Fisher manual 1. Models 244EH and 244ER, Troubleshooting Chart, Error Message

Rosemount Models 244EH and 244ER PC-Programmable Temperature Transmitters

The “Information Transmitter UNSUCCESSFUL” message appears because the transmitter did not accept the change made in the Intermittent Sensor Detect field. However, any other configuration changes sent at the same time as the Intermittent Sensor Direct change will be sent successfully. These other configuration changes can be verified by clicking on the READ XMTR button.

TABLE 4-1. Models 244EH and 244ER

Troubleshooting Chart	Error Message	Cause and Possible Solutions
	Cannot Open 244E	The Models 244EH and 244ER Configuration Software is
	Communications Device Driver	not working properly. Reinstall the software.
	Cannot print	Computer cannot find or does not recognize a printer
		connected to it. Verify that the computer is connected to a
		suitable printer.
	Cannot write to <filename>	The disk is write-protected or full. Verify that the disk is
		not write-protected and that there is sufficient free space
		available.
	Error reading <filename>	The file’s format may have been corrupted. Try reading a
		backup of the file.
	Error writing to <filename>	The disk may have been corrupted or the filename is not
		valid. Try saving under a different filename.
	Field device did not respond	The transmitter did not respond to the inquiry made by the
		software. Verify all connections in the configuration
		system. Verify that the transmitter is functional.
	Information transfer	See “Model 244EH software version 5.5.1” on page 4-1.
	UNSUCCESSFUL	Some configuration information was not properly
		transmitted from the configuration program to the
		transmitter. Verify all connections in the configuration
		system.
	Invalid user entry	The entered values are not within the capabilities of the
		transmitter. Check the transmitter specifications, then
		adjust the range and damping values as necessary.
	Is not a proper 244E config file	The file is not readable by the configuration software. Try
		another file.
	No response from transmitter	The configuration software did not connect to a
		transmitter. Verify all connections in the configuration
		system.
	WARNING—Battery low	The battery for the configuration interface is running low
	indication received	on voltage. Replace the battery.

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