BenQ SP890 user manual Troubleshooting, Problem Cause Remedy

Page 56

English

Troubleshooting

Problem

Cause

Remedy

 

 

Plug the power cable into the AC inlet on the

 

There is no power from the power

rear of the projector, and plug the power cable

 

into to the power outlet. If the power outlet

 

cable.

 

has a switch, make sure that it is switched on.

The projector does not

 

 

(See page 20.)

turn on.

 

 

Attempting to turn the projector on

Wait until the cooling down process has

 

 

again during the cooling process.

completed.

 

 

 

 

The lamp cover is not securely

Correctly attach the lamp cover. (See page 52.)

 

attached.

 

 

 

 

 

 

The video source is not turned on or

Turn the video source on and check that the

 

signal cable is connected correctly. (See page

 

connected correctly.

 

17.)

 

 

 

 

 

No picture.

The projector is not correctly

Check the connection. (See page 17.)

connected to the input source device.

 

 

 

 

 

 

The input source has not been

Select the correct input source with the Source

 

keys on the remote control or SOURCE on the

 

correctly selected.

 

projector. (See page 21.)

 

 

 

 

 

Image is unstable.

The connection cables are not securely

Correctly connect the cables to the

connected to the projector or the

appropriate terminals. (See page 17.)

 

signal source.

 

 

 

 

 

 

The projection lens is not correctly

Adjust the focus of the lens using the focus

 

focused.

ring. (See page 25.)

Picture is blurred.

 

 

The projector and the screen are not

Adjust the projection angle and direction as

 

well as the height of this projector if necessary.

 

aligned properly.

 

(See page 25.)

 

 

 

 

 

 

The batteries are out of power.

Replace both of the batteries with new ones.

 

(See page 7.)

 

 

Remote control does

 

 

There is an obstacle between the

Remove the obstacle. (See page 7.)

not work correctly.

remote control and the projector.

 

 

 

 

 

You are too far away from the

Stand within 8 meters (26.2 feet) of the

 

projector.

projector. (See page 7.)

 

 

 

56 Additional information

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Page 55 Page 57
Contents Welcome Table of contents Important safety instructions Do not cover the projector with any item Disposal Moisture condensationAvoid volatile liquids Shipping contents OverviewCeiling mounting the projector Remote control batteriesRemote control operation Projector features Projector exterior view Front and upper side viewRear view Under viewControl panel Remote control Choosing a location Floor FrontCeiling Front Floor RearObtaining a preferred projected image size Projection dimensions Installation for a 169 ratio screenInstallation for a 43 ratio screen HighestLens Height HShifting the projection lens To use the lens shift leverConnecting Hdmi devices PreparationsReference Picture quality ComponentConnecting component-video devices Connecting S-Video or video devicesConnect the projector to a computer with a VGA cable Connecting a computerConnecting a monitor Turning the projector on PreparationsChanging Color Space Using the OSD menuSelecting an input source Using the menus Using a security cable lockUse / to highlight the System Setup menu Securing the projectorIf you forget the password Utilizing the password functionSetting a password Disabling the password function Entering the password recall procedureChanging the password Adjusting the projected image Adjusting the projection angleAuto-adjusting the image Fine-tuning the image size and clarityNo parallel sides Correcting picture distortionTwo parallel sides Using the preset and user modes Selecting a preset modeFine-tuning the selected picture mode To fine-tune the picture modeSetting the User 1/User 2 mode Resetting the picture modePress to highlight Load Settings From To reset the picture mode to the preset factory valuesFine-tuning the picture quality Setting Black Level Selecting a color temperatureAdvanced picture quality controls Controlling image claritySetting a preferred color temperature Selecting a Gamma settingAdjusting Brilliant Color To set a preferred color temperatureColor Management Setting Film ModeTo adjust and store the settings About the aspect ratio Setting 3D Comb FilterSelecting the aspect ratio Using Panamorph lenses optional Image Using the entire resolutionAspect ratio Aspect ratio image 169 displayUtilizing FAQ function DisableHiding the image Freezing the imageAdjusting the sound Adjusting the sound levelTurning off the Power On/Off Ring Tone Muting the soundConfiguring the Lan Control Settings Controlling the projector through a Lan environmentControlling the projector remotely through a web browser If you are in a Dhcp environmentIi To switch input source, click on your desired signal Auto SourceMenu item Press Exit to go back to the remote network operationOperating in a high altitude environment To activate High Altitude ModePress to highlight High Altitude Mode Displaying more than one image source simultaneously To display the PIP windowHighlight PIP and press / to select On PIP function is effective at below source combinationsTurning the projector off Main menu Sub-menu Options On-Screen Display OSD menusOn-Screen Display OSD structure System Setup DisplaySetup InformationFunction Description Picture -- Basic menuPicture -- Advanced menu Display menu Sleep Timer Menu Settings Menu PositionClosed Caption Enable LanguageAdvanced Setup menu Information menu Cleaning the lens Cleaning the projector caseCare of the projector Storing the projectorSetting Lamp Power as Economic Setting Auto OffLamp information Getting to know the lamp hourStatus Message Timing of replacing the lampReplacing the lamp Reapply power and turn the projector back on Resetting the lamp timer Indicators Power Temp Lamp Status & DescriptionTroubleshooting Problem Cause RemedySpecifications OpticalElectrical TerminalsDimensions Mm x 318 mm x 169 mm W x D x HTiming chart Format Resolution Refresh rate FrequencySupported timing for PC input KHz MHzFormat Resolution Refresh rate Hz Freq. KHz Pixel Freq. MHz Format Resolution Refresh rate Freq. KHz Pixel Freq MHzSupported timing for Edtv and Hdtv via Component inputs Supported timing for Video and S-Video inputsDisclaimer WarrantyCopyright FCC statement for United States users EEC statement for European usersMIC statement Weee directiveEnglish
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