Actiontec electronic PCMCIA manual Cannot Open COM Port Error

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6 Troubleshooting

2.Select Device Manager, then click on the plus sign (+) next to “PCMCIA.”

3.Click on the icon to highlight, then click Remove.

4.Exit Device Manager and restart Windows.

5.After booting up, Windows should detect new hardware for the PCMCIA Socket (if not, select Start, Settings, Control Panel, then double-click PC Card).

6.In the PCMCIA windows that appears, select No, No, and then Finish. The PCMCIA controller is reset.

7.Select Start, Settings, Control Panel, then double-click PC Card. The window that appears should state that socket 1 and socket 2 are empty.

8.Reinstall and reconfigure the modem as explained in chapter 3,“Installing The Modem,” and chapter 4, “Installing the Driver Software.”

“Cannot Open COM Port” Error

If this error appears, no COM ports available for the Modem to use. To correct, disable any unused COM ports listed in Windows.

MCaution: COM Port 1 (COM 1) is usually required by the computer and should not be removed.

1.Go to Start, Settings, Control Panel, then double-click System.

2.Select Device Manager, then double-click Ports.

3.“COM 1” should be listed. If “COM 2,”“COM 3,” or “COM 4” are listed, click the icon once to highlight, then click Properties.

4.When the “Properties” window appears, uncheck “Original Configuration, Current” (Windows 95a), or check “Disable in this hardware profile” (Windows 95 OSR2).

5.If another window appears, select Yes, then click OK. A red “X” appears on the disabled COM port icon.

Windows 95 will not load the driver software from the Installation CD.

In rare instances, Windows 95 identifies the Modem as new hardware, but will not load the driver software from the Installation CD. Instead, it uses driver software from a previously installed device. As a result, the Modem will not work with Windows 95 programs such as Dial-Up Networking (but

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Contents PC Card Fax Modem User Guide Table of Contents Table of Contents Introduction Package ContentsSystem Requirements Technical Support Before You Begin Installing Point EnablerDOS and Windows Before You Begin Windows 95 Windows NT Pcmcia SettingsCOM 2 Settings Before You Begin Installing Modem Installing the Modem Windows 95a Installing Driver SoftwareInstalling the Driver Software Windows 95 OSR2 Installing the Driver Software Windows Installing the Driver Software Alternate Windows 98 Installation Installing the Driver Software Windows Me Windows NT DataLink V.90 Pcmcia Fax Modem Installing the Driver Software Is installed Installing the Driver Software DataLink V.90 Pcmcia Fax Modem Installing the Driver Software DataLink V.90 Pcmcia Fax Modem Installing the Driver Software Windows XP Installing the Driver Software Installing Communcations Software Installing the Communcations Software Uninstalling the Modem TroubleshootingProblems and Solutions Cannot Open COM Port Error Windows 95a Windows 95 OSR2 Limited Warranty Limited Warranty DataLink V.90 Pcmcia Fax Modem Limited Warranty