HP D3604-90004 manual HP NetServer Information Assistant

5 Service and Support

HP provides a complete communication program to help you keep up to date with your HP NetServer:

∙HP NetServer Support News

∙HP NetServer Navigator CD-ROM Subscription

∙HP Support Assistant CD-ROM Subscription In addition, this chapter also covers:

∙Ordering HP cables, drive trays, and manuals

∙Contacting HP’s Regional Headquarters

∙Joining CompuServe

HP NetServer Information Assistant

The HP NetServer Information Assistant is an information retrieval system for quick access to information on HP NetServers and accessories, NOS installation and tuning, and product service and support. It is included on the HP NetServer Navigator CD-ROM shipped with your HP NetServer system.

The HP NetServer Information Assistant gives you access to technical and product information while you are installing and configuring your HP NetServer using the HP Configuration Assistant. It is also installable from the HP NetServer Navigator CD-ROM for information retrieval from any PC running Microsoft Windows 3.1, Windows for Workgroups 3.11, or Windows NT.

The HP NetServer Information Assistant uses advanced hypertext techniques to make the information highly retrievable.

For subscription information on the HP NetServer Navigator CD-ROM, which contains the HP NetServer Information Assistant, obtain ordering instructions from the library of the HPSYS forum on CompuServe, via HP’s World Wide Web home page, or from HP’s automated fax system. Each of these services is described elsewhere in this chapter.

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