Cannot Join the Extender WiFi Network

N300 WiFi Range Extender

- Password. password

•If your browser displays an error page, make sure that you include http:// when you type http://www.mywifiext.net in the address field of your Internet browser. If you leave it out, you might not be able to connect.

•If you already set up the extender but can no longer connect to it with WiFi, check if the

Power LED is off. If the Power LED does not light, press the Power button.

•If the extender is powered on but you cannot connect to the extender WiFi network, you can use an Ethernet cable to connect your computer to the Ethernet port on the extender. For more information, see Cable a Computer or Device to the Ethernet Port on page 11.

To join a WiFi network, you must know its network name (also called the SSID) so that you can select it. If the network is secure, you must know the passphrase or key. If the extender does not connect to the network that you select, the following message displays:

Connection was not established to the selected network.

If this situation occurs, the cause might be one of the following:

•You might have typed the network name, passphrase, or key incorrectly. Use the Setup Wizard to select a WiFi network from the list of detected networks, and retype the passphrase or key. The passphrase or key is case-sensitive. For example, PASSWORD25 is not the same as Password25 or password25.

•If the extender cannot detect your WiFi network, check to see if your WiFi network is still working. Make sure that the wireless router is turned on. If possible, move the extender closer to the wireless router.

•If the extender Router Link LED is red, the wireless connection between the wireless router and the extender is poor. You can establish the best connection with a clear line of sight between the extender and the wireless router. Make sure that no physical obstacles exist between the extender and the wireless router and try to move the extender closer to the wireless router.

•When you use the Setup Wizard, it automatically checks to see if your Internet connection is working. If you cannot access the Internet with your computer or wireless device, the Setup Wizard displays the following message:

You are not able to connect to the Internet. Click Continue to run through setup again to connect to your network.

This message can display due to the following reasons:

-The extender cannot connect to the wireless router.

-The extender cannot get an IP address from the wireless router.

-The wireless router is not connected to the Internet.

Either run the Setup Wizard again or exit the Setup Wizard and try again later.

FAQs and Troubleshooting