Datalogic Scanning PDA user manual Appendix C Troubleshooting

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Appendix C

Troubleshooting

Overview

This section contains the following information:

•“RF Connectivity” on page 64

•“Windows Firewall Issues” on page 65

•“Network Domain File Transfer Troubleshooting” on page 69

•“Windows XP Home” on page 72

•“Sample Reports” on page 75

•“Technical Support” on page 74

User’s Manual

63

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Contents User’s Manual Datalogic Mobile, Inc DisclaimerPatents Table of Contents Printing Reports Terminal Properties Appendix D. Glossary Definitions Payment and Taxes Infringement General Provisions Overview PrefaceManual Formatting Conventions Registration Style ConventionsQuick Start Advantages IntroductionFeatures Complete System/Workstation Minimum System RequirementsSupported portables System RequirementsEstablish Communication to Terminals Installing FMUFMU Installation Options Before You BeginUsing Firewalls Setting Up File SharingFirewalls and File Sharing \Program Files\Datalogic\FMU\Workstation\Pack- ages Setting Up FMU Complete SystemSeparate Workstation/Server FMU Server Architecture Single Server SupportFMU Console Terminals Single Server Terminal Groups Multiple Server SupportFMU’s Technology Chapter About FMUFMU Server and Client Maintaining Current Files User InterfaceMenu Toolbar Start Shortcut Tree View List View Most features of FMU can be accessed several different waysFMU Start FMU ComponentsGroups ConfigurationConfiguration Assigned Pa Terminal ServersAvailable Packages Assigned PackagesTerminal Menu FileAdd Update Terminals Now Assign PackagesExit Edit View Help Printing Reports ToolbarAbout FMU Managing Servers Chapter FMU OperationAdding a Server NameIP Address Server Path Server Error Log Deleting a ServerViewing or Editing Server Properties Updates Allow olderAdd License Group Configuration Settings Working with GroupsAdding a Group Deleting a Group Renaming a Group Adding and Assigning PackagesAdding Files to a Package Adding a PackageRF Card SourceDestination KeyboardFirmware Adding a Firmware Image FileTerminal type ImageBoard Viewing a File ListTerminals Assigning a PackageIP Address Terminal SetupAdding Terminals Terminal Check-inTerminal Properties Delete TerminalWorking with Files File PropertiesAbout Files FMU Operation Configuration Settings Configuration SettingsReset Values All OffAll On Configure Symbology Settings Symbology SettingsConfigure Device Settings Device SettingsGateway Network SettingsDescription Action Enable Dhcp Subnet MaskFDU Configuration Settings Imager Configuration Settings 2D Imager SettingsConfiguration Settings Terminal to FMU Server Communications Windows Mobile Direct ConnectEnabling a Terminal for FMU with Direct Connect WinCEHave an RF connection. See RF Connection on Update TimeExplore Terminal Updating TerminalsEnabling Terminals for RF Connectivity RF ConnectionSelect Manual or Dhcp For the update to runClick OK to complete the setup Updating RF Terminals Exploring an RF TerminalScheduled Update Time Terminal Configuration SettingsTerminal Configuration Terminal Report MIB Files Snmp ConceptsDatalogic MIBs Additional ResourcesSetting up your Dhcp Server Appendix B Dhcp Server SetupDhcp Server Setup Appendix C Troubleshooting Start RF ConnectivityFMUTrapshot Windows Firewall IssuesHow to Open Ports in the Windows Firewall Used by Ports FMUFastTroubleshooting Click Add Port Troubleshooting Network Domain File Transfer Troubleshooting Troubleshooting User’s Manual Installing the Server Only component using XP Home Windows XP HomeCreating a Share in Windows XP Home Windows XP Home Technical Support Reseller Technical SupportTelephone Technical Support Terminal Report F00000001 Sample ReportsTroubleshooting Check Digit 1D Bar Code2D Bar Code ActiveSyncFalcon Management Utility FMU Falcon ConfigDevice PartnershipPortable Data Server Error LogNetwork ID PackagesLocator URL SymbologyStart Subnet Mask TracertFalcon Management Utility NET AddArchitecture Basic Files Complete System Control Datalogic MIBsPrinting MIB MIB Files Network Network Settings PackageKeystrokes MenubarXML TroubleshootingUniform Resource Locator URL USB User InterfaceIndex User’s Manual Index Ascii Character Set Corporate Headquarters