NETGEAR EX2700 user manual Cannot Log In to the Extender

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N300 WiFi Range Extender

My router security is WEP and I entered the wrong passphrase or security key on the extender. I cannot access the extender anymore. What can I do?

The extender cannot detect if the WEP passphrase is correct. If you entered the wrong passphrase, your wireless device cannot get the IP address from the extender. You must reset the extender to the factory settings to get the IP address back.

I enabled a wireless MAC filter, wireless access control or access control list (ACL) on my router. What should I do when installing the extender?

When the WiFi device connects through the extender to your router, the MAC address of the WiFi device shown on the router is translated to another MAC address. If your router’s MAC filter, wireless access control, or ACL is enabled, the WiFi device connects to the extender but cannot get an IP address from the extender and cannot access the Internet.

To allow the WiFi device to receive an IP address from the extender and access the Internet, you must provide the translated MAC address to the router.

To use the extender with a MAC filter on the router:

1.Log in to your router and disable the MAC filter, wireless access control, or ACL.

For more information on how to disable your router’s MAC filter, wireless access control, or ACL, see your router’s documentation.

2.Power on the extender and connect all of your WiFi devices to the extender network.

3.Make sure that the Device Link LED remains lit.

4.Log in to your extender.

a.Launch a web browser and in the address field, enter www.mywifiext.net or www.mywifiext.com.

A login screen displays.

b.Enter admin for the user name. If you did not personalize your password, enter password for the password.

5.Select Maintenance > Network Devices.

The Network Devices screen displays the MAC addresses and virtual MAC addresses for computers and devices that are connected to the extender network.

6.On the router, add all of the virtual addresses from your extender to your router’s MAC filter table.

7.Enable the router’s MAC filter, wireless access control, or ACL.

Cannot Log In to the Extender

If you have trouble connecting to the extender, try to locate the source of the problem:

Make sure that you use the correct user name and password to log in: - User name. admin

FAQs and Troubleshooting

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Contents N300 WiFi Range Extender Compliance SupportTrademarks Contents Get to Know Your Extender LEDs Meet Your ExtenderHow the Extender Works When to Use Your ExtenderInstall Your Extender  To connect with WPS Place the Extender and Apply PowerConnect to an Existing WiFi Network  To place the extender and apply power To connect with the browser-based Smart Setup Connect with Netgear genie Smart SetupInstall Your Extender Cable a Computer or Device to the Ethernet Port Extender WiFi Performance To cable a computer to the extender Ethernet port  To cable a device to the extender Ethernet port Settings  To change the password for the extender Log In to the Extender After Initial SetupChange the admin Password  To log in to the extender after the initial setupSelect Maintenance Set Password Use the Setup Wizard to Connect the Extender to a NetworkSelect Setup Wizard Manage the Extender Network and Settings  To add a WPS client View or Change Wireless Settings To view or change the wireless settings Add a WPS Client to the Extender NetworkSelect Setup Wireless Settings View or Change Advanced Wireless Settings To view or change the advanced wireless settings Select Advanced Wireless Settings Set Up a Wireless Access List To set up and enable the access list Select Setup IP Address Setup Set Up the Extender to Use a Static IP Address To specify a static IP address Monitor and Maintain the Extender Select Maintenance Backup Settings Back Up the Extender ConfigurationRestore Saved Configuration Settings  To back up the extender configuration settingsUse the Factory Reset Button to Restore Factory Settings Return the Extender to Its Factory Settings To erase the extender’s current settings  To restore factory settingsUpgrade the Firmware Select Maintenance Firmware Upgrade View Wired and Wireless Network Devices To view devices on the network Select Maintenance Network Devices FAQs and Troubleshooting FAQs  To use the extender with a MAC filter on the router Cannot Log In to the ExtenderConnection was not established to the selected network Cannot Join the Extender WiFi NetworkSupplemental Information Technical Specifications Factory Default SettingsN300 WiFi Range Extender Technical specifications
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