Planar UR8450-MX, UR8450-LX, UR8450-3D Troubleshooting During Installation, UltraRes LED Codes

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UltraRes LED Codes

Troubleshooting During Installation

This section includes troubleshooting information about different issues you may encounter during the installation process or after your display has been running for some time. If you are not able to solve your issue in this section, please contact Planar’s Technical Support team for assistance.

UltraRes LED Codes

The LED on the UltraRes display will show different things, depending on the state of the display.

System State

LED Behavior

 

 

Power Up

LED blinks on and off every 500 ms until it goes into

 

standby mode.

 

 

Standby

After the LED is powered on, the LED will be red

 

while in standby mode.

 

 

Error

LED blinks on for 2 seconds and off for 4 seconds.

 

 

Firmware Upgrade

LED blinks on for 1 second and off for 1 second.

 

 

Cool Down

Off

 

 

Planar UltraRes User Manual

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Contents Page Warranty and Service Plans RoHS Compliance Statement Table of Contents Connecting the Wired IR Module Remote Monitoring Software Setup Upgrading Network Firmware Symptom Can’t Get PC to Output 4K @ 24/30Hz Introduction Important Safety Instructions Page European Union Disposal Information Burn-In Versus Temporary Image Retention Recommended UsageCooling Requirements Normal Use Thermal GuidelinesBasic Concept of Planar UltraRes Display Using the Remote Control Powering On/Off Planar UltraRes Displays Planar UltraRes in Standby Mode Supported Formats for Single Inputs Input SetupSupported Formats for Multiple Inputs Input Setup Tools/Equipment List Installing a Planar UltraRes DisplayPlan Your Installation Before You BeginSupported Graphics Cards Setting Up AMD Graphics Cards For 3D Content Recommended PCs Setting Up Nvidia Graphics CardsLCD Module Box Unpacking and Checking AccessoriesKickstand Mounts to the display when Bracket Following items are included in the accessory kit Accessory KitUnpacking and Checking Accessories LCD Installation Installing an UltraRes Display on a Wall Page Installing an UltraRes Display on a Wall Installing an UltraRes Display on a Wall Installing an UltraRes Display on a Wall Installing an UltraRes Display on a Wall Installing an UltraRes Display on a Wall Using the Kickstand Bracket Connections Connecting AC PowerConnecting the Wired IR Module Connecting Sources Setting Up UltraRes Using Multiple Inputs Using UltraRes Control Software to Set Up Multiple Inputs Connections Setting Up UltraRes Using Single Inputs Selecting Individual Inputs Using the Remote Control Connections Connections Installing the UltraRes Control Software Page Page Installing USB Drivers Using the UltraRes Control Software Model name Serial number Setting Up Sources Standby Mode Auto Power Off TimerTurning Local Dimming On or Off Changing Frame DelayChanging Backlight Intensity Upgrading Firmware Upgrading Firmware Upgrading Firmware Error Codes Error Codes Dhcp Network Setup Network SettingsDhcp Network Setup Static IP Network Setup Open Network and Sharing Center Static IP Network Setup Static IP Network Setup Remote Monitoring Home Planar UltraRes Remote Monitoring SoftwareRemote Monitoring Display Control Remote Monitoring Unit StatusRemote Monitoring Power On/Off Remote Monitoring Source Setup Remote Monitoring Admin Setup Remote Monitoring Advanced SetupRemote Monitoring Network Setup Remote Monitoring Network Setup Use this page to change date and time information as needed Remote Monitoring Date and TimeRemote Monitoring Access Control Remote Monitoring Software Setup Upgrading Network Firmware Remote Monitoring Reboot Remote Monitoring Reboot External Control RS232 Communication Connecting the RS232 CableSetting Up Multiple Inputs Using RS232 Commands Setting Up Single Inputs Using RS232 Commands RS232 Command Format RS232 CommandsUwwwx=z CR RS232 Response FormatRS232 Command/Response Examples Setting Command Read Min Max String? Supported UltraRes RS232 CommandsMI1 Setting Object Name Description Value Snmp MonitoringSending RS232 Commands Via UDP IR Command Protocol Using Discrete IR CodesRemote Control Address Data NEC Data From Remote Supported UltraRes IR CommandsUsing Discrete IR Codes LCD Module Specifications SpecificationsEnvironmental Specifications Compatible Video Sources Signal CompatibilitySignal Compatibility Display Dimensions Front, Side and Top Views UltraRes DimensionsDisplay Dimensions Rear View Rear View Wall Mount Hangers and Service Panel Locations Landscape Wall Mounts Front and Bottom Views Landscape Wall Mounts Sides Views Portrait Wall Mounts Front View Portrait Wall Mounts Sides Views Optional Pedestal Mount Front View Optional Pedestal Mount Top and Bottom Views Optional Pedestal Mount Single and Double Sided Optional Pedestal Mount Double Sided in Service Position 100 UltraRes LED Codes Troubleshooting During InstallationError Code Meaning Error Codes in the UltraRes Control SoftwareEeprom Symptom Can’t Get PC to Output 4K @ 24/30Hz Symptoms, Possible Causes and SolutionsSymptom Can’t Get PC to Output 4K @ 60Hz Symptom IR Isn’t Working Properly Accessing Planar’s Technical Support Website Downloading Utility Software Regulatory Information 110 Index Using, 82 IR commands Network setup Index