NETGEAR EX2700 user manual FAQs

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N300 WiFi Range Extender

FAQs

This section provides answers for difficulties you might experience with the extender.

Will the extender work if I connect it to my wireless router with an Ethernet cable?

No. The extender is designed to connect wirelessly to the router or access point.

What are the user name and default password to log in to the extender?

If you are online at http://www.mywifiext.net, you can use the following user name and password to log in:

•User name. admin

•Password. password

The web browser setup keeps asking me for my network security key (passphrase), and I am sure that I have entered the correct passphrase. What can I do?

The extender is probably placed at the borderline of the range covered by the router or access point. For more information, see Place the Extender and Apply Power on page 8.

If you are using WEP security, make sure that you are typing the wireless key in the correct field.

I am connected to NETGEAR_EXT and launched a browser. Why can’t I see the web browser setup genie?

Try these troubleshooting steps:

•Make sure that your computer is set up to use DHCP (most are).

•Make sure that the Device Link LED is green and that you are using a valid IP address.

•Relaunch the web browser and type www.mywifiext.net or www.mywifiext.com in the address field of the web browser. Enter admin for the user name and password for the password.

Is seamless roaming supported? During a VoIP call, when I move to a different location, the call is dropped. What should I do?

No, the extender does not support seamless roaming. You might notice performance issues if your network device (laptop, smartphone, or tablet) connects to a different WiFi network. For example, you could connect to the extender WiFi network, begin a call, and move to the location of your existing network. Your device automatically connects to the network in your current location, which takes a few seconds. This might cause your call to be dropped.To prevent this problem, decide which WiFi network you want to use for your VoIP call and stay within the range of that network.

FAQs and Troubleshooting

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Contents N300 WiFi Range Extender Support ComplianceTrademarks Contents Get to Know Your Extender Meet Your Extender LEDsWhen to Use Your Extender How the Extender WorksInstall Your Extender  To place the extender and apply power Place the Extender and Apply PowerConnect to an Existing WiFi Network  To connect with WPSConnect with Netgear genie Smart Setup  To connect with the browser-based Smart SetupInstall Your Extender Extender WiFi Performance Cable a Computer or Device to the Ethernet Port To cable a computer to the extender Ethernet port  To cable a device to the extender Ethernet port Settings  To log in to the extender after the initial setup Log In to the Extender After Initial SetupChange the admin Password  To change the password for the extenderUse the Setup Wizard to Connect the Extender to a Network Select Maintenance Set PasswordSelect Setup Wizard Manage the Extender Network and Settings Add a WPS Client to the Extender Network View or Change Wireless Settings To view or change the wireless settings  To add a WPS clientView or Change Advanced Wireless Settings Select Setup Wireless Settings To view or change the advanced wireless settings Set Up a Wireless Access List Select Advanced Wireless Settings To set up and enable the access list Set Up the Extender to Use a Static IP Address Select Setup IP Address Setup To specify a static IP address Monitor and Maintain the Extender  To back up the extender configuration settings Back Up the Extender ConfigurationRestore Saved Configuration Settings Select Maintenance Backup SettingsReturn the Extender to Its Factory Settings Use the Factory Reset Button to Restore Factory Settings To restore factory settings  To erase the extender’s current settingsUpgrade the Firmware View Wired and Wireless Network Devices Select Maintenance Firmware Upgrade To view devices on the network Select Maintenance Network Devices FAQs and Troubleshooting FAQs Cannot Log In to the Extender  To use the extender with a MAC filter on the routerCannot Join the Extender WiFi Network Connection was not established to the selected networkSupplemental Information Factory Default Settings Technical SpecificationsN300 WiFi Range Extender Technical specifications
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