Linksys BEFW11S4 manual Appendix a Troubleshooting, Common Problems and Solutions

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Instant Wireless® Series

•Station MAC Filter. This option will allow you to prevent wireless users on your network from accessing the Router’s functions.

Clicking the Active MAC Table button will display the MAC Addresses of all users on your wireless network. Addresses in green show access to the Router, while addresses in red do not have access.

To filter users, click the Edit MAC Filter Setting button. The window shown in Figure 5-24 will appear.

Figure 5-23

Click the Wireless MAC Entry drop-down menu to select a range of entries for your network. From within this range, select the entry for which you’d like to manage access. Verify that the appropriate MAC Address is entered into the MAC Address field. Click the Filter checkbox beside that MAC Address. Now, this user will be prevented from accessing the Router. All other users will have access. To allow only that user and deny access to all others, leave Filter unchecked.

Click the Apply button to set these changes or Undo if you do not wish these changes to go into effect.

When finished with the Wireless Tab, click the Apply button to save the set- tings. Otherwise, click the Cancel button to undo changes made on this screen.

Wireless Access Point Router with 4-Port Switch

Appendix A: Troubleshooting

Common Problems and Solutions

This appendix consists of two parts: “Common Problems and Solutions” and “Frequently Asked Questions.” Provided are possible solutions to problems regarding the installation and operation of the Router. If your situation is described here, the problem should be solved by applying the corresponding solution. If you can’t find an answer here, check the Linksys website at www.linksys.com.

1. I need to set a static IP address on a PC.

The Router, by default, assigns an IP address range of 192.168.1.100 to 192.168.1.150 using the DHCP server on the Router. To set a static IP address, you can only use the ranges 192.168.1.2 to 192.168.1.99 and 192.168.1.151 to 192.168.1.254. Each PC or network device that uses TCP/IP must have a unique address to identify itself in a network. If the IP address is not unique to a network, Windows will generate an IP conflict error message. You can assign a static IP address to a PC by performing the following steps:

For Windows 95, 98, and Me:

A.Click Start, Settings, and Control Panel. Double-clickNetwork.

B.In The following network components are installed box, select the TCP/IP->associated with your Ethernet adapter. If you only have one Ethernet adapter installed, you will only see one TCP/IP line with no association to an Ethernet adapter. Highlight it and click the Properties button.

C.In the TCP/IP properties window, select the IP address tab, and select Specify an IP address. Enter a unique IP address that is not used by any other com- puter on the network connected to the Router. You can only use an IP address in the ranges 192.168.1.2 to 192.168.1.99 and 192.168.1.151 to 192.168.1.254. Make sure that each IP address is unique for each PC or net- work device.

D.Click the Gateway tab, and in the New Gateway prompt, enter 192.168.1.1, which is the default IP address of the Router. Click the Add button to accept the entry.

E.Click the DNS tab, and make sure the DNS Enabled option is selected. Enter the Host and Domain names (e.g., John for Host and home for Domain). Enter the DNS entry provided by your ISP. If your ISP has not provided the DNS IP address, contact your ISP to get that information or go to its website for the information.

F.Click the OK button in the TCP/IP properties window, and click Close or the OK button for the Network window.

G.Restart the computer when asked.

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Contents Wireless Access Point Router With 4-Port Switch Copyright & Trademarks Industry Canada Canada Table of Contents Minimum Requirements Linksys Wireless Access Point Router with 4-Port SwitchFeatures IntroductionStatic IP Addresses Dhcp Dynamic Host Configuration Protocol ServersIP Addresses What’s an IP Address?Ports Wireless Access Point Router’s PortsPower Wireless Access Point Router’s LEDsBefore You Start Connecting the RouterWAN Indicators Connecting Your Hardware Together and Booting UpInstant Wireless Series Configuring Windows 95, 98, and Millennium PCs Configuring the PCsOverview Configuring Windows 2000 PCs Configuring Windows XP PCs A b l e / D i s a b l e Configuring the RouterPPPoE Obtain an IP AutomaticallyStatic IP AddressPptp Using the Router’s Web- Based UtilitySetup Static IP Status PasswordDhcp Log AOL Parental Controls SecurityFilters HelpAdvanced Tab Filters Setting Up FiltersEditing MAC Filter Setting Using Multicast Pass ThroughUsing Remote Upgrade Using IPSec Pass ThroughUsing Pptp Pass Through Using Remote ManagementAdvanced Tab Port Range Forwarding UPnP ForwardingInstant Wireless Series Advanced Tab Dynamic Routing Port TriggeringAdvanced Tab Static Routing Advanced Tab MAC Address Cloning Advanced Tab DMZ HostAdvanced Tab Wireless Common Problems and Solutions Appendix a TroubleshootingNeed to set a static IP address on a PC For Windows 95, 98, and Me For Windows NTFor Windows XP Want to test my Internet connectionFor Windows XP Need to set up a server behind my Router Am not able to access the Router’s web interface SetupCan’t get the Internet game, server, or application to work My DSL service’s PPPoE is always disconnecting To start over, I need to set the Router to factory defaultNeed to upgrade the firmware Firmware upgrade failed, and/or the Diag LED is flashingFull/Col LED keeps flickering continuously Click the Advanced = Filter tabNeed to use port triggering Diag LED stays lit continuouslyFrequently Asked Questions Allows Pptp packets to pass through Instant Wireless Series Step One Pinging an IP Address Appendix B How to Ping Your ISP’s E-mail and Web AddressesStep Two Pinging for a Web Address Appendix C Configuring Wireless Security Figure C-2 Figure C-3 Configuring Wireless Security in Windows XPFigure C-6 Figure C-10 For Windows NT, 2000, and XP Figure D-3Http//192.168.1.1 in the web Figure D-6AOL Broadband via DSL Figure E-3Appendix F Glossary Instant Wireless Series Instant Wireless Series Instant Wireless Series 100 102 104 Environmental Appendix G SpecificationsAppendix I Contact Information Appendix H Warranty InformationWeb site FTP site Copyright 2003 Linksys, All Rights Reserved
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