Troubleshooting, Using Lanview | Enterasys Networks 6H308-48

4

Troubleshooting

This chapter provides information concerning the following:

For information about...	Refer to page...

Using LANVIEW	4-1

Troubleshooting Checklist	4-7

Overview of DFE Module Shutdown Procedure	4-9

Recommended Shutdown Procedure Using OFFLINE/RESET Switch	4-10

Last Resort Shutdown Procedure Using OFFLINE/RESET Switch	4-10

Using LANVIEW

The DFE module uses a built‐in visual diagnostic and status monitoring system called LANVIEW. The LANVIEW LEDs (Figure 4‐1) allow quick observation of the network status to aid in diagnosing network problems.

About the Management (MGMT) LED

The MGMT LED (shown in Figure 4‐1) indicates when the module is serving as the Management Module to control the management functions for all DFE‐Gold modules in the chassis. The Management Module handles all IP requests to the chassis IP address, such as PING, Telnet, SNMP, HTTP, and more. The Management Module also handles the CLI configuration sessions through the console port. So, when you plug into a DFE‐Gold module COM port to configure a DFE‐Gold module in the chassis, it is handled by the Management Module regardless of the DFE‐Gold module COM port that you use.

Matrix DFE-Gold Series PoE Module 4H4285-49 Installation Guide 4-1

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Enterasys Networks 6H308-48, 4H4285-49, 9033989-06 manual Troubleshooting, Using Lanview, About the Management Mgmt LED

Contents

Enterasys Matrix Page Page Regulatory Compliance Information Electromagnetic Compatibility EMC Supplement to Product Instructions Vcci Notice Safety Information Class 1 Laser Transceivers Enterasys NETWORKS, INC. Firmware License Agreement Viii Page Page Contents Appendix a Specifications TroubleshootingAppendix B Mode Switch Settings and Option Installations Appendix C About PoE Power over Ethernet Tables Figures Xiv About This Guide Who Should Use This GuideImportant Notice How to Use This Guide Related DocumentsFor Refer to Following conventions are used in this guide Conventions Used in This Guide Getting Help For information about Refer to Introduction Overview of DFE-Gold PoE Module Capabilities DFE-Gold Module4H4285-49 DFE-Gold Module 4H4285-49 DFE-Gold Module Switch Configuration Using CLI Commands Switch Configuration Using WebViewConnectivity Management Standards Compatibility Lanview Diagnostic LEDs Link Aggregation Network Requirements 100BASE-TX Network 10BASE-T Network Installation Installation Site Requirement Contents of DFE Module Carton QuantityUnpacking the DFE Module DFE Module Placement and Installation Rules Installing Optional Network Expansion Module NEM Example 1 -1, a Example 3 -1, C Preparing to Install the 4H4285-49 Installing 4H4285-49 into a Matrix E7 or N7 Chassis Preparing to Install the 4H4285-49 Card guides Installing 4H4285-49 into Matrix N3 or N5 Chassis Card guides Connecting 48 Vdc Power for PoE Operation Connecting to the Network Connecting UTP Cables to 4H4285-49Making the UTP Connections Connecting a Twisted Pair Segment with RJ45 Connector RX+ TX+ RX+ Verifying PoE Port Status Connecting to COM Port for Local Management What Is NeededConnecting to an IBM PC or Compatible Device Parameter Setting Connecting to a VT Series Terminal 10 Connecting a VT Series Terminal Connecting to a Modem 11 Connecting Using a Modem COM Port Adapter Wiring and Signal Diagram RJ45 Adapter Wiring and Signal AssignmentsVT Series Port Adapter Wiring and Signal Diagram RJ45 DB25 Completing the Installation Completing the Installation of a New SystemModem Port Adapter Wiring and Signal Diagram RJ45 DB25 First-Time Log-In Using a Console Port Connection 12 Matrix Defogged Startup Screen Example N7 Chassis Enter Logging in with an Administratively-Configured User Account Completing the Installation Troubleshooting Using LanviewAbout the Management Mgmt LED Lanview LEDs Viewing Receive/Transmit Activity Color State Recommended Action Viewing the PoE Port Status Alternately 67% on, 33% LED RX/TX Refer to the Matrix DFE-Gold Series Configuration Troubleshooting Checklist Matrix DFE-Gold Series Configuration Guide for OFFLINE/RESET Switch Overview of DFE Module Shutdown Procedure Last Resort Shutdown Procedure Using OFFLINE/RESET Switch Recommended Shutdown Procedure Using OFFLINE/RESET Switch Specifications 4H4285-49 SpecificationsTable A-1 4H4285-49 Specifications Processors/Memory Table A-1 4H4285-49 Specifications ItemSpecification COM Port Pinout Assignments Table A-2 COM Port Pin Assignments Signal Name Input/OutputRegulatory Compliance Table A-3 Compliance Standards Regulatory Compliance Regulatory Compliance Specifications Required Tools Mode Switch Settings and Option Installations Setting the Mode Switches Memory Locations and Replacement Procedures Memory Locations and Replacement Procedures Gaining Access to Memory Modules Gaining Access to Memory Modules Removing the Safety Cover Figure B-3 Removing the Safety Cover Removing the Network Expansion Module NEM Dram Simm Replacement Procedure Figure B-5 Removing the Existing Dram Simm Removing the Dram Simm Figure B-6 Installing the Dram Simm Installing the Dram Simm Removing the Dimm Dimm Replacement Procedure Figure B-8 Installing the Dimm Installing the Dimm Figure B-9 Installing the Network Expansion Module Reinstalling the Optional Network Expansion Module Reinstalling the Safety Cover Figure B-10 Installing the Safety Cover Overview About PoE Power over Ethernet Proprietary PD Detection Power InterfaceMatrix N5 Backplane 48 Vdc Interface Front Panel 48 Vdc Interface Table C-2 PoE Status LED Indications PoE Port Status PoE Port Status LEDs PoE Port Status LEDs About PoE Power over Ethernet Numerics Index Pinout assignments console port A-3