12.ERROR CODE (Cont.)

 

Error Code

Cause & Message

Corrective Action

 

 

 

 

 

2B31

Failed to access Electronic Filing.

Make sure that the specified e-Filing or folder

 

 

 

exists. (If not, this error would not occur.).

 

 

 

Delete the specified e-Filing or folder and

 

 

 

reset them. Retry the job in error. If the

 

 

 

specified e-Filing or folder cannot be deleted,

 

 

 

contact your service representative.

 

 

 

 

 

2B32

Failed to print Electronic Filing document.

Make sure that the specified document exists.

 

 

 

(If not, this error would not occur.). Delete the

 

 

 

specified document. Retry the job in error. If

 

 

 

the specified document cannot be deleted,

 

 

 

contact your service representative.

 

 

 

 

 

2B50

Failed to process image.

Turn the power OFF and then back ON. Retry

 

 

 

the scan. If the error still occurs, contact your

 

 

 

service representative.

 

 

 

 

 

2B51

Failed to process print image.

Make sure that the Function List can be

 

 

 

printed out. Retry the print. If the error still

 

 

 

occurs, contact your service representative.

 

 

 

 

 

2B60

Duplicate error. Changed folder name

There is the same named folder in the

 

 

automatically.

selected box. The system automatically

 

 

 

renames the folder.

 

 

 

 

 

2B70

Duplicate error. Changed document

There is the same named document in the

9

 

name automatically.

selected box or folder. The system

 

 

automatically renames the document.

 

 

 

 

 

 

 

 

2B90

Insufficient Memory.

Turn the power OFF and then back ON. Retry

 

 

 

the scan. If the error still occurs, contact your

 

 

 

service representative.

 

 

 

 

 

2BA0

Invalid Box password specified.

Make sure that the password is correct and

 

 

 

retry the scan, or reset the password and retry

 

 

 

the scan. When this error occurs for the print

 

 

 

of the data in the e-Filing, perform the print

 

 

 

with the administrator's password. If the

 

 

 

recovery is still not completed or in case of

 

 

 

invalid password for the operation other than

 

 

 

printing (opening the file, etc.), contact your

 

 

 

service representative.

 

 

 

 

 

2BB0

Job canceled

(Job was canceled by the user.)

 

 

 

 

 

2BB1

Power failure occurred

Make sure that the power cable is connected

 

 

 

properly and it is inserted securely.

 

 

 

 

 

2BC0

System fatal error.

Turn the power OFF and then back ON. Retry

 

 

 

the print. If the error still occurs, contact your

 

 

 

service representative.

 

 

 

 

214

9.JOB STATUS

 

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