Contents

 

If the LED Readout Shows a Fan Fault (FF)

33

If the LED Readout Shows a Line Fault (LF)

33

If the LED Readout Shows a Power Supply Fault (PF)

33

If the SCSI Devices Fail to Spin Up

33

If the Host Cannot Communicate With the Storage System

34

If the Hot-Swap Disk Power LEDs are Flashing

35

Error Messages

36

Troubleshooting Tools

36

5 Service and Support

39

Service

39

System Design, Integration and Support

39

Information and Support When You Need It

40

HP NetServer Information Assistant

41

HP Support Assistant CD-ROM

42

CompuServe Discussion Forum and Library

42

World Wide Web and Internet FTP

43

Bulletin Board System

43

Automated Fax

43

HP NetServer Support News

44

Telephone Support

44

Obtaining HP Repair and Telephone Support

45

Ordering HP Cables, Drive Trays and Manuals

46

Ordering System Documentation

46

Ordering HP Cables, Drive Trays and Technical Publications

47

Contacting HP Regional Headquarters

48

Joining CompuServe

48

6 Warranty and Software License

51

NetServer Storage System/6 On-Site Limited Warranty

51

Three Year On-Site Limited Hardware Warranty

51

Software Product Limited Warranty

55

A Specifications

57

Environment

57

Weight and Dimensions

57

Power Supply Specifications

57

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HP D3604-90004 manual Contents