Brother LW6091001 appendix Troubleshooting

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TROUBLESHOOTING

	What to do when...

Problem	Solution
The screen ‘locks’, or	Refer to “Resetting the P-touch” on page 71 and reset the
the P-touch does not	internal memory to the initial settings. If resetting the P-touch
respond normally.	does not solve the problem, disconnect the AC adapter and
	remove the batteries for more than 10 minutes.
The display remains	Check that the batteries are correctly installed and that the
blank after turning on	AC adapter designed exclusively for your P-touch
the power.	(provided) is correctly connected.
The LCD messages	Refer to “Setting Language and Unit” on page 22 to select
are displayed in a	your desired language.
foreign language.
The label is not	• Check that text has been entered and that the tape
printed after pressing	cassette is installed correctly with sufficient tape
the Print key.	remaining.
	• If the tape is bent, cut off the bent section and thread the
	tape through the tape exit slot.
	• If the tape is jammed, remove the tape cassette and then
	pull out the jammed tape and cut it. Check that the end of
	the tape passes through the tape guide before reinstalling
	the tape cassette.
The label is not	• Remove the tape cassette and reinstall it, pressing it firmly
printed correctly.	until it clicks into place.
	• If the print head is dirty, clean it with a cotton swab or
	optional print head cleaning cassette (TZ-CL4).
	• Check that the Cut Option setting is not set to Chain or No
	Cut, as the tape will not be fed after printing the label.
	Alternatively, hold down the Shift key and press the
	Preview key to feed and cut the tape.
The ink ribbon is	If the ink ribbon is broken, replace the tape cassette. If not,
separated from the	leave the tape uncut and remove the tape cassette, then
ink roller.	wind the loose ink ribbon onto the spool as shown in the
	figure.
						Spool

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Contents USER’S Guide Declaration of Conformity Europe Only IntroductionBrother P-touch Electronic Labeling System Trademarks and Copyrights Contents Label Printing Troubleshooting „ Create a label with the P-touch How to use the P-touch„ Printing from the Label Collection „ Create a label by connecting your P-touch to a PCTouch Safety PrecautionsTape Cutter BatteryAC adapter Do not apply excessive pressure to the cutter unit General Precautions Symbols Used in this Guide Unpacking Your P-touch Getting StartedTape viewer Tape exit slot Keyboard Print head Tape cutter General DescriptionLCD Display LCD Display & KeyboardKey Names and Functions Symbol SetupText LabelBattery Power SupplyAC Adapter Inserting a Tape Cassette ZAuto Power-Off Timez Turning Power On/OffWith battery Touch only Connected to PCFeed Only Feeding TapeFeed & Cut LCD Contrast Display ModeLCD Display Back Light Setting Language and UnitLanguage UnitEditing a Label Using Text ReminderEntering and Editing Text Entering Text from the KeyboardAdding a New Block Adding a New LineMoving the Cursor Inserting Text„ Deleting one character at a time Deleting TextEntering Symbols Using the Symbol Function Entering SymbolsUsing Symbol Update Function Category Symbols ZSymbol ListzAccented Characters Entering Accented CharactersZAccented Character Listz Setting Character Attributes by Each Line Setting Character AttributesSetting Character Attributes by Label Attribute Value Result ZSetting OptionszWhen Auto is selected, the text is Off Left Setting Auto Fit StyleAttribute Value Setting Label Attributes ZFramesz Attribute Value Result Using Templates Example creating an Asset Tag Using Auto-Format LayoutsCutting is disabled when Cut Option is set to Special Tape Binder Spine ZTemplateszAttribute Value Details Label Using Block Layouts 2LineA ZBlock Layoutsz2LineB Block layout Mm tape 3Line +2Line Clock Setting Using Time & Date FunctionZTime & Date Format Optionsz Time & Date Format SettingAttribute 31/12/2099ZTime Stamp Timing Optionsz Time Stamp Setting Timing2359 Attribute Value DescriptionForward Time Stamp FormatZTime Stamp Format Optionsz ZTime Stamp Forward Optionsz Creating a Bar Code LabelZBar Code Settingsz Setting Bar Code ParametersZSpecial Character Listz Entering Bar Code DataCode Editing and Deleting a Bar CodeCODE128, GS1-128 UCC / EAN-128 Label Preview Label PrintingPrinting a Label Label PrintingPrinting Multiple Copies Printing a Single CopyAuto-numbering Labels Mirror Printing Tape Cutting Options ZTape Cuttingz Setting Description ExampleAttaching Labels Adjusting the Label LengthPress the Label Collection key Printing from the Label CollectionCategory ZLabel Collection ListzCategory Label Retail Mm tape Only Personal Downloading a Label Collection Category to your P-touch Downloading a new Label Collection Category Windows onlyLabel Printing Press the Label Collection key Click the Computer software update icon Label Printing Using the File Memory Using the File MemoryStoring a Label into Memory Opening a Stored Label FileDeleting a Stored Label File Printing a Stored Label FileMaintenance Resetting the P-touchResetting data to factory settings Downloaded data is reset Cleaning the UnitCleaning the Tape Cutter Cleaning the Print HeadTroubleshooting TroubleshootingProblem Solution Message Cause/Remedy Error MessagesCassette Tape Width Incorrect Installed tape is notValue Select OtherSpecification SpecificationsAppendix Main UnitIndex Index