Chapter | 5 | System Status and Error Messages |
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System Status and Error Messages
When an error occurs, the printer displays an appropriate message on the control panel LCD. Some errors are
The “stacker” errors can usually be cleared by pressing CLEAR. In some cases, you may need to lower and then raise the stacker tray, then press CLEAR to correct the error.
Errors requiring field service are printer failures that require the attention of service personnel. Before calling your service representative, press CLEAR to attempt to remove the message from the display. If the message disappears, the original message may have been a false error indication. If the message reappears, call for service.
Errors requiring reprinting are those errors which require reprinting to recover from an error condition. These are discussed in detail in the following topics.
IMPORTANT The stacker is reset automatically whenever you clear a paper fault (paper jam or fanfold paper empty) error.
Reprinting Pages After Fault Condition
The printer handles errors in three ways, depending on your configuration of the Reprint on Fault option in the Paper Control menu.
If Reprint on Fault is enabled (the default):
Any pages left in the printer at the time of failure will be reprinted.
No data is lost.
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