Symptoms, Possible Causes and Solutions
Symptom: Can’t Get PC to Output 4K @ 60Hz
Solution
Change the Input Source setting to one of the other quadrant inputs. For example, if you are using HDMI
Possible Cause
The connector overmold is too large, which can cause the pins not to contact properly on some cards.
Solution
If using DisplayPort, make sure the connector overmold isn’t too large.
Overmold is | Overmold | |
within | ||
is too wide | ||
specification | ||
|
Planar UltraRes User Manual | 105 |