HP D3604-90004 manual Error Messages, Troubleshooting Tools

4Troubleshooting

∙Run the hot-swap temperature self test by powering up the storage system. The hot-swap assembly should briefly flash red. If it fails to flash, the storage system may require service.

Error Messages

The front panel of the storage system includes two-digit, seven-segment LEDs. When operations are normal, the display will show “HP” or the unit identification number. The LEDs are powered by the internal power supply, and when the power supply is not working there will be no display.

If the chassis fan in the unit becomes stalled, the display will show “FF” (fan fault). (Do not continue to operate the storage system without the fan operating.)

If the storage system appears to power up, but the LED readout shows a “PF” (power fault), the voltage select switch may be in the wrong position. Immediately power down the storage system. Verify the voltage select switch is set to the proper voltage for the area (for example, 115 volts in the U.S. and 230 volts in Europe).

Troubleshooting Tools

Use the troubleshooting tools to help verify and test the configuration of the storage system. The following tools are available on your HP NetServer Navigator:

∙HP NetServer Information Assistant: At the HP NetServer Navigator Main Menu, select “Access Information Assistant.” Follow the menus to use the tools listed below:

àTroubleshooting Information.

àPart Information.

àList of Error Messages and Beep Error Messages.

∙NetServer Utilities: At the HP NetServer Navigator Main Menu, select “Access NetServer Utilities” to use the following utilities:

àHP Diagnostic Assistant Utility: This utility is available if the host system is an HP LS, LH, LF or LC NetServer (some LF and LC NetServers do not support the HP NetServer Navigator). It is an easy- to-use hardware diagnostic for system verification and rapid troubleshooting. The Diagnostic Assistant is also located on a flexible

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