-Link Technical Support over the Telephone 877Hardware excluding power supplies and fans One 1 year Page Reorient or relocate the receiving antenna