Datalogic Scanning PDA user manual Reseller Technical Support, Telephone Technical Support

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Troubleshooting

Technical Support

Datalogic Mobile Website Support

The Datalogic Mobile website (www.mobile.datalogic.com) is the complete source for technical support and information for Datalogic products. The site offers the Datalogic TekForum, product support, product registration, war- ranty information, product manuals, product tech notes, software updates, demos, and instructions for returning products for repair.

Datalogic Mobile Website TekForum

Search for information on the TekForum on the Datalogic home page. Browse the TekForum to find answers to your questions about common technical issues.

Reseller Technical Support

An excellent source for technical assistance and information is an authorized Datalogic reseller. A reseller is acquainted with specific types of businesses, application software, and computer systems and can provide individualized assistance.

Telephone Technical Support

If you do not have internet or email access, you may contact Datalogic techni- cal support at (541) 743-4802.

74	Falcon® Management Utility (FMU)

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Contents User’s Manual Patents Datalogic Mobile, IncDisclaimer Table of Contents Printing Reports Terminal Properties Appendix D. Glossary Definitions Payment and Taxes Infringement General Provisions Preface OverviewRegistration Style Conventions Manual Formatting ConventionsQuick Start Introduction AdvantagesFeatures System Requirements System RequirementsSupported portables Complete System/Workstation MinimumBefore You Begin Installing FMUFMU Installation Options Establish Communication to TerminalsFirewalls and File Sharing Using FirewallsSetting Up File Sharing \Program Files\Datalogic\FMU\Workstation\Pack- ages Separate Workstation/Server Setting Up FMUComplete System FMU Console Terminals Single Server FMU Server ArchitectureSingle Server Support Multiple Server Support Terminal GroupsChapter About FMU FMU’s TechnologyFMU Server and Client User Interface Maintaining Current FilesMost features of FMU can be accessed several different ways Menu Toolbar Start Shortcut Tree View List ViewFMU Components FMU StartServers ConfigurationConfiguration Assigned Pa Terminal GroupsTerminal Available PackagesAssigned Packages Add MenuFile Exit Update Terminals NowAssign Packages Edit View Help Toolbar Printing ReportsAbout FMU Chapter FMU Operation Managing ServersIP Address Server Path Adding a ServerName Viewing or Editing Server Properties Server Error LogDeleting a Server Add License UpdatesAllow older Adding a Group Group Configuration SettingsWorking with Groups Deleting a Group Adding and Assigning Packages Renaming a GroupAdding a Package Adding Files to a PackageKeyboard SourceDestination RF CardImage Adding a Firmware Image FileTerminal type FirmwareViewing a File List BoardAssigning a Package TerminalsTerminal Check-in Terminal SetupAdding Terminals IP AddressDelete Terminal Terminal PropertiesAbout Files Working with FilesFile Properties FMU Operation Configuration Settings Configuration SettingsAll On Reset ValuesAll Off Symbology Settings Configure Symbology SettingsDevice Settings Configure Device SettingsSubnet Mask Network SettingsDescription Action Enable Dhcp GatewayFDU Configuration Settings 2D Imager Settings Imager Configuration SettingsConfiguration Settings Terminal to FMU Server Communications WinCE Direct ConnectEnabling a Terminal for FMU with Direct Connect Windows MobileUpdating Terminals Update TimeExplore Terminal Have an RF connection. See RF Connection onRF Connection Enabling Terminals for RF ConnectivityFor the update to run Select Manual or DhcpClick OK to complete the setup Exploring an RF Terminal Updating RF TerminalsTerminal Configuration Settings Scheduled Update TimeTerminal Configuration Terminal Report Snmp Concepts MIB FilesAdditional Resources Datalogic MIBsAppendix B Dhcp Server Setup Setting up your Dhcp ServerDhcp Server Setup Appendix C Troubleshooting RF Connectivity StartUsed by Ports FMUFast Windows Firewall IssuesHow to Open Ports in the Windows Firewall FMUTrapshotTroubleshooting Click Add Port Troubleshooting Network Domain File Transfer Troubleshooting Troubleshooting User’s Manual Creating a Share in Windows XP Home Installing the Server Only component using XP HomeWindows XP Home Windows XP Home Telephone Technical Support Technical SupportReseller Technical Support Sample Reports Terminal Report F00000001Troubleshooting ActiveSync 1D Bar Code2D Bar Code Check DigitPartnership Falcon ConfigDevice Falcon Management Utility FMUPackages Server Error LogNetwork ID Portable DataTracert SymbologyStart Subnet Mask Locator URLControl Datalogic MIBs NET AddArchitecture Basic Files Complete System Falcon Management UtilityMenubar MIB MIB Files Network Network Settings PackageKeystrokes PrintingUSB User Interface TroubleshootingUniform Resource Locator URL XMLIndex User’s Manual Index Ascii Character Set Corporate Headquarters