Planar UR8450-3D, UR8450-LX, UR8450-MX manual Eeprom

Page 109

Error Codes in the UltraRes Control Software

Error Code

Meaning

Display Behavior and Solution

 

 

 

DC Power Supply

One of the DC-DC converters on

The display will not start up if this

Failure

the main board of the display has

occurs.

 

failed.

Solution: The main board needs to

 

 

be replaced.

 

 

 

FPGA Initialization

One of the FPGAs on the main

There are two possible causes: one

Failure

board did not start up correctly.

of the FPGAs has corrupt code or is

 

 

damaged.

 

 

Solution: First check the FPGA

 

 

status LEDs on the main board. If

 

 

one is not blinking, that FPGA

 

 

didn’t start up. The FPGA code may

 

 

need to be programmed again.

 

 

Solution: If reprogramming an

 

 

FPGA doesn’t work, it is likely the

 

 

FPGA is damaged. If this is the case,

 

 

the main board needs to be

 

 

replaced.

 

 

 

Calibration

The main board could not

It is likely that the calibration

EEPROM Failure

communicate with the calibration

EEPROM cable is disconnected.

 

EEPROM.

Solution: Connect the EEPROM

 

 

cable.

 

 

 

Planar UltraRes User Manual

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Contents Page Warranty and Service Plans RoHS Compliance Statement Table of Contents Connecting the Wired IR Module Remote Monitoring Software Setup Upgrading Network Firmware Symptom Can’t Get PC to Output 4K @ 24/30Hz Introduction Important Safety Instructions Page European Union Disposal Information Burn-In Versus Temporary Image Retention Recommended UsageCooling Requirements Normal Use Thermal GuidelinesBasic Concept of Planar UltraRes Display Using the Remote Control Powering On/Off Planar UltraRes Displays Planar UltraRes in Standby Mode Supported Formats for Multiple Inputs Input SetupSupported Formats for Single Inputs Input Setup Plan Your Installation Installing a Planar UltraRes DisplayBefore You Begin Tools/Equipment ListSupported Graphics Cards Setting Up AMD Graphics Cards For 3D Content Recommended PCs Setting Up Nvidia Graphics CardsLCD Module Box Unpacking and Checking AccessoriesKickstand Mounts to the display when Bracket Following items are included in the accessory kit Accessory KitUnpacking and Checking Accessories LCD Installation Installing an UltraRes Display on a Wall Page Installing an UltraRes Display on a Wall Installing an UltraRes Display on a Wall Installing an UltraRes Display on a Wall Installing an UltraRes Display on a Wall Installing an UltraRes Display on a Wall Using the Kickstand Bracket Connecting the Wired IR Module Connecting AC PowerConnections Connecting Sources Setting Up UltraRes Using Multiple Inputs Using UltraRes Control Software to Set Up Multiple Inputs Connections Setting Up UltraRes Using Single Inputs Selecting Individual Inputs Using the Remote Control Connections Connections Installing the UltraRes Control Software Page Page Installing USB Drivers Using the UltraRes Control Software Model name Serial number Setting Up Sources Standby Mode Auto Power Off TimerChanging Backlight Intensity Changing Frame DelayTurning Local Dimming On or Off Upgrading Firmware Upgrading Firmware Upgrading Firmware Error Codes Error Codes Dhcp Network Setup Network SettingsDhcp Network Setup Static IP Network Setup Open Network and Sharing Center Static IP Network Setup Static IP Network Setup Remote Monitoring Home Planar UltraRes Remote Monitoring SoftwareRemote Monitoring Display Control Remote Monitoring Unit StatusRemote Monitoring Power On/Off Remote Monitoring Source Setup Remote Monitoring Admin Setup Remote Monitoring Advanced SetupRemote Monitoring Network Setup Remote Monitoring Network Setup Use this page to change date and time information as needed Remote Monitoring Date and TimeRemote Monitoring Access Control Remote Monitoring Software Setup Upgrading Network Firmware Remote Monitoring Reboot Remote Monitoring Reboot External Control Setting Up Multiple Inputs Using RS232 Commands Connecting the RS232 CableRS232 Communication Setting Up Single Inputs Using RS232 Commands RS232 Command Format RS232 CommandsUwwwx=z CR RS232 Response FormatRS232 Command/Response Examples Setting Command Read Min Max String? Supported UltraRes RS232 CommandsMI1 Setting Object Name Description Value Snmp MonitoringSending RS232 Commands Via UDP IR Command Protocol Using Discrete IR CodesRemote Control Address Data NEC Data From Remote Supported UltraRes IR CommandsUsing Discrete IR Codes LCD Module Specifications SpecificationsEnvironmental Specifications Compatible Video Sources Signal CompatibilitySignal Compatibility Display Dimensions Front, Side and Top Views UltraRes DimensionsDisplay Dimensions Rear View Rear View Wall Mount Hangers and Service Panel Locations Landscape Wall Mounts Front and Bottom Views Landscape Wall Mounts Sides Views Portrait Wall Mounts Front View Portrait Wall Mounts Sides Views Optional Pedestal Mount Front View Optional Pedestal Mount Top and Bottom Views Optional Pedestal Mount Single and Double Sided Optional Pedestal Mount Double Sided in Service Position 100 UltraRes LED Codes Troubleshooting During InstallationError Code Meaning Error Codes in the UltraRes Control SoftwareEeprom Symptom Can’t Get PC to Output 4K @ 24/30Hz Symptoms, Possible Causes and SolutionsSymptom Can’t Get PC to Output 4K @ 60Hz Symptom IR Isn’t Working Properly Accessing Planar’s Technical Support Website Downloading Utility Software Regulatory Information 110 Index Using, 82 IR commands Network setup Index