Panasonic KX-FT21HK operating instructions LCD display, Display message Cause & Remedy

Page 57

Error Messages

LCD display!

If the unit detects a problem, one or more of the following messages will appear on the display.

 

Display message

 

Cause & Remedy

 

 

 

 

 

 

 

● There is something wrong with the unit. Contact our service

 

CALL SERVICE 1

 

 

personnel.

 

 

 

 

 

 

CALL SERVICE 2

 

 

 

 

 

 

 

 

 

 

 

 

 

● The cover is open. Close it.

 

CHECK COVER

 

 

 

 

 

 

 

 

 

 

 

 

 

 

● The document is not fed into the unit properly. Reinsert the

 

CHECK DOCUMENT

 

 

document. If misfeeding occurs frequently, clean the document

 

 

 

 

 

 

 

 

feeder rollers and try again (p. 63). If the problem remains, adjust

 

 

 

the feeder pressure (p. 62).

 

 

 

● Attempted to transmit a document longer than 600 mm. Press the

 

 

 

STOP button to remove the document. Divide the document

 

 

 

into two or more sheets and try again.

 

 

 

 

 

 

 

● Memory (telephone numbers, parameters, etc.) has been erased.

 

CHECK MEMORY

 

 

Re-program.

 

 

 

 

 

 

 

 

 

 

 

 

● The other party’s fax machine is busy or ran out of recording

 

NO RESPONSE

 

 

paper. Try again.

 

 

 

 

 

 

 

 

 

 

 

 

● The unit ran out of recording paper. Install a recording paper roll

 

OUT OF PAPER

 

 

(p. 17).

 

 

 

 

 

 

 

 

 

 

 

 

● The other party’s fax machine does not have a polling feature.

 

POLLING ERROR

 

 

Check with the other party.

 

 

 

 

 

 

 

 

 

 

 

 

● The other party’s fax machine is busy or ran out of recording

 

REDIAL TIME OUT

 

 

paper. Try again.

 

 

 

 

 

 

 

 

 

 

 

 

● The document is jammed. Remove the jammed document (p. 62).

 

REMOVE DOCUMENT

 

 

 

 

 

 

 

 

 

 

 

 

 

 

● A transmission error occurred. Try again.

 

TRANSMIT ERROR

 

 

 

 

 

 

 

 

 

 

 

 

 

 

● The unit is too hot. Let the unit cool down.

 

UNIT OVERHEATED

 

 

 

 

 

 

 

 

 

 

 

Help

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Contents PFQX1383ZA WH1199WN0 Operating InstructionsFor your future reference Welcome to the world of Panasonic facsimilesSave These Instructions Important safety instructions10 cm Installing the recording paperConnections Power cordHandset cord Telephone line cordVoice calls answering Voice calls makingFax sending Fax receiving Copying Table of Contents Initial Preparation Telephone Fax/Copy Help HelpAccessories Included accessoriesAccessory order information Help Button Help functionHelp START/COPY/SET Location Finding the ControlsInitial Preparation Document stacker OverviewSetup Recording paperDocument stacker Dialling mode! touch tone or pulse MenuMenu START/COPY/SET Setting the date and time Date and time, your logo and facsimile telephone numberMenu Stop START/COPY/SET Example Bill Setting your logoMenu Stop Delete To delete a characterTo select characters with the dial keypad Keys CharactersStop Setting your facsimile telephone number Press 2 3 4 5 6 7To correct a mistake To delete a number Adjusting volumes VolumesRinger volume Handset receiver volumePress Monitor Making and Answering CallsMonitor REDIAL/PAUSE To redial the last numberMonitor Tone button TONE, Flash and Pause buttonsFlash button Entering pausesAutomatic Dialling Storing names and telephone numbers for automatic diallingMenu Stop START/COPY/SET Lower Monitorlower Making a voice call using automatic diallingDirectory START/COPY/SET Press DirectoryTalking to the caller after fax transmission or reception Voice ContactInitiating voice contact Receiving a request for voice contactSending Faxes ResolutionSending a fax manually Stop Monitor REDIAL/PAUSE START/COPY/SETMonitor Stop Lower Directory Sending a fax using automatic diallingEffective scanning area Document weight Documents you can sendMaximum size Sample of a sending report Sending report for confirmationSample of a journal report Automatic journal reportTo cancel the delayed transmission setting Delayed transmission Sending a fax at a specified timeTo cancel the transmit polling Overseas mode Connecting tone Setting the unit to receive calls PRE-SELECTED SettingReceiving Faxes Remote activation TEL/FAX modeReceive Mode Stop START/COPY/SET TEL mode Answering all calls manuallyFriendly reception feature To stop receivingFAX only mode All calls are received as faxes Activating the FAX only modeReceive Mode FAX only mode ring count Fax activation code Extension telephoneWhat is a duplex ring service? Receiving with a duplex ring serviceTo use one of the telephone numbers as a facsimile number Ring patternsHow the unit will answer in each receive mode Setting the ring pattern detectionTEL/FAX delayed Ring count Fax calling tone Silent fax recognition Ring countVoice call Ring pattern when an extension telephone is connected TEL/FAX delayed Ring countFax calling Changing the Auto Answer setting to the TEL/FAX mode Receive Mode Menu START/COPY/SETWe recommend the following setup Silent fax recognition ring count TEL/FAX delayed ring countFriendly reception Auto disconnection Pager call when your unit receives a fax Press Start /COPY/SETHow your unit and pager work Copying Stop START/COPY/SET ResolutionMaking a copy To stop copyingCommunication message Error Cause & Remedy Code Error MessagesReports START/COPY/SET buttonDisplay message Cause & Remedy LCD displayOperations CONNECTING..... but faxes are Problem Cause & Remedy Cannot receive documentsProblem Cause & Remedy Cannot select the desired Receive modeProblem Cause & Remedy Unit does not make a copy If a power failure occursDirty pattern or a black line Copied image is distortedRecording paper jam JamsSending document does not feed, or multi-feeds Document jamDocument feeder CleaningThermal head Button Caution Do not push on the black coverFor the advanced feature list, press , then Printing the feature settings, telephone numbers, journalPrint Reports For the telephone number list, press , thenSetting the original mode Original Mode / ResetResetting the advanced features Start /COPY/SETTechnical data about this product SpecificationsIndex IndexReport Voice call Summary of user programmable features Features SummaryBasic features Advanced featuresFAX only Normal

KX-FT21HK specifications

The Panasonic KX-FT21HK is a versatile and reliable fax machine that caters to both home and small office environments, offering a blend of efficiency and convenience. One of its primary features is the thermal transfer printing system, which delivers crisp, clear fax documents with a resolution of up to 203 x 392 dpi. This ensures that every detail is captured, making it ideal for sending important documents, contracts, and graphics.

An important characteristic of the KX-FT21HK is its compact design. With its sleek dimensions, this fax machine is built to fit into limited spaces without compromising functionality. This design is complemented by a user-friendly control panel, which features an LCD display that provides easy navigation through settings and options.

The KX-FT21HK is equipped with a 14.4 kbps modem speed, which allows for rapid transmission speeds. This feature is especially beneficial in environments where time-sensitive documents must be sent quickly. Additionally, the fax memory capacity can hold up to 28 pages in memory, preventing loss of documents in case of paper runs out or machine errors.

Another noteworthy technology incorporated into the KX-FT21HK is its dual color printing capability. This feature allows users to send faxes in different colors, enhancing the clarity and appeal of the documents. Furthermore, it supports automatic and manual dialing, with 20-speed dial memory settings to facilitate quick connections without the need for repetitive number inputs.

The KX-FT21HK also comes with advanced functionalities such as the ability to send and receive faxes without the need for an external telephone line, combined with a built-in telephone functionality. This 2-in-1 feature is particularly advantageous for small businesses, as it saves both space and resources.

In terms of maintenance, the KX-FT21HK utilizes convenient toner cartridges that are straightforward to replace. The thermal transfer technology minimizes the mess associated with conventional ink printing, allowing for cleaner operation overall.

Overall, the Panasonic KX-FT21HK stands out as a reliable, efficient, and user-friendly fax machine, making it an excellent choice for individuals and businesses looking to streamline their document transmission processes. With its combination of essential features and ease of use, it effectively meets the demands of contemporary office settings.
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