Multi-Tech Systems MVP 800 manual Tech Support, Recording MultiVOIP Information

Chapter 6 - Warranty, Service, and Tech Support

Tech Support

Multi-Tech has an excellent staff of technical support personnel available to help you get the most out of your Multi-Tech product. If you have any questions about the operation of this unit, call 1-800-972- 2439. Please fill out the MultiVOIP information (below), and have it available when you call. If your MultiVOIP requires service, the tech support specialist will guide you on how to send in your MultiVOIP (refer to the next section).

Recording MultiVOIP Information

Please fill in the following information on your Multi-Tech MultiVOIP. This will help tech support in answering your questions. The same information is requested on the Warranty Registration Card.

Model No.: _________________________

Serial No.: _________________________

Software Version: ____________________

The model and serial numbers are on the bottom of your MultiVOIP.

Please note status of your MultiVOIP including LED indicators, screen messages, diagnostic test results, problems with a specific application, and so on. Use the space below to note the MultiVOIP status:

________________________________________________________________________________________________________

________________________________________________________________________________________________________

________________________________________________________________________________________________________

________________________________________________________________________________________________________

______________________________________________________________________________________________________________

______________________________________________________________________________________________________

______________________________________________________________________________________________________________

______________________________________________________________________________________________________

Contacting Technical Support

If you prefer to receive service online, via the internet, you can contact Tech Support via e-mail at the following address:

Country	By E-mail	By Telephone
France:	support@multitech.fr	+(33) 1-64 61 09 81
India:	support@multitechindia.com	+91 (124) 6340778
U.K.:	support@multitech.co.uk	+(44) 118 959 7774
U.S. and Canada:	support@multitech.com	(800) 972-2439
Rest of the World:	support@multitech.com	+(763) 717-5863

support@multitech.com

Internet:

http://www.multitech.com/_forms/email_tech_support.htm

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