12. ERROR CODE

If an error occurs while using the Fax (including the Internet Fax) or scan, the error code is displayed in the status of each log. Take an appropriate action with reference to the following.

 

Fax/Internet Fax

 

 

 

 

 

 

Error Code

Cause & Message

Corrective Action

 

 

 

 

 

Fax

 

 

 

 

 

 

 

0011

Paper jam

Clear the jammed printing paper.

 

 

 

 

 

0012

Original jam

Clear the jammed original.

 

 

 

 

 

0013

Door open

Firmly close the open door.

 

 

 

 

 

0020

Power interruption

Check the power interruption report.

 

 

 

 

 

0030

Reset

(Transmission is cancelled.)

 

 

 

 

 

0033

Polling Error

Check polling options setup (Security Code,

 

 

 

etc.), and check if the polling document exists.

 

 

 

 

 

0042

Memory full

Make sure that there is sufficient memory

 

 

 

before making the call again.

 

 

 

 

 

0050

Line busy

Retry communications.

 

 

 

 

 

0053

Security Mismatch in Relay or Mail Box

Confirm the remote party’s Security Code,

 

 

transmission

system password, and your setup.

 

 

 

 

 

00B0-00B5

Signal Error or Line Condition Error

Retry communications. Frequent failures may

 

00C0-00C4

 

indicate a phone line problem. If possible,

 

00D0-00D2

 

move the unit to another line and try your

9

 

 

communications again.

 

 

 

00E8

HDD error

Retry communications. If the error still occurs,

 

 

 

contact your service representative.

 

 

 

 

 

00F0

Software failure

Retry communications. If the error still occurs,

 

 

 

contact your service representative.

 

 

 

 

 

00F1

Hardware noise

Retry communications. If the error still occurs,

 

 

 

contact your service representative.

 

 

 

 

 

Internet Fax

 

 

 

 

 

 

 

1C10

System access abnormality

Turn the power OFF and then back ON.

 

 

 

Perform the job in error again. If the error still

 

 

 

occurs, contact your service representative.

 

 

 

 

 

1C11

Insufficient memory

When there are running jobs, perform the job

 

 

 

in error again after the completion of the

 

 

 

running jobs. If the error still occurs, turn the

 

 

 

power OFF and then back ON, and perform

 

 

 

the job again.

 

 

 

 

 

1C12

Message reception error

Turn the power OFF and then back ON.

 

 

 

Perform the job in error again.

 

 

 

 

206

9.JOB STATUS

 

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Toshiba 3511, 4511 manual Error Code, 206