Smart Technologies 3000i manual To update the control panel firmware

Page 16

2Open the WBDiag application as follows:

a On the Boards tab, click the Log button. The Status Log opens.

b Click the Diagnostics button. The WBDiag application opens.

3Open the port in WBDiag as follows:

a There are four numbered COM port buttons on the WBDiag toolbar. Ensure that the correct one for your interactive whiteboard is selected.

WARNING:

Do not click the button or the Download Firmware command on the Board menu, as that would replace your serial controller firmware with firmware intended for the control panel, thereby rendering your system inoperable.

COM 1 Selected

bClick the Open Port button.

When the port is successfully opened, an OPEN SUCCEEDED!! message appears.

4Select Wonderbar > Hardware Info and take note of the firmware version in the dialog box that appears.

5If the firmware version is 2.0, 2.10 or 2.11, update the firmware as explained in the next section.

OR

If the firmware version is 2.12 or higher, there’s no need to update the control panel firmware. However, before you integrate the Room Control Module:

a Select File > Exit in the WBDiag window.

bClick the Close button in the Status Log. The SMART Board Control Panel appears.

cOn the Boards tab, click the Connect button. The Select COM Port dialog box opens.

dUnder Manual, select the correct COM port from the list and then click the Select button.

OR

Click the Detect SMART Hardware button. The system searches for the presence of the interactive whiteboard until the correct COM port is located.

To update the control panel firmware

The port for your interactive whiteboard should still be disconnected. If it isn’t, follow the instructions in step 1 on page 11. In addition, the WBDiag application should still be open. If it isn’t, follow the instructions in step 2 on page 12.

1Copy the hex file on the supplied diskette to the hard drive of the laptop or internal computer. The hex file is also available from our Web site at www.smarttech.com/support/firmware.

NOTE: The port should still be open. If it isn't, select the COM port for your interactive whiteboard in WBDiag and click the Open Port button.

2Select Wonderbar > Download Firmware. The Open dialog box appears.

12

Room Control Module Installation Guide for the 3000i

99-00360-02 REV A0

Image 16
Contents Room Control Module FCC Warning Contents Page Installing the Room Control Module About the Custom Straight-Through MOD4 I2C CablesRemoving the Blank Panel Completing the Computer 2 X-Port 20 Serial Panel Connections MOD4 I2C Cable Inserting the Room Control Module Reconnect the computer 2 serial cable Connecting the I2C Flash Adapter Cable Serial No Updating the Control Panel FirmwareVertical Jack I2C Control Panel Flash Cable Connecting the I2C Control Panel Flash Cable Serial No Connecting to a Third-Party Room-Control System Updating the Control Panel Firmware Use the following pin assignment for the cableTo update the control panel firmware Attempting to Program the Firmware on the Wonderbar Product Warranty Customer SupportContacting Smart Technical Support Other Smart Contacts