5 Troubleshooting

Troubleshooting

This chapter discusses diagnostic tests, paper jams, and status and error messages. For cleaning procedures and schedules, refer to Chapter 4, “Scheduled Maintenance."

Diagnostics

The printer includes self-diagnostic circuits and software to aid in the discovery, prevention, and correction of system problems and failures. Printer diagnostics fall into these categories:

Offline Diagnostics

Online Diagnostics

Offline Diagnostics

Most of the software diagnostics are executed when the printer is powered on, and when you request diagnostic information through the control panel.

Power-on Self Test

Each time the printer is powered on, it performs a power-on self test. There is no printout during this test. However, the printer displays any errors on the control panel, accompanied by an audible alarm.

You may request the following diagnostic and configuration information via the control panel, through various menus:

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Printronix L5535 manual Troubleshooting, Offline Diagnostics, Power-on Self Test