Panasonic KX-FT21HK Document jam, Sending document does not feed, or multi-feeds

Page 62

Jams

Document jam!

If the unit does not release the document during feeding, remove the jammed document as follows.

1	Open the cover by pressing the cover open
1	button.
2	Remove the jammed document carefully.

3 Close the cover securely by pushing down on both ends.

Note:

●Do not pull out the jammed paper forcibly

before opening the cover.

Cover open button

Sending document does not feed, or multi-feeds!

If no feeding or multiple feeding occurs frequently, adjust the feeder pressure.

1	Open the cover by pressing the cover open
	button.

2 Shift the position of the lever using an instrument with a pointed end, such as a paper clip.

Right: When documents do not feed.

Center: Standard position (pre-selected)

Left: When documents multiple feed.

3 Close the cover securely by pushing down on both ends.

Left Right

Lever

Cover open button

Image 62

Contents Operating Instructions PFQX1383ZA WH1199WN0Welcome to the world of Panasonic facsimiles For your future referenceImportant safety instructions Save These InstructionsInstalling the recording paper 10 cmHandset cord Power cordConnections Telephone line cordVoice calls making Voice calls answeringFax sending Fax receiving Copying Table of Contents Help Initial Preparation Telephone Fax/Copy HelpAccessory order information AccessoriesIncluded accessories Help START/COPY/SET Help ButtonHelp function Finding the Controls LocationInitial Preparation Overview Document stackerDocument stacker SetupRecording paper Menu START/COPY/SET Dialling mode! touch tone or pulseMenu Menu Stop START/COPY/SET Setting the date and timeDate and time, your logo and facsimile telephone number Menu Stop Delete Setting your logoExample Bill To delete a characterStop To select characters with the dial keypadKeys Characters To correct a mistake To delete a number Setting your facsimile telephone numberPress 2 3 4 5 6 7 Ringer volume VolumesAdjusting volumes Handset receiver volumeMonitor REDIAL/PAUSE Making and Answering CallsPress Monitor To redial the last numberMonitor Flash button TONE, Flash and Pause buttonsTone button Entering pausesMenu Stop START/COPY/SET Lower Automatic DiallingStoring names and telephone numbers for automatic dialling Making a voice call using automatic dialling MonitorlowerPress Directory Directory START/COPY/SETInitiating voice contact Voice ContactTalking to the caller after fax transmission or reception Receiving a request for voice contactSending a fax manually ResolutionSending Faxes Stop Monitor REDIAL/PAUSE START/COPY/SETSending a fax using automatic dialling Monitor Stop Lower DirectoryMaximum size Effective scanning area Document weightDocuments you can send Sending report for confirmation Sample of a sending reportAutomatic journal report Sample of a journal reportDelayed transmission Sending a fax at a specified time To cancel the delayed transmission settingTo cancel the transmit polling Overseas mode Connecting tone Receiving Faxes Setting the unit to receive callsPRE-SELECTED Setting TEL/FAX mode Remote activationFriendly reception feature TEL mode Answering all calls manuallyReceive Mode Stop START/COPY/SET To stop receivingReceive Mode FAX only mode All calls are received as faxesActivating the FAX only mode FAX only mode ring count Extension telephone Fax activation codeTo use one of the telephone numbers as a facsimile number Receiving with a duplex ring serviceWhat is a duplex ring service? Ring patternsSetting the ring pattern detection How the unit will answer in each receive modeVoice call TEL/FAX delayed Ring count Fax calling toneSilent fax recognition Ring count Fax calling Ring pattern when an extension telephone is connectedTEL/FAX delayed Ring count We recommend the following setup Changing the Auto Answer setting to the TEL/FAX modeReceive Mode Menu START/COPY/SET TEL/FAX delayed ring count Silent fax recognition ring countFriendly reception Auto disconnection How your unit and pager work Pager call when your unit receives a faxPress Start /COPY/SET Making a copy Stop START/COPY/SET ResolutionCopying To stop copyingReports Error MessagesCommunication message Error Cause & Remedy Code START/COPY/SET buttonLCD display Display message Cause & RemedyOperations Problem Cause & Remedy Cannot select the desired Problem Cause & Remedy Cannot receive documentsCONNECTING..... but faxes are Receive modeDirty pattern or a black line If a power failure occursProblem Cause & Remedy Unit does not make a copy Copied image is distortedJams Recording paper jamDocument jam Sending document does not feed, or multi-feedsThermal head CleaningDocument feeder Button Caution Do not push on the black coverPrint Reports Printing the feature settings, telephone numbers, journalFor the advanced feature list, press , then For the telephone number list, press , thenResetting the advanced features Original Mode / ResetSetting the original mode Start /COPY/SETSpecifications Technical data about this productIndex IndexReport Voice call Basic features Features SummarySummary of user programmable features Advanced featuresNormal FAX only

KX-FT21HK specifications

The Panasonic KX-FT21HK is a versatile and reliable fax machine that caters to both home and small office environments, offering a blend of efficiency and convenience. One of its primary features is the thermal transfer printing system, which delivers crisp, clear fax documents with a resolution of up to 203 x 392 dpi. This ensures that every detail is captured, making it ideal for sending important documents, contracts, and graphics.

An important characteristic of the KX-FT21HK is its compact design. With its sleek dimensions, this fax machine is built to fit into limited spaces without compromising functionality. This design is complemented by a user-friendly control panel, which features an LCD display that provides easy navigation through settings and options.

The KX-FT21HK is equipped with a 14.4 kbps modem speed, which allows for rapid transmission speeds. This feature is especially beneficial in environments where time-sensitive documents must be sent quickly. Additionally, the fax memory capacity can hold up to 28 pages in memory, preventing loss of documents in case of paper runs out or machine errors.

Another noteworthy technology incorporated into the KX-FT21HK is its dual color printing capability. This feature allows users to send faxes in different colors, enhancing the clarity and appeal of the documents. Furthermore, it supports automatic and manual dialing, with 20-speed dial memory settings to facilitate quick connections without the need for repetitive number inputs.

The KX-FT21HK also comes with advanced functionalities such as the ability to send and receive faxes without the need for an external telephone line, combined with a built-in telephone functionality. This 2-in-1 feature is particularly advantageous for small businesses, as it saves both space and resources.

In terms of maintenance, the KX-FT21HK utilizes convenient toner cartridges that are straightforward to replace. The thermal transfer technology minimizes the mess associated with conventional ink printing, allowing for cleaner operation overall.

Overall, the Panasonic KX-FT21HK stands out as a reliable, efficient, and user-friendly fax machine, making it an excellent choice for individuals and businesses looking to streamline their document transmission processes. With its combination of essential features and ease of use, it effectively meets the demands of contemporary office settings.