Canon FB630U/FB636U Troubleshooting, Problem, Clicked on the Plug-in Module CS-U control panel

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A P P E N D I C E S

Troubleshooting

Please refer to the following information if you encounter a problem using Plug-in Module CS-U. For further details, refer to the troubleshooting sections of the Product Guide electronic manual or the Troubleshooting item on the CD-ROM provided with your scanner.

If your problem lies outside the solutions provided below, consult the retail outlet from which you purchased the software or the closest Canon Customer Care Center.

Hint

• Before you call for assistance, read the Quick Start Guide or Product Guide.

• When you contact one of the help desks listed, you will be asked what kind of computer is connected with the scanner. Before you call, make sure you have prepared the information required on the system information page in the Quick Start Guide.

Problem: Plug-in Module CS-U does not appear on the Import menus for

Canon Photo

➤Solution: Plug-in Module CS-U is not correctly installed on your hard disk drive. Refer to the Quick Start Guide and reinstall the software

Problem:	The image will not appear even if the Preview button is
	clicked on the Plug-in Module CS-U control panel

➤Solution 1: Make sure the original is set on the document glass correctly

➤Solution 2: The brightness settings for Plug-in Module CS-U may be set too high. Try lowering the brightness settings. For details about setting the gamma curve, see Adjusting the Image with Gamma Settings (p. 36)

➤Solution 3: The threshold setting for Plug-in Module CS-U may be set to high. Try lowering the threshold setting. For details about setting the threshold setting, see Brightness Settings for Black & White Images (Threshold) (p. 48)

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Contents User’s Guide This page intentionally left blank How to Use this Guide Where to LookAbout the Conventions Used in this Guide Table of Contents Appendices Control Panel Features Scanning Procedures E PGamma Curve Adjusts Image Brightness Plug-in Module CS-U Special FeaturesSee the Results of Adjustments Immediately Dynamic Preview Supports ColorSync 2.0 or higher Auto Tone CorrectionStart Plug-in Module CS-U Installing Plug-in Module CS-UQuick Start Instructions Start the Preview ScanClick the Browser button Set the preferences, magnification and scan mode settingsSpecify the Area of the Image to be Scanned p Select the area to be scanned by clicking and draggingSave the image with the application software, specifying a Scan the Image pClick the Scan button Folder, file name and file formatE P Display Plug-in Module CS-U Control Panel E PE P Operating Procedures Canon PhotoPreviewing Set the original on the scanner document glassClick the Preview button Set Preferences UnitE P Setting Basic Resolution Preview Window Settings Dialog Box E P Preview Window SizeE P Calibration Return to Default SettingsProcedures Select the Prefs menu in the control panelOutput Device Resolution= 360 dpi, Magnification= 100% Set MagnificationE P To Set the Magnification Factor Set the desired magnification factor on the control panelDiffusion Dither Set Scan ModeBlack & White GrayscaleColor High Definition ColorTo Set the Scan Mode Select the scan mode that you wantVerify Image Before Scanning To Verify the ImageE P Scanning Scan Area Settings Position the pointer in the preview windowZooming To ZoomSelect the area you want to enlarge with the zoom function Click the Zoom In button To return to normal view, click the Zoom Out buttonScanning To Initiate the ScanSpecify the Scan Area Saving Scanned Images To Save an ImageBlack & White Mode Color/High Definition ModeGrayscale Mode Diffusion DitherUsing the Histogram Feature to Adjust Image Contrast How to Interpret HistogramsHow to Adjust Histograms Click the Auto button E P To Adjust a HistogramClick the Histogram button Click the OK buttonAdjusting the Image with Gamma Settings Setting the GammaGamma = GammaBrightness and Contrast Settings ContrastBrightness E P To Adjust the Brightness and Contrast Click the Gamma buttonCRT Type B Adjusting Gamma with the MenuCRT Type a CRT Type CE P To Change the Gamma Value Settings Click the radio button for Menu SettingGamma Value Settings Adjusting the Gamma Value to Match the DisplaySending Output to a Printer Slider Tone Curve Settings Manipulating the GraphE P To Edit the Tone Curve Auto Tone Correction ColorSync To Activate the ColorSync FunctionProcedure DescreenOpen the Image menu and select Descreen To Set the Threshold Value Set the threshold value in the Control PanelSaving / Recalling Settings To Save Settings in a Settings FileE P To Recall a Settings File Editing Scanned Images Many special effects may be achieved with filtersMatching Scan Resolution to Purpose Optical and Enhanced ResolutionsScanning Techniques Specifications Functional SpecificationsSystem Requirements Troubleshooting ProblemClicked on the Plug-in Module CS-U control panel Scan button cannot be selected Cause Error MessagesError Message ResponseGlossary Preview ResolutionImage File ScannerIndex P E N D I C E S Canon Customer Care Center Mail support via Canon Computer Systems, IncOE-030AA 0799 CDS Canon Inc