3Com 3CR990-FX-97 manual Starting the 3Com NIC Diagnostics Program

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Starting the 3Com NIC Diagnostics Program

To install the 3Com NIC Diagnostics program:

1Turn on the power to the PC and start Windows.

2Insert the EtherCD in the CD-ROM drive. The EtherCD Welcome screen appears.

NOTE: If the EtherCD Welcome screen does not appear, auto insert is probably not enabled for your CD-ROM drive. See “Enabling Auto Insert” on page 74 for instructions.

3Click NIC Software.

4Click NIC Drivers and Diagnostics.

5Click Update NIC Driver.

6Click Update Drivers and Diagnostic Program.

The Update screen appears, displaying a message indicating the 3Com NIC Update Kit has successfully updated the network software, and informing you that you must restart your PC.

NOTE: If the Update screen does not appear automatically, click the Update button displayed at the bottom of the window.

7Click OK to return to the Update NIC drivers screen.

8Restart Windows if prompted to do so.

The installation is complete. You are ready to conﬁgure the NIC as described in Chapter 6, “Conﬁguring the NIC.”

Starting the 3Com NIC Diagnostics Program

To start the 3Com NIC Diagnostics program:

1Open the Windows Start menu.

2Select Programs, and then 3Com NIC Utilities.

3Click 3Com NIC Doctor.

The 3Com NIC Diagnostic screen appears. For instructions on using the program, see “Running the NIC Diagnostics Tests” on page 62.

Alternatively, you can also start the 3Com NIC Diagnostics program using the following procedure if the 3Com NIC Diagnostics icon is displayed on the right side of the Windows task bar:

1Double-click the 3Com NIC Diagnostics icon.

The 3Com NIC Diagnostic screen appears. For instructions on using the program, see “Running the NIC Diagnostics Tests.”

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Contents 3CR990-FX-97 User GuideUnited States Government Legend Contents Contents Conﬁguring the NIC Installing NetWare DriversTroubleshooting the NIC Installing a 3Com NIC While Installing the NOS Running NIC DiagnosticsInstalling the 3Com DMI Agent EtherCD Content and NavigationIndex Regulatory Compliance Information Page Icon Information That About This GuideConventions Convention Description About This GuideProduct Name/Description Model Number IntroductionOnboard 3XP Processor Data EncryptionIntroduction 3CR990-FX-97 NIC FeaturesSupported NIC Feature Description Remote Wake-Up Ofﬂoad Features3CR990-FX-97 NIC Features Remote Wake-Up and Multiple NIC InstallationsDesktop Management Interface DMI Integrated Boot ROM with Managed PC Boot Agent MBAKeep-Alive Remote ControlHot Plug NIC Installation Flow Control FeaturesLink Negotiation Ofﬂine DiagnosticsSafety Precautions Installation OverviewUpgrading Windows 95 to Windows Installation RequirementsInstalling Multiple NICs Installing and Connecting the NICUpgrading Windows 98 to Windows Me Installing From DisketteMaking a DOS-Bootable Diskette Creating Installation DiskettesClick Register Product, and then Register Online Product RegistrationPreparing the NIC and the Computer Connector Cable Maximum Network SegmentPreparing the NIC and the Computer Installing and Connecting the NIC Description Flashing Steady Off Understanding the LEDsInstalling Software Click Downloads Software Installation RequirementsGetting Help Installing the Driver Installing the Network Driver Using the EtherCDBefore Installing the Network Driver Installing NIC Drivers and Diagnostics For WindowsClick Device Manager Installing the Network Driver Using the EtherCDVerifying the Driver Installation WindowsClick Have Disk Windows NTInstalling the Network Driver Using the EtherCD Windows Me Windows Windows Installing the Network Driver Using the EtherCD Installing the 3Com NIC Diagnostics Program Starting the 3Com NIC Diagnostics Program Starting the 3Com NIC Diagnostics ProgramWindows XP, Windows 2000, Windows Me, Windows 98 Installing Multiple NICsUpdating the Network Driver and NIC Software Installing Multiple NICs Installing NIC Drivers and Diagnostics For Windows Click Conﬁgure Using Windows Ofﬂoad FeaturesEnabling Ofﬂoads Conﬁguring Ofﬂoads for a Group of Different NICs Using Windows Ofﬂoad FeaturesValue Offload Function Enabled Conﬁguring IPSec OfﬂoadsConﬁguring IPSec Ofﬂoads Ofﬂoading Encryption ProcessingAuto-Selecting Basic or Strong Encryption Processing Conﬁguring IPSec for WindowsEncryption Type Level Description Creating a Security PolicySelect IP Security Policy Management, and then click Add Left pane, click IP Security Policies on Local Machine Clear the Activate the default response rule check boxUsing Windows Ofﬂoad Features Select Un-assign Downloading the High Encryption Pack for WindowsPage NetWare Version Required Support Pack Installing NetWare DriversInstalling and Conﬁguring the NetWare Driver Using the Latest Support PacksNetware Packet Receive Buffers NetWare Driver Installation RequirementsInstalling NetWare Drivers Obtaining NetWare Loadable ModulesObtaining Slot Numbers Installing the NetWare DriverInstalling and Conﬁguring the NetWare Driver Slot Numbers for Multiple NICsFor NetWare 5.x or Installing the NetWare Driver Using InetcfgVerifying the PCI Slot Number From the Available Options menu, select LAN/WAN Drivers Verifying the Installation and ConﬁgurationChanging NetWare Driver Conﬁguration Parameters Changing NetWare Driver Conﬁguration ParametersPage Mbps Default NIC SettingsOption Description Settings Conﬁguring the NICMethod Description Requirements Conﬁguration MethodsConﬁguring the NIC Option DescriptionChanging General NIC Conﬁguration Settings Changing General NIC Conﬁguration SettingsUsing the 3Com NIC Diagnostics Program Using the 3Com DOS Conﬁguration Program Conﬁguring the Managed PC Boot Agent MBA Conﬁguring the Managed PC Boot Agent MBAEnabling or Disabling the Boot ROM Setting Booting From the NetworkNon-BBS BIOS-Compatible PCs BBS BIOS-Compatible PCsDisabling the 3Com Logo Disabling the 3Com LogoPage Interpreting the NIC LEDs Troubleshooting the NICViewing the NIC LEDs in the Diagnostics Program Accessing the 3Com NIC Help System Accessing 3Com Support DatabasesTroubleshooting Problems with the LEDs Accessing the 3Com KnowledgebaseTroubleshooting the NIC Installation Troubleshooting the NIC InstallationProblems/Error Messages Cleaning Up a Broken InstallationTip Description Troubleshooting the Network ConnectionDouble-clickNetwork Adapters Troubleshooting Remote Wake-UpTroubleshooting Remote Wake-Up Removing the Network DriverWindows 95, 98, and Me Running NIC Diagnostics Running NIC Diagnostics Running the 3Com DOS Diagnostics ProgramRunning the NIC Diagnostics Tests Tab Description Running the NIC Diagnostics TestsRunning the Network Test Click Perform NIC Test Viewing the NIC LEDs in the 3Com Diagnostics ProgramViewing Network Statistics Running the NIC TestEnabling the Icon Using the 3Com Icon in the Windows System TrayRemoving the 3Com NIC Diagnostics Program Using the 3Com Icon in the Windows System TrayPage Environment 3CR990-FX-97 NIC SpeciﬁcationsHardware Network InterfaceSpeed Network cable connector TransceiverCabling Requirements Speciﬁcations and Cabling RequirementsAbout the 3Com DMI Agent Installing the 3Com DMI AgentClient PC Requirements Installing the 3Com DMI AgentInstalling the 3Com DMI Agent System RequirementsClick Install 3Com DMI Agent Now Page Links Description EtherCD Content and NavigationSubdirectory Contains EtherCD Content and NavigationRoot Subdirectories List Enabling Auto InsertFile Name File Description Text Files ListText Files List Page Requirements Windows Fresh InstallationNetWare Fresh Installation Installation Instructions\nwserver Installing a 3Com NIC While Installing the NOSWorld Wide Web Site Online Technical Services3Com Knowledgebase Web Services Technical SupportTechnical Support Support from Your Network SupplierSupport from 3Com Returning Products for RepairNumerics IndexMediaselect IndexVerbose Index FCC Class B Statement Regulatory Compliance InformationModelDescription Regulatory Compliance Information