208, Smtp server connection error | Toshiba 3511, 4511 manual

12.ERROR CODE (Cont.)

	Error Code	Cause & Message	Corrective Action

	1C61	Address Book reading failure	Turn the power OFF and then back ON.
			Perform the job in error again.
			Reset the data in the Address Book and
			perform the job again.
			If the error still occurs, contact your service
			representative.

	1C62	Memory acquiring failure	Turn the power OFF and then back ON.
			Perform the job in error again. If the error still
			occurs, contact your service representative.

	1C63	Terminal IP address unset	Ask your administrator to set the IP address of
			the equipment.

	1C64	Terminal mail address unset	Ask your administrator to set the E-mail
			address of the equipment.

	1C65	SMTP address unset	Ask your administrator to set the SMTP server
			address.

	1C66	Server time time-out error	Check if the SMTP server is operating
			properly.

	1C67	NIC time time-out error	Turn the power OFF and then back ON.
			Perform the job in error again. If the error still
			occurs, contact your service representative.

	1C68	NIC access error	Turn the power OFF and then back ON.
9			Perform the job in error again. If the error still
9			occurs, contact your service representative.
	1C69	SMTP server connection error	Ask your administrator to set the login name or
			password of SMTP server and perform the job
			again. Check if the SMTP server is operating
			properly.

	1C6A	HOST NAME error	Ask your administrator to check if there is an
			illegal character in the device name. Delete
			the illegal character and reset the appropriate
			device name.

	1C6B	Terminal mail address error	Ask your administrator to check if there is an
			illegal character in the E-mail address of the
			equipment. Delete the illegal character and
			reset the appropriate E-mail address, then
			perform the job again.

	1C6C	Destination mail address error	Check if there is an illegal character in the
			Destination E-mail address. Delete the illegal
			character and reset the appropriate
			Destination E-mail address, then perform the
			job again.

208	9.JOB STATUS

Image 210

Toshiba 3511, 4511 manual 208, Smtp server connection error

Contents

Page ‘Sleep Mode’ Default Time ‘Automatic Energy Save’ Default Time‘Automatic Energy Save’ Table of Contents Sharpness Adjustment Original Mode Copy Density AdjustmentBackground Adjustment Sheet Insertion Mode Filing Image Quality Adjustment Combination Matrix Machine Noise Information Toshiba Quality is Second to None Supplies/Parts TonerGeneral Advice PrefaceTip Features of the e-STUDIO3511/4511 General Precautions When Installing or MovingPage Other Points When Using the Multifunctional Digital Colour Systems Other Points During Maintenance or Inspection When Handling Supplies Disclaimer Notice Forgery Prevention FUNCTION/STORAGE of Colour Copies Before Using 1 Equipment Description of Each Component Main Components Saddle-stitch finisher MJ-1024 Optional EquipmentLarge capacity feeder KD-1012 Multi-staple finisher MJ-1023 Hole punch unit MJ-6004 Control Panel Print DATA/MEMORY RX/FAX communication Access buttonError lamp Interrupt button When Fixing the Angle of the Control Panel Angle of the control panel is fixed at 7 degrees Message Display Function setting areaTouch Panel Touch-buttons Settings set functions confirmation button Clearing the Functions Selected Automatic Function Clear Turning off the Power Shutting down Turning on the Power SwitchTurning on/off the Power About 40 seconds later, the equipment Will be ready To cancel the shutdown operation, press the no button Controlling the Use of the Copier with Department Codes Key in a registered department code 5- digit Switching to the ENERGY-SAVING Mode Before Using Equipment HOW to Make Copies Feeder Paper Type Paper Size Maximum sheet capacity Setting Copy PaperAcceptable Copy Paper Types and Sizes OHP Paper Type Toshiba Recommendation Paper Weight Handling and Storing Paper3478/ZWECK-AVERY Setting Copy Paper Adjust the side guides with both hands 5mm Page Setting the Drawer for Special Uses Place paper face up in the drawersPage Drawers can be set for the sheet insertion Setting Originals Acceptable Original Types and SizesLD, LG, LT, LT-R, ST-R Maximum Number of Sheets that can be Stored Page Setting Originals Page Continuous Feed Mode Inside the Single-feed Mode General Copying Procedures Initial default SettingsCopying Procedure Place paper in the drawers Place the originals Select the copy modes as requiredPress the Start button When Coming Across the Situations below Place the next original, and press the Start button Auto JOB Start JOB Preset Setting Auto Job StartPlace the originals Select the copy mode Confirming and Canceling Auto Job Start Canceling auto job start Interrupt Copying Press the Interrupt buttonReplace the original with a new one Stopping the Copy Operation Bypass Copying Bypass Copying See Setting the Other Size button Press the Start button Bypass Copying on Non-Standard-Size Paper Press the Start button Storing a Non-Standard Size in Memory Memory number Setting of Basic Copy Modes Paper Selection Automatic Paper Selection APS Press the Start button Press the Start button Setting the Other Size button Setting the Mixed Original Size To make duplex copying, select the automatic magnification BLACK-AND-WHITE/COLOUR Copy Mode Selection Press the Full COLOUR, Black or Auto Colour button Reduction and Enlargement Copying Press the desired drawer or Press the AMS buttonSpecifying Both Original Size and Copy Size Button, and then the Zoom button Copy paper size is selectable on the screen in as well Press the Start button Type of Finishing Mode Selecting Finishing ModesFinishing Modes and Finishers Optional Names of each Finisher Optional MJ-1024 MJ-1023 MJ-1022 Sort/Group Copying Press the Sort or Group button Rotate Sort Mode Setting Staple Sort Mode Place paper in the drawers Staple SortingExample of selecting the Front STAPLE-1 button Maximum Number of Sheets that can be Stapled Single-staple finisher MJ-1022A3, FOLIO, LD, Comp Magazine Sort & Saddle Stitch Mode Booklet Mode Set the paper size Available Conditions for Saddle Stitch Hole Punch Mode Optional LD, LG, LT, LT-R, Comp Duplex Copying For Making 1-sided, 2-sided and Book-type Copies Press the Start button Sided Originals to 2-Sided Copies Sided Originals to 2-Sided Copies Place paper in the drawers Press the 2 2 Duplex button Sided Originals to 1-Sided Copies Book-type Originals to 2-Sided Copies Select other copy modes as required Original Mode Black Auto Colour Copy Density Adjustment Automatic Copy Density Modes Place paper in the drawersPress the Auto button Image Editing and Image Adjustment Colour Balance Ymck Adjustment Press the Enter button RGB Adjustment Canceling the RGB Adjustment ONE-TOUCH Adjustment 100 Press the Image button to enter Background Adjustment101 Image menu, and then press 102 Twin 2-COLOUR Copying 103Twin 2-colour Copy with Selected Colours 104 Select a colour for the black areas on the original 105 106 Using the Editing Functions 107 108 109 Press the Start button Creating a Bookbinding Margin 110 Edge Erase 111 Book Centre Erase 112 DUAL-PAGE 113If you need a binding margin, set the right or left margin 114 Press the Finished button 1/4 115 116 Select the type of the original Select the paper type Magazine Sort from the Editing Menu117 Example of copying a 12-page document 118 Enter button Image Editing 119Trimming/Masking 120 121 Mirror Image 122 Cover Copying 123 124 Place paper other than cover paper in the drawers 125 Sheet Insertion Mode 126 127 Press Copied or Blank button Time & Date Stamp 128 Numbering 129 130 Key in the starting page number JOB Build 131Place the originals of the 1st job 132 133 Direction of Copy Images in 1 to 2 and 2 to 134 135 136 Press the 2 2 Duplex in the basicMenu 137 Continuous Feed Mode Place paper in the drawersCONTINUOUS/SINGLE Original Feeding Press the ADF button 138 Press the Sadf button Storing Originals 139 Store to e-FILING 140 141 Press the BOX/FOLDER button 142 10Press the Start button12Press the Function Clear button to finish this job Copy & File 143 144 Select the desired locationSelect the desired file format 145 Entering Letters 146Enter Scanning the Images 147 Select the desired scan mode and press the button Scan Setting in the Touch PanelScanning Procedure Place the originals 148 149 Scan to e-FILING 150 151 152 153 10Press the SCAN! button Press the Scan button on the control Scan to File154 Panel to enter the scan menu 155 Select the file format 156 Press the Enter button Press the SCAN! button 157 Scan to E-MAIL 158 159 Press the E-MAIL to button and select the address 160 Press the Body button and enter the text body, etcPress the File Name button and name the scanned data 161 Press the Edit button and set the original size and type10Set the size of the attached data 162 Internet FAX 163 164 Precaution for Internet TransmissionInternet FAX Internet Fax Transmission Overview 165 Internet Fax to Internet FaxInternet Fax to/from Client Computers Setting the Transmission Conditions Sending Internet FAX166 167 168 169 170 171 172 173 174 175 176 Searching Address Using Ldap ServerPress the DIR Service button Presspanel. the FAX button on the control 177 Multi-address Transmission 178 Specify the recipient 179 Confirming the DestinationsPress the Destination button 180 Advanced FunctionSending 2-sided Originals 181 Press the Start button Priority Transmission 182 Receiving Internet FAX When POP3* is selected for the Receive ModeWhen SMTP* is selected for Receive Mode 183 Checking completes 184Receiving from POP3 Server Receiving from Smtp Server JOB Status 185 JOB Status 186 Print JOB List 187 188 189 Proof Print JOB 190 191 Private Print JOB 192 193 When Using the Department Codes 194 195 Confirming the Status of FAX/INTERNET FAX JOB 196 Confirming the Status of Scan 197 LOG List 198Print Log 199 Send/Receive Log 200 Scan Log Address Registration from LOG Lists 201 202 Printing SEND/RECEIVE LOG List of FAX 203 204 Releasing the Print ErrorStatus Change the paper size of the drawer to the specified size 205 Error Code 206 Error Code Cause & Message Corrective Action 207 Smtp server connection error 208 209 210 Scan Job Error Code Cause & Message Corrective Action 211 212 213 214 Printer Error Code Cause & Message Corrective Action 215 RFC related Error Code Cause & Message Corrective Action 216 Filing 217 Filing Functions 219 Setting UP BOX 221 Change the data of the BOX Name and the Password Changing Input Data 223 Deleting BOX Print the whole Document Printing Stored Document225 Select the document to be printed Perform steps 1 to 4 of the Print Press the Print buttonExecute Test Printing Whole Document Printing the Stored Document with Added/Changed Settings 227 Press the Print button Template 229 Template Recalling Template 231Press the Public Template Group Select the desired template Press the group registered the template you want to recall 233 Registering Template Public Template GroupUser Group 235 Press the Save button Registering the Template in the User Group 237 Enter the data for registering the new user groupPress the empty Template button, Then press the Save button Enter the data requested 10Press the Save button 239 Press the button of Name 1, Name 2 and/or User Name 241 Changing the Data of User Group Press the Name button and/or the User Name button 11 7 Press the Enter button Deleting Template 243 Deleting Template 245 246 11.TEMPLATE When the Graphic Symbols Blink on the Touch Panel 247 248 249 ADD Paper Symbol 250Adding Paper to the Drawers 251 Replace Toner Cartridge Symbol 252 253 Recommendation for Original Toner 254 255 Insert the cartridge completelyReturn the cartridge holder to its original position 256 Close the front coverReplacing the Yellow Y, Magenta M, Cyan C Toner Cartridge 257 258 Replace Toner BAG Symbol 259Open the front cover Pull the toner bag out carefully Clear Paper Symbol 260 261 262 263 264 265 266 Open the fuser unit cover 267 Close the relay unit cover 268 269 270 271 Paper Misfeed in the Saddle-Stitch Finisher optional MJ-1024 272 Saddle stitch unit 273 Close the exit cover and the front cover Adding Staples Optional 274Take out the staple cartridge 275 Close the front cover of the finisher 276 Saddle-Stitch Finisher MJ-1024 277 Remove the empty staple case and replace it with a new oneReturn the saddle staple to its original position 278 279 Removing Jammed Staples Optional 280 281 Lowerknob. the staple cover while holding 282 283 Return the staple cases to their original position 284 285 Remove any jammed staples 286 Disposing of the Punched Paper Bits Optional 287 Call Service Symbol Periodic Maintenance Message288 Maintenance 289 Daily Inspection Weekly MaintenancePower ON/OFF status Items for Daily Check 291 Simple TroubleshootingDisplay does not Change when Buttons or Icons are Pressed Equipment does not Start Items to be checked Countermeasure Reference Image Density is too LowImage Density is too High Replace Toner Cartridge 293 Images are StainedImages are Blurred Images are Partially Missing Functions cannot be SetDesired Colour does not Appear Specifications & Options 295 296 OPC 297 298 Continuous Copying Speed Unit sheets/minB4, FOLIO, LG, Comp Reversing Automatic Document Feeder Specifications of Options299 Large Capacity Feeder 300 Additional Drawer ModuleFOLIO, LD, LG, LT-R Comp FOLIO, LD, LG 301MJ-1024 with mixed paper not loaded LT-R, Comp ST-R 302Tray Loading Capacity MJ-1023 with mixed paper not loaded FOLIO, LD 303 MJ-1023 with mixed paper loaded 304 Tray Loading Capacity MJ-1022 with mixed paper not loadedA3, FOLIO, LD 305 MJ-1022 with mixed paper loaded Hole Punch Unit 306Bridge Unit FOLIO, LT, LT-R, LD, LG, Comp Packing List 307 Copying Function Combination Matrix Combination Matrix 1/2 309 Combination Matrix 2/2 Image Quality Adjustment Combination Matrix Index 311Numerics 312 313 General Copying ProceduresImage Quality Adjustment Magazine Sort Printing Send Receive LOG List of FAX 314Print DATA/MEMORY RX Reduction and Enlargement Copying Registering Template 315 Using the Editing Functions When the Graphic Symbols Blink On the Touch Panel316